Phoenix Secure India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Secure India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Phoenix Secure India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Secure India has purchased the following applications: DigitalOcean GenAI Platform for Generative AI Platforms in 2025, LogMeIn BoldChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Secure India is running and its propensity to invest more and deepen its relationship with DigitalOcean , GoTo (formerly LogMeIn) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Secure India revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Secure India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean GenAI Platform | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Phoenix Secure India implemented DigitalOcean GenAI Platform to power LeadAssist, an AI agent suite supporting sales and 24/7 customer support. The deployment was built on DigitalOcean’s Gradient Platform, and is categorized as Generative AI Platforms for hosting inference endpoints, vector stores, and agent orchestration components.
The implementation provisioned hosted vector databases, persistent agent runtimes, and API endpoints to serve conversational agents. Functional capabilities explicitly implemented include vector search for retrieval augmented generation, agent orchestration for multi-turn conversations, and API access for CRM and support workflow invocation, all serving the LeadAssist product for CRM, sales, and support processes.
Deployment scope was India, and operational coverage centered on sales and customer support teams, where agents handle lead qualification and 24 by 7 customer interactions. Integrations were realized through API-based connections to CRM and support process workflows, enabling agents to surface customer context, hand off to human agents, and log interactions in existing sales and support systems.
The rollout operationalized continuous agent availability and live inference, and Phoenix Secure India reported round the clock availability and improved customer retention. The company reported a 30 to 40 percent uplift in sales following the agent rollout, outcomes that are explicitly stated by the customer source.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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