Kennett Square, 19348, PA,
United States
Phoenix Services, LLC Technographics
Phoenix Services, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Phoenix Services, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Phoenix Services, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Phoenix Services, LLC has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, OneTrust Convercent for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Phoenix Services, LLC is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , OneTrust or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Phoenix Services, LLC revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Phoenix Services, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Phoenix Services, LLC Tech Stack and Enterprise Applications
Phoenix Services, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | Deveho | 2015 | 2016 |
In 2015, Phoenix Services, LLC implemented Sage Business Cloud X3 (ex Sage ERP X3) to consolidate the data systems of its different entities and support international expansion. The Sage Business Cloud X3 deployment served as the core ERP Financial platform for the company’s finance and accounting functions across its recycling and manufacturing operations.
Deveho Consulting Group led the implementation in Romania, Slovakia, Belgium, and Poland, configuring standard Sage Business Cloud X3 financial modules, including general ledger, accounts payable, accounts receivable, multi-entity consolidation, multi-currency accounting, and statutory reporting. The configuration emphasized master data harmonization and entity-level financial controls consistent with ERP Financial best practices.
Operational rollout focused on centralizing the chart of accounts, standardizing accounting workflows, and establishing governance for intercompany processing and consolidated reporting, with Deveho providing local regulatory setup and user enablement. The implementation was positioned to unify transactional finance across the four countries and to support Phoenix Services, LLC’s global expansion objectives.
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ERP Financial | ERP |
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2013 | 2013 |
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Phoenix Services, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Phoenix Services, LLC implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment is referenced on the company website and represents a cloud-hosted Collaboration tenancy provisioning enterprise email, document libraries, and unified communications to support internal collaboration across the manufacturing organization. Core Microsoft 365 capabilities such as Exchange, SharePoint, and Teams are emphasized to provide intranet sites, document management, and team collaboration workflows for a workforce of roughly 2,500 employees in the United States.
Configuration reflects a centralized cloud tenancy model with mailbox and site provisioning, Teams channel and SharePoint site structures, and document library controls. Identity and access are operated through cloud identity and role-based access controls, while governance practices focus on site provisioning, guest access management, and content classification workflows consistent with Collaboration category best practices. Microsoft 365 is used as the primary collaboration platform for internal communications and document sharing, and it is visible as part of Phoenix Services web presence.
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Collaboration | Collaboration |
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2019 | 2019 |
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Phoenix Services, LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Convercent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, Phoenix Services LLC deployed OneTrust Convercent as a website-based compliance intake channel. The OneTrust Convercent application is embedded on the corporate site to capture external reports and route matters into internal workflows.
Configuration emphasized external reporting forms, anonymous whistleblower submission, and centralized case management and workflow orchestration consistent with Governance, Risk and Compliance solutions. The implementation included form customization, intake triage rules, and role based access control to segregate duties across compliance and HR roles. Standard functionality such as incident logging, evidence attachments, and audit trails was used to align intake with internal governance processes.
Deployment scope covered corporate compliance, legal, and HR teams supporting Phoenix Services LLC operations in the United States. The website integration channels external stakeholder reports directly into case queues for assigned investigators and legal reviewers. Reporting exports and case dashboards were configured to support governance reviews and regulatory recordkeeping.
Governance controls emphasized user roles, escalation workflows, retention configuration, and reporting permissions to ensure case confidentiality and access controls. The implementation centered on operationalizing intake and case management on the public website using the OneTrust Convercent application.
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Phoenix Services, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Phoenix Services, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Phoenix Services, LLC
Apps Being Evaluated by Phoenix Services, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||