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Pine Labs Technographics
Pine Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pine Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Pine Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pine Labs has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Darwinbox Core HR for Core HR in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pine Labs is running and its propensity to invest more and deepen its relationship with Oracle , Darwinbox , Talent Titan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pine Labs revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pine Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pine Labs Tech Stack and Enterprise Applications
Pine Labs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics NAV | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Pine Labs implemented Oracle Cloud ERP as its ERP Financial platform. The Oracle Cloud ERP deployment was migrated from Microsoft Dynamics NAV and initiated as part of a cloud-first, global IT operations and delivery transformation.
The implementation centered on core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset accounting and period close orchestration, with process engineering to standardize workflows and automate key financial processes. Configuration work emphasized automation and DevOps-aligned release practices, and the program included efforts to instrument self-healing operations and task automation within the finance application landscape.
Oracle Cloud ERP was delivered alongside a suite of enterprise systems including Darwin Box HRMS, Salesforce CRM, Microsoft O365 collaboration, and a corporate Data Lake with policy governance, providing a unified operational environment for finance, HR and sales functions. The rollout supported global IT operations and global delivery transformation activities, and was aligned to merger and acquisition integration work for QwikCilver and FAVE to harmonize business and information security processes.
Governance and controls were reinforced through process standardization, ITGC readiness and regular audits such as RBI reviews, PCI DSS and ISO 27001 related activities, and integration into a centralized SOC and security roadmap. The program also produced a near-term cost outcome reported by IT leadership, achieving IT savings of $100k within three months.
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Pine Labs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Darwinbox | Legacy | Darwinbox Core HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Pine Labs implemented Darwinbox Core HR to centralize core human resources functions across its global operations. The Darwinbox Core HR deployment was positioned as a strategic element of a broader IT modernization program covering IT operations, cloud, security, and digital solution architecture.
Darwinbox Core HR was configured to support standard Core HR workflows, including employee master data management, onboarding and offboarding, leave and attendance administration, performance management, compensation and rewards frameworks, and HR workflow automation. Configuration emphasis included role based access controls and workflow orchestration to align HR processes with operational and security requirements.
The Darwinbox Core HR deployment was introduced into an IT landscape that also included Oracle financials, Salesforce, Microsoft O365, a centralized data lake and contact center platforms, reflecting co-deployment across finance, sales, collaboration, and analytics systems. Operational coverage targeted global HR and IT delivery teams, and the HR application was one component in efforts to align people processes during merger and acquisition activity for QwikCilver and FAVE.
Governance for the implementation emphasized compliance and process alignment with corporate information security, regular external audits, and certification regimes, including RBI related audits, PCI DSS, PCI PIN, and ISO 27001. HR process standardization was coupled with IT process automation and DevOps standardization to support centralized policy enforcement and operational controls.
Pine Labs reported broader IT program benefits during the same period, including IT savings of $100k within three months, as part of the integrated suite of initiatives that included Darwinbox Core HR. The implementation narrative reflects a focus on centralizing Core HR capabilities, enforcing governance for regulated audits, and embedding HR workflows into a converged finance and IT application landscape.
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Employee Engagement | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Pine Labs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Pine Labs deployed Cisco Webex Meetings to provide web-based audio and video conferencing directly on its public website. Pine Labs is a 2800 employee professional services firm, and Cisco Webex Meetings was provisioned to enable browser-based and native client access for synchronous collaboration and customer engagement. The implementation is provided by Cisco Systems and maps to the Audio Video and Web Conferencing category.
Functional capabilities implemented include scheduled meeting hosting, ad hoc join via web links, screen sharing, participant management, and meeting moderation consistent with Audio Video and Web Conferencing workflows. The Webex Meetings instance is embedded on the customer-facing website to support external engagements and is also used for internal collaboration across professional services teams, with governance centered on web-based access controls, host moderation, and site-level meeting settings.
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Collaboration | Collaboration |
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2021 | 2021 |
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Pine Labs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Pine Labs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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Pine Labs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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Pine Labs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Phishing Protection | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pine Labs
| First Name | Last Name | Title | Function | Department | Phone | |
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| Salesforce Administrator | Manager | Marketing |
Apps Being Evaluated by Pine Labs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||