Pinewood Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pinewood Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 290 Pinewood Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pinewood Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Slack Connect for Collaboration in 2022, Datatrack SuperDirectory for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pinewood Group is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Datatrack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pinewood Group revenues, which have grown to $127.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pinewood Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datatrack | Legacy | Datatrack SuperDirectory | Call Center | CRM | n/a | 2016 | 2016 |
In 2016 Pinewood Group implemented Datatrack SuperDirectory to support contact centre and switchboard operations, deploying the solution as a Call Center application to accelerate operator lookups and call transfers. Datatrack SuperDirectory is used as a call handling and switchboard solution at Pinewood Studios, with a use case focused on contact centre and switchboard performance in the United Kingdom.
The implementation integrates Datatrack SuperDirectory with Pinewood Group’s Mitel telephony estate, providing a centralized directory and operator console capability that streamlines caller lookup and transfer workflows. Functional capabilities described include directory search and presence-aware operator lookup, rapid transfer orchestration, and a switchboard-focused user interface to reduce manual lookup steps.
Operational scope centers on studio front-of-house operators and contact centre teams in the UK, where the solution sits alongside Mitel telephony infrastructure to improve handling times and consistency of transfers. Governance and workflow changes emphasize standardized operator procedures and directory management to sustain faster lookups and consistent brand experience, with explicit outcomes reported as improved brand experience and internal efficiency.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
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|
|
Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
|
2020 | 2020 |
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