Baltimore, 21201, MD,
United States
PinnacleCare Health Advisors Technographics
PinnacleCare Health Advisors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PinnacleCare Health Advisors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 PinnacleCare Health Advisors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PinnacleCare Health Advisors has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Invoca Call Tracking for Call Tracking and Recording in 2019, GoDaddy for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PinnacleCare Health Advisors is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Invoca , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PinnacleCare Health Advisors revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PinnacleCare Health Advisors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PinnacleCare Health Advisors Tech Stack and Enterprise Applications
PinnacleCare Health Advisors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PinnacleCare Health Advisors deployed Zoom as its Audio Video and Web Conferencing solution and embedded the vendor’s client-facing meeting capabilities directly on the corporate website. The work centered on enabling browser-based meeting joins and web-embedded conferencing to support external consultations and scheduled virtual interactions with prospective and existing clients.
The implementation emphasized core Zoom audio and video conferencing capabilities, including browser client support, screen sharing workflows, and web-embedded meeting widgets that surface on public pages. Configuration and provisioning focused on consistent meeting link patterns and secure join flows to ensure predictable client experience when initiating sessions from the site.
Operational coverage targeted PinnacleCare’s advisory teams across the United States, aligning the Zoom deployment with client engagement and advisory service delivery functions. The relationship between PinnacleCare Health Advisors, Zoom, and the Audio Video and Web Conferencing category is centered on web-delivered client consultations and external meeting orchestration.
Governance included standardized web embedding practices, access controls for hosted sessions, and documentation of web join procedures for advisory staff, supporting repeatable scheduling and session handling. The deployment preserved browser-first access to Zoom to reduce friction for external participants and to maintain consistency between web presence and virtual advisory workflows.
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PinnacleCare Health Advisors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, PinnacleCare Health Advisors implemented Invoca Call Tracking. The deployment instruments the company website with Invoca Call Tracking and is categorized as Call Tracking and Recording, providing session-level visibility into inbound calls linked to digital campaigns and on-site behavior. The implementation emphasizes web-to-call attribution, dynamic number insertion to capture campaign parameters, and call recording to preserve conversation context for follow-up. Collected call analytics are positioned to inform both marketing attribution and customer service intake processes.
Configuration is scoped to the public website and is consistent with a lightweight, JavaScript-based tracking architecture that captures caller metadata and campaign source at the point of call. Functional modules observed include real-time call attribution, call recording, and analytics dashboards for call volume and source analysis, aligning with typical Call Tracking and Recording capabilities. Governance adjustments focused on establishing call handling procedures and incorporating recorded call data into marketing and service workflows, while operational coverage centers on digital marketing and customer-facing support functions.
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PinnacleCare Health Advisors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, PinnacleCare Health Advisors deployed GoDaddy to host its corporate website. The deployment designates GoDaddy as the Application Hosting and Computing Services provider for the public facing site, consolidating domain control, DNS resolution, and web server provisioning under a single vendor. GoDaddy is present on the PinnacleCare website to provide core hosting and domain services supporting marketing and client outreach.
Implementation scope centers on standard hosting capabilities typical of the Application Hosting and Computing Services category, including domain registration and DNS management, web hosting provisioning, and basic content delivery and SSL certificate administration for the site. Operational ownership resides with corporate IT and marketing teams at PinnacleCare Health Advisors, which maintain site configuration, content publishing workflows, and hosting administration for U.S. based operations. Integrations are scoped to the public website technology stack, with GoDaddy serving as the hosting and computing layer for web content delivery and related email routing where applicable.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PinnacleCare Health Advisors CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at PinnacleCare Health Advisors
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PinnacleCare Health Advisors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-21 | PinnacleCare Health Advisors | Evaluated | AuditBoard | AuditBoard | Governance, Risk and Compliance | TRM |