AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pitco Frialator Tech Stack and Enterprise Applications

Pitco Frialator AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Pitco Frialator implemented Hubspot Live Chat. Hubspot Live Chat was deployed on Pitco's public website pitco.com as a Chatbots and Conversational AI solution to provide real time visitor engagement for customer service inquiries and commercial lead qualification. The implementation leveraged Hubspot Live Chat capabilities such as an embedded chat widget, targeted greeting rules, canned responses, and chat transcript capture for follow up. Configuration focused on conversational workflows to collect visitor contact details and assign conversations to support and sales teams, reflecting typical Chatbots and Conversational AI functional terminology like routing, lead capture, and transcript logging. Operational coverage was limited to the web channel and instrumented on product and support pages of the corporate site, with governance defined around assignment rules and transcript retention to support consistent handling by service and commercial functions. The deployment positioned Hubspot Live Chat to centralize inbound customer conversations and enable structured follow up by Pitco Frialator's customer service and marketing teams within the Hubspot platform.
Pitco Frialator Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2017 2017
In 2017, Pitco Frialator implemented HubSpot CMS on its public website. The HubSpot CMS implementation serves as the company's Web Content Management platform, centralizing content authoring and publishing for corporate pages and product information. Configuration emphasized modular templates and a component-driven page model to standardize layouts across the site, using HubSpot CMS content types, drag-and-drop editors, and responsive templates to maintain device consistency. The implementation included a centralized asset library, structured content fields for product and specification pages, and content staging capabilities to support controlled publishing. Operational ownership sits with the marketing and digital teams, which use role-based access, editorial workflows, and approval gates to govern content lifecycle and reduce ad hoc changes. HubSpot CMS also provides built-in content analytics and SEO tooling that the teams leverage for content planning and iterative updates, aligning Web Content Management with marketing operations.
Pitco Frialator CRM
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VAR/SI
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Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2022 2022
In 2022, Pitco Frialator implemented Hubspot CRM as its primary customer relationship management platform, embedding the application into the company website to capture and route inbound interest. The deployment positions Hubspot CRM within Pitco Frialator's commercial stack for lead capture and centralized contact management, with the CRM serving the manufacturing companys sales and marketing functions. The Hubspot CRM implementation includes standard CRM capabilities such as contact and account records, lead capture workflows driven by website forms, and sales pipeline configuration for opportunity tracking. Configuration work focused on mapping web-generated leads into structured contact records and defining sales stages, consistent with typical CRM functional modules and automation for sales enablement. Operational scope centers on the companys website as the primary intake channel, where Hubspot CRM is instrumented to capture visitor inquiries and route them into the sales pipeline. The architecture reflects a cloud delivered CRM integrated at the web layer, providing a single system of record for marketing and sales teams without named third party system integrations disclosed. Governance concentrated on centralizing contact data and standardizing lead routing and follow up procedures, with process changes aimed at consolidating web leads into a unified sales workflow. Rollout emphasized operationalizing Hubspot CRM for sales and marketing users, aligning record structures and lead qualification rules to support ongoing commercial activity.
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
Pitco Frialator SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2022 2023
Pitco Frialator IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2017 2017
Pitco Frialator CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Pitco Frialator

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pitco Frialator Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pitco Frialator IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pitco Frialator digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pitco Frialator Technographics
Pitco Frialator is a Manufacturing organization based in United States, with around 600 employees and annual revenues of $150.0 million.
Pitco Frialator operates a diverse technology stack with applications such as Hubspot Live Chat, HubSpot CMS and Hubspot CRM, covering areas like Chatbots and Conversational AI, Web Content Management and CRM.
Pitco Frialator has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot.
Pitco Frialator recently adopted applications including Hubspot CRM in 2022, HubSpot Ads in 2022 and Setvi Quote in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pitco Frialator’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pitco Frialator’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pitco Frialator technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.