Pitco Frialator Technographics
Pitco Frialator Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pitco Frialator and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Pitco Frialator employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pitco Frialator has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, HubSpot CMS for Web Content Management in 2017, Hubspot CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pitco Frialator is running and its propensity to invest more and deepen its relationship with HubSpot , Setvi , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pitco Frialator revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pitco Frialator intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pitco Frialator Tech Stack and Enterprise Applications
Pitco Frialator AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Pitco Frialator implemented Hubspot Live Chat. Hubspot Live Chat was deployed on Pitco's public website pitco.com as a Chatbots and Conversational AI solution to provide real time visitor engagement for customer service inquiries and commercial lead qualification.
The implementation leveraged Hubspot Live Chat capabilities such as an embedded chat widget, targeted greeting rules, canned responses, and chat transcript capture for follow up. Configuration focused on conversational workflows to collect visitor contact details and assign conversations to support and sales teams, reflecting typical Chatbots and Conversational AI functional terminology like routing, lead capture, and transcript logging.
Operational coverage was limited to the web channel and instrumented on product and support pages of the corporate site, with governance defined around assignment rules and transcript retention to support consistent handling by service and commercial functions. The deployment positioned Hubspot Live Chat to centralize inbound customer conversations and enable structured follow up by Pitco Frialator's customer service and marketing teams within the Hubspot platform.
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Pitco Frialator Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Pitco Frialator implemented HubSpot CMS on its public website. The HubSpot CMS implementation serves as the company's Web Content Management platform, centralizing content authoring and publishing for corporate pages and product information.
Configuration emphasized modular templates and a component-driven page model to standardize layouts across the site, using HubSpot CMS content types, drag-and-drop editors, and responsive templates to maintain device consistency. The implementation included a centralized asset library, structured content fields for product and specification pages, and content staging capabilities to support controlled publishing.
Operational ownership sits with the marketing and digital teams, which use role-based access, editorial workflows, and approval gates to govern content lifecycle and reduce ad hoc changes. HubSpot CMS also provides built-in content analytics and SEO tooling that the teams leverage for content planning and iterative updates, aligning Web Content Management with marketing operations.
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Pitco Frialator CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Pitco Frialator implemented Hubspot CRM as its primary customer relationship management platform, embedding the application into the company website to capture and route inbound interest. The deployment positions Hubspot CRM within Pitco Frialator's commercial stack for lead capture and centralized contact management, with the CRM serving the manufacturing companys sales and marketing functions.
The Hubspot CRM implementation includes standard CRM capabilities such as contact and account records, lead capture workflows driven by website forms, and sales pipeline configuration for opportunity tracking. Configuration work focused on mapping web-generated leads into structured contact records and defining sales stages, consistent with typical CRM functional modules and automation for sales enablement.
Operational scope centers on the companys website as the primary intake channel, where Hubspot CRM is instrumented to capture visitor inquiries and route them into the sales pipeline. The architecture reflects a cloud delivered CRM integrated at the web layer, providing a single system of record for marketing and sales teams without named third party system integrations disclosed.
Governance concentrated on centralizing contact data and standardizing lead routing and follow up procedures, with process changes aimed at consolidating web leads into a unified sales workflow. Rollout emphasized operationalizing Hubspot CRM for sales and marketing users, aligning record structures and lead qualification rules to support ongoing commercial activity.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Pitco Frialator SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2023 |
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Pitco Frialator IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Pitco Frialator CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Pitco Frialator
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Apps Being Evaluated by Pitco Frialator Executives
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