Meriden, 06450, CT,
United States
Planet Home Lending Technographics
Planet Home Lending Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Planet Home Lending and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Planet Home Lending employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planet Home Lending has purchased the following applications: Emburse Enterprise for Expense Management in 2017, GoodHire for BackGround Screening in 2016, ICE Mortgage Black Knight MSP for Loan Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planet Home Lending is running and its propensity to invest more and deepen its relationship with Emburse , GoodHire, a Checkr Company , ICE Mortgage Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planet Home Lending revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planet Home Lending intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Planet Home Lending Tech Stack and Enterprise Applications
Planet Home Lending ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017, Planet Home Lending implemented Emburse Enterprise for Expense Management to modernize expense reporting and enforce corporate policy across its distributed mortgage-banking operations. The initiative targeted manual number-crunching and fragmented receipt handling that impeded travelers and the finance organization at the company headquartered in Connecticut with regional offices in New York, Florida, Maryland, Texas, and California.
Emburse Enterprise was configured to provide mobile receipt capture and on‑device report submission, combined with built-in rules for automatic policy enforcement and duplicate expense detection. The deployment emphasized automated approval workflows and rich reporting capabilities to accelerate finance processing, using standard Expense Management functional modules for receipt organization, policy validation, and exception routing.
Operational scope centered on the finance organization and traveling employees, with the solution supporting mobile-first submission for road teams and centralized processing by accounting and accounts payable. Governance changes included embedding spend rules to prevent noncompliant claims and to flag duplicates at submission, plus streamlined workflows that reduced training needs and allowed faster onboarding as headcount expanded.
Results cited in the implementation narrative show finance processing time dropped from 10 to 15 minutes per report down to about two minutes, enabling processing and payments five times faster and allowing reimbursements submitted early in the week to be paid by Thursday. The program delivered resource optimization equivalent to one full-time employee salary and improved employee confidence in timely reimbursement, while providing scalable Expense Management capabilities as Planet Home Lending continued to grow.
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Planet Home Lending HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoodHire, a Checkr Company | Legacy | GoodHire | BackGround Screening | HCM | n/a | 2016 | 2016 |
In 2016, Planet Home Lending deployed GoodHire to provide BackGround Screening across its HR and recruiting operations. The GoodHire implementation centralized candidate background check initiation and status tracking into formal hiring and onboarding workflows used by recruiting coordinators and hiring managers.
Implementation focused on candidate submission of background check requests through GoodHire, continuous status tracking until clear or adjudicated, and handling of charges or hits. Functional capabilities implemented included issuing candidate invitations, capturing and storing letters of explanation for discrepancies, sending automated notifications when backgrounds cleared, and supporting employment verification activities.
GoodHire was integrated with Paycom, Salesforce, ServiceNow, and Workbright to align requisition management, offer approval, vendor and temporary staffing terms, I-9 processing, and user change tickets. Operational coverage included HR-Recruiting and HR-General distribution channels, recruiting coordinators managing requisitions and offers, onboarding teams confirming start dates, and coordination with temp agency representatives across Planet Home Lending in the United States.
Governance and workflow changes established standardized procedures for submitting backgrounds, routing letters of explanation for review and approval, dispositioning candidates and offers in Paycom, and notifying candidates and managers when clearances completed. The implementation also embedded GoodHire status into existing personnel file maintenance and ServiceNow ticketing for vendor and temporary employee lifecycle events.
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Planet Home Lending ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight MSP | Loan Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Planet Home Lending implemented ICE Mortgage Black Knight MSP to support Loan Management for its loan servicing operations. The deployment of ICE Mortgage Black Knight MSP is positioned to underpin servicing administration, security administration, reporting activation, and year end processing across servicing and operations teams.
ICE Mortgage Black Knight MSP configuration at Planet Home Lending includes system administration and security template management, user provisioning, and Single Sign On setup. Administrators configured SSO for Director 7, Passport 9, Invoice Management, BK/FC, AIP, Servicing Digital/LoanSphere, BITB, NCI, NCP and adjacent systems, and built Passport reports and loan indicators used by servicing teams. The environment uses report activation in ODDs and task tracking in Director, with operational workflows for building, running and balancing transactions and transmitted files.
Integrations and operational coverage were implemented for MSP to MSP loan transfer and boarding, with Planet Home Lending staff participating in Black Knight led calls for mapping and transfer activities. Year end processing was operationalized in the ICE Mortgage Black Knight MSP environment, including scrubbing year end data for 1098s, 1099 As, 1099 Cs and Hacienda Puerto Rico filings, ordering and uploading state files, and pulling and reviewing daily and year end reports such as i-723, i-726 and ZZ92. The platform also supports SCRA reporting and the upload process used by compliance and customer care functions.
Governance and operational processes were formalized around monthly enhancement management, categorization and distribution of Black Knight enhancement notifications, and maintenance of year end process checklists. System administration responsibilities include password resets, account unlocks, security access changes to workstations and fields, managing suppress exempt and purge coding, and balancing user accounts to identify inactive users. Administrators also built a departmental matrix to locate security fields across workstations and managed relationships with print vendors for file balancing.
Planet Home Lending’s use of ICE Mortgage Black Knight MSP centers on loan servicing, compliance, reporting and systems administration across multiple business functions and departments. Ongoing operational ownership is concentrated in system administration roles that handle security templates, access management, reporting, SSO provisioning and year end processing within the Loan Management environment.
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Loan Management | ERP Services and Operations |
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2017 | 2017 |
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Planet Home Lending Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Planet Home Lending Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2024 | 2024 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Planet Home Lending CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Planet Home Lending TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2023 | 2023 |
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Planet Home Lending IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Planet Home Lending CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Planet Home Lending
Apps Being Evaluated by Planet Home Lending Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||