Santa Cruz, 95060, CA,
United States
Plantronics, Inc. Technographics
Plantronics, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plantronics, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Plantronics, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plantronics, Inc. has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2008, SAP SuccessFactors Compensation for Compensation Management in 2014, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plantronics, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plantronics, Inc. revenues, which have grown to $1.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plantronics, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plantronics, Inc. Tech Stack and Enterprise Applications
Plantronics, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Plantronics, Inc. implemented Oracle E-Business Suite as an ERP Financial platform to consolidate corporate finance and accounting processes. The deployment targeted the integration of Plantronics and Polycom financial processes after the Plantronics acquisition of Polycom Inc, using Oracle R12 and RevPro for revenue accounting and recognition flows.
The implementation configured core financial modules including Procurement iPro, Accounts Receivable, Order Management, Accounts Payable, Purchasing and General Ledger, and delivered RICEW artifacts for the Order to Cash financial cycle. Custom Sub-Ledger Accounting rules were created, configured and tested to meet combined chart of accounts and transaction posting requirements, and AR global credit check logic and payment terms mapping were implemented to harmonize receivables controls.
Integrations and technical workstreams included RevPro for revenue accounting integration, EIS and Oracle standard financial reporting for reconciliations, and PL/SQL custom reports developed with SQL Developer for ad hoc and operational reporting. The program executed data conversion and migration of Polycom transactions into Plantronics Oracle financial modules, and used Service Now to manage defects while coordinating Service Requests with Oracle support for system issues.
Governance activities included preparation of an Integration Requirements document, creation of an implementation roadmap with stakeholders and product owners, and solution design for custom revenue accounting and form personalization using descriptive flexfields and application form customizations. Testing and rollout governance covered smoke testing, system integration testing and user acceptance testing, followed by functional post go-live support for Procure to Pay and Accounts Receivable during hyper care and warranty close.
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Expense Management | ERP |
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2008 | 2008 |
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Plantronics, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2014 | 2014 |
In 2014, Plantronics, Inc. implemented SAP SuccessFactors Compensation as part of a companywide purchase of the SuccessFactors BizX Suite for its approximately 6,500 employees. The deployment included SAP SuccessFactors Compensation alongside Recruiting Management, Succession Management, Goal Management, Performance Management, and Learning and Development, aligning HR technology with enterprise talent and pay processes.
The SAP SuccessFactors Compensation implementation focused on standard Compensation Management capabilities typical of the suite, including structured salary and variable pay planning, merit and bonus modeling, and configurable approval workflows. Configuration work emphasized role-based entitlement and template-driven compensation cycles to support consistency across divisions and job families.
Operational integration occurred primarily within the SuccessFactors BizX Suite, enabling data flow between Performance Management, Goal Management, and Compensation Management to link performance ratings and goal outcomes to pay decisions. The rollout targeted HR and people managers as primary users, supporting centralized compensation planning and localized decision execution across the organization.
Governance adjustments accompanied the implementation to institutionalize top-down communication of strategic initiatives, with formalized approval chains and committee review points embedded in compensation workflows. The program was explicitly used to communicate strategic initiatives from the top down, leveraging the suite to connect business strategy to talent and pay decisions.
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Learning and Development | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Succession and Leadership Planning | HCM |
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2014 | 2014 |
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Plantronics, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Plantronics, Inc. implemented Adobe Connect. The deployment uses Adobe Connect for Audio Video and Web Conferencing on the Plantronics corporate website to deliver live webinars, product demonstrations, and on demand conferencing content. The implementation positions Adobe Connect as the primary external facing conferencing layer for customer engagement and marketing communications.
Adobe Connect was configured to leverage persistent meeting rooms, branded interfaces, the content library for recorded sessions, and native recording and playback capabilities. Functional capabilities in use include real time screen sharing, Q and A pods, polling, file distribution, and session recording, aligned to typical Audio Video and Web Conferencing workflows.
The implementation is embedded into the Plantronics website to provide registration landing pages, live session access, and on demand playback directly from corporate pages. Operational ownership appears centered on marketing and product teams who manage scheduling, content publication, and presenter access for customer facing events.
Governance was established through role based host and presenter accounts, permission controls for recordings, and content publishing processes to support recurring webinar schedules and on demand assets. Adobe Connect and the Audio Video and Web Conferencing capability are therefore integrated into Plantronics event and content workflows rather than used solely as an internal meeting tool.
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Collaboration | Collaboration |
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2015 | 2015 |
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Plantronics, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Plantronics, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Product Information Management | eCommerce |
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2013 | 2013 |
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Plantronics, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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Plantronics, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Plantronics, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2018 | 2018 |
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Plantronics, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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Plantronics, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Plantronics, Inc.
Apps Being Evaluated by Plantronics, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||