PlayCore
544 Chestnut Street,
Chattanooga, 37402, TN,
United States
Chattanooga, 37402, TN,
United States
1 877-762-7563
Professional Services
PlayCore Technographics
PlayCore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PlayCore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 PlayCore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PlayCore has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Zoom for Audio Video and Web Conferencing in 2021, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PlayCore is running and its propensity to invest more and deepen its relationship with Microsoft , Zoom Video Communications , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PlayCore revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PlayCore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PlayCore Tech Stack and Enterprise Applications
PlayCore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 PlayCore migrated from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations, adopting the application as the company's core ERP Financial system. The implementation emphasized consolidation of financial and operational processes into Microsoft Dynamics 365 for Finance and Operations across multiple legal entities managed inside the application.
The implementation included functional configuration and training across Accounts Receivable, Accounts Payable, Procurement and Sourcing, Sales and Marketing, General Ledger, Project Management and Accounting, Inventory and Warehouse Management, Product Information and Management, and HR modules. Teams configured main accounts, financial dimensions, account structures and advanced rules, and set up cost prices, trade agreements and customer aging snapshots, while establishing centralized payments and approval workflows for purchase orders and purchase requisitions.
Technical and deployment work targeted Dev, Test and Production environments with structured code movements and release controls. Data migration and data movement were extensive, using DIXF and custom data movement processes to move records between companies and from external systems into Dynamics AX and then into Dynamics 365 for Finance and Operations. Integrations were delivered by designing and building a bridge between AX and external applications, with customizations developed in X plus plus and reviewed using Visual Studio, SQL Server and SSRS tooling, supplemented by ATLAS for reporting overlays.
Delivery and governance included recurring architecture and manager level meetings to gather requirements, prepare technical and functional design documents, and coordinate offshore development and code reviews. User enablement was a formal part of the rollout, with training provided on Dynamics AX 2012 functional behavior and on Dynamics 365 for Finance and Operations capabilities, creation of security roles to reduce process discrepancies, testing after legal entity creation, and an upgrade path documented from AX 2012 and AX 2012 R2 including the move to Dynamics 365 for Finance and Operations.
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PlayCore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, PlayCore implemented Zoom as a web-embedded conferencing option on its site, deploying Zoom to provide web-based meeting and client-facing conferencing capabilities. Zoom is used to deliver Audio Video and Web Conferencing functionality such as video meetings, screen sharing, recording, and webinar-style sessions to support internal collaboration and external client engagement.
The deployment emphasizes website integration, allowing sessions to be initiated or joined directly from playcore.com and extending conferencing into corporate communications and client engagement functions. Governance and operational controls focus on scheduling workflows, user access provisioning, and recording retention policies to align Zoom usage with PlayCore communication and meeting processes.
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PlayCore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018 PlayCore implemented Hubspot CRM on their website as a cloud CRM instance to centralize inbound contact capture and basic sales process management. The deployment focuses on site-embedded lead capture and customer record consolidation, using Hubspot CRM to ingest website form submissions and tracking signals into a centralized contact database.
Configuration centered on standard CRM modules, including contact and company records, deal pipeline staging, activity and email tracking, and basic list segmentation. Sales and marketing automation capabilities such as web form capture, lead assignment rules, and automated follow up sequences were configured to align web-generated leads to defined sales stages within Hubspot CRM.
Integrations are implemented directly against the PlayCore website, with tracking code and embedded forms feeding data into Hubspot CRM, enabling continuous contact enrichment and activity logging. Operational scope covers commercial functions, primarily sales and marketing teams, with the platform acting as the primary inbound lead system tied to website engagement.
Governance workstreams established ownership for contact hygiene, lead routing, and pipeline stage definitions, with process changes to standardize opportunity handoffs and activity logging. PlayCore Hubspot CRM CRM implementation emphasizes centralized record management and web-to-CRM orchestration to support consistent sales and marketing workflows.
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PlayCore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PlayCore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at PlayCore
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Finance | VP | Finance | |
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Director of Accounting and Finance | Director | Finance | |
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Senior Vice President & Chief Financial Officer | CXO | Finance | |
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Customer Service Manager | Manager | Customer Service | |
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Vice President of Customer Satisfaction | VP | Customer Service | |
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Vice President of Sales | VP | Sales | |
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Corporate Director of Digital Services | Director | IT | |
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Apps Being Evaluated by PlayCore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PlayCore IT executives and key decision makers. This section highlights PlayCore's latest recorded technology evaluations, including GreaterGiving for Donor and Fundraising Management on 2024-07-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PlayCore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-09 | PlayCore | Evaluated | Global Payments | GreaterGiving | Donor and Fundraising Management | CRM |
FAQ - APPS RUN THE WORLD PlayCore Technographics
PlayCore is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
PlayCore operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Zoom and Hubspot CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
PlayCore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zoom Video Communications and HubSpot.
PlayCore recently adopted applications including
Zoom in 2021, Hubspot Marketing Automation in 2021 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PlayCore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PlayCore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PlayCore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.