Palmerston North, 4410,
New Zealand
Plumbing World Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Plumbing World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Plumbing World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plumbing World has purchased the following applications: Sterland Computing ProStix Frameworks ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2017, eStar eCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plumbing World is running and its propensity to invest more and deepen its relationship with Sterland Computing , Microsoft , eStar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plumbing World revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plumbing World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterland Computing | Legacy | Sterland Computing ProStix Frameworks ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Plumbing World implemented Sterland Computing ProStix Frameworks ERP to consolidate core financial management and reporting capabilities. The deployment used Sterland Computing ProStix Frameworks ERP, categorized as ERP Financial, to centralize accounting workflows and financial consolidation across the retailer.
Configuration work emphasized standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, and financial reporting, coupled with chart of accounts rationalization and transaction control rules. The project included role based configuration and the creation of structured training assets, with L&D producing e learning modules, instructor guides, and webinars specifically for Sterland Computing ProStix Frameworks ERP to support finance users and operational staff.
Implementation governance incorporated structured system testing, change communication, and onboarding coordination, with the L&D and Employee Experience function managing training rollout, internal communications, and user acceptance testing. The Sterland Computing ProStix Frameworks ERP deployment was aligned with concurrent digital initiatives, including training and testing activities for the Mobe3 inventory app and the pwGO ecommerce platform, and covered finance, HR, supply chain and retail commerce teams at Plumbing World.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eStar | Legacy | eStar eCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Plumbing World implemented eStar eCommerce to power its public storefront at plumbingworld.co.nz, deploying an eCommerce solution to manage online product listings and customer transactions. The implementation centered on core eCommerce capabilities, including product catalog configuration, checkout and payment flows, customer account management, promotions, and order management workflows. eStar eCommerce was configured to support merchandising updates, category taxonomy, and responsive storefront presentation for New Zealand retail customers.
Operational responsibility for the eStar eCommerce environment resides with Plumbing World digital and merchandising teams, who coordinate content updates, pricing, and online promotions. The deployment impacts online sales, merchandising, customer service, and fulfillment touchpoints, aligning storefront operations with in store retail processes across Plumbing World locations in New Zealand. Governance emphasized catalog and promotional workflow control, with iterative updates to product data and storefront content to reflect seasonal and supplier changes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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