Plumbing World
599 Main Street, Palmerston North Central,
Palmerston North, 4410,
New Zealand
Palmerston North, 4410,
New Zealand
64 6 353-0283
Retail
Plumbing World Technographics
Plumbing World Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plumbing World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Plumbing World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plumbing World has purchased the following applications: Sterland Computing ProStix Frameworks ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2017, eStar eCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plumbing World is running and its propensity to invest more and deepen its relationship with Sterland Computing , Microsoft , eStar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plumbing World revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plumbing World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plumbing World Tech Stack and Enterprise Applications
Plumbing World ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterland Computing | Legacy | Sterland Computing ProStix Frameworks ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Plumbing World implemented Sterland Computing ProStix Frameworks ERP to consolidate core financial management and reporting capabilities. The deployment used Sterland Computing ProStix Frameworks ERP, categorized as ERP Financial, to centralize accounting workflows and financial consolidation across the retailer.
Configuration work emphasized standard ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, and financial reporting, coupled with chart of accounts rationalization and transaction control rules. The project included role based configuration and the creation of structured training assets, with L&D producing e learning modules, instructor guides, and webinars specifically for Sterland Computing ProStix Frameworks ERP to support finance users and operational staff.
Implementation governance incorporated structured system testing, change communication, and onboarding coordination, with the L&D and Employee Experience function managing training rollout, internal communications, and user acceptance testing. The Sterland Computing ProStix Frameworks ERP deployment was aligned with concurrent digital initiatives, including training and testing activities for the Mobe3 inventory app and the pwGO ecommerce platform, and covered finance, HR, supply chain and retail commerce teams at Plumbing World.
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Plumbing World Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Plumbing World implemented Microsoft 365 to establish a unified Collaboration platform across the organization. The New Zealand retail chain with roughly 400 employees uses Microsoft 365 on their website and as the primary productivity and communication suite for corporate and store-facing staff.
The Microsoft 365 deployment centers on core collaboration capabilities, including Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document management, and OneDrive for individual file sync and sharing. Configuration emphasizes tenant-based administration, Office client access, and cloud-first content services consistent with Collaboration category implementations.
Operationally the Microsoft 365 environment supports business functions such as internal communications, document lifecycle management, and team collaboration across retail and back-office groups. Governance is exercised at the tenant level with role-based administration and information architecture to manage corporate content, and Microsoft 365 is surfaced on Plumbing Worlds public website as part of the companys digital presence.
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Plumbing World eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eStar | Legacy | eStar eCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Plumbing World implemented eStar eCommerce to power its public storefront at plumbingworld.co.nz, deploying an eCommerce solution to manage online product listings and customer transactions. The implementation centered on core eCommerce capabilities, including product catalog configuration, checkout and payment flows, customer account management, promotions, and order management workflows. eStar eCommerce was configured to support merchandising updates, category taxonomy, and responsive storefront presentation for New Zealand retail customers.
Operational responsibility for the eStar eCommerce environment resides with Plumbing World digital and merchandising teams, who coordinate content updates, pricing, and online promotions. The deployment impacts online sales, merchandising, customer service, and fulfillment touchpoints, aligning storefront operations with in store retail processes across Plumbing World locations in New Zealand. Governance emphasized catalog and promotional workflow control, with iterative updates to product data and storefront content to reflect seasonal and supplier changes.
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Plumbing World CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Plumbing World ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Plumbing World PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Plumbing World IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Plumbing World
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Plumbing World Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plumbing World IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plumbing World digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Plumbing World Technographics
Plumbing World is a Retail organization based in New Zealand,
with around 400 employees and annual revenues of $100.0 million.
Plumbing World operates a diverse technology stack with applications such as
Sterland Computing ProStix Frameworks ERP, Microsoft 365 and eStar eCommerce,
covering areas like ERP Financial, Collaboration and eCommerce.
Plumbing World has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterland Computing, Microsoft and eStar.
Plumbing World recently adopted applications including
Magnite (ex Rubicon Project) in 2022, Atlassian Jira Service Desk in 2022 and The Trade Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plumbing World’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plumbing World’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plumbing World technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.