AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pluralsight Tech Stack and Enterprise Applications

Pluralsight ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2017 2018
In 2017, Pluralsight implemented Oracle NetSuite ERP to support its finance operations across international entities, explicitly including responsibility for the India finance organization. Oracle NetSuite ERP was adopted as the primary ERP Financial system to manage multi-entity and multi-currency general ledger accounting and month end journal processing under US GAAP and regional reporting requirements. The deployment emphasized core financial modules within Oracle NetSuite ERP, including general ledger, journal entry automation, intercompany accounting, and financial close orchestration. The implementation supported routine tasks called out in job responsibilities, such as preparing monthly journals for GL accounts, maintaining timely US GAAP closes, and enabling balance sheet reconciliations workflows. Integrations were implemented where specified, notably integration between Oracle NetSuite ERP and BlackLine for balance sheet reconciliations and close control orchestration. Operational coverage extended to international finance teams, with NetSuite used by the India finance function to prepare journals, support multi-currency transactions, and collaborate with auditors on financial statement preparation. Governance and process changes aligned with maintaining US GAAP and local reporting standards, adherence to SOX related controls, and providing operational support to tax, payroll, and legal functions. The role of finance leadership included stewardship of the general ledger, reconciliation discipline, and support for integration of acquired companies, with an explicit emphasis on streamlining processes and maintaining risk and compliance oversight.
Pluralsight HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Appcues Legacy Appcues Digital Adoption HCM n/a 2021 2021
In 2021, Pluralsight deployed Appcues on its website to provide Digital Adoption capabilities for web-based product onboarding and contextual user guidance. Appcues was embedded as a client-side instrument, configured through the Appcues authoring environment to surface in-product flows, modals, tooltips, and checklists tied to specific pages and user journeys. The Appcues implementation focused on core Digital Adoption modules including segmented onboarding flows, contextual messaging, and in-product walkthroughs. Configuration work emphasized route and behavioral targeting, content versioning inside the Appcues studio, and use of event-driven triggers to sequence guidance based on user actions. Operational integration centered on the website and product teams, with Appcues instrumentation connected to Pluralsight web analytics and product event streams for audience segmentation and reporting. The deployment supported cross-functional use by product management, marketing, and customer success to coordinate onboarding and adoption initiatives, while respecting front-end performance and script governance. Governance and rollout practices included staged publishing of flows, rule-based targeting for cohorts, and centralized content ownership to control messaging consistency. Appcues content and targeting were managed through product-led change control and periodic review cycles to align flows with product releases and marketing campaigns.
Interview Scheduling HCM 2020 2020
Video Interviewing HCM 2020 2020
Pluralsight AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Pluralsight deployed Drift AI Chatbot on its public website as a purpose built conversational layer. The Drift AI Chatbot functions as Pluralsight's Chatbots and Conversational AI implementation, providing real time visitor engagement and conversational lead capture for the digital experience channel. Implementation concentrated on conversational workflows and automated routing, leveraging natural language understanding to triage inquiries and drive contextual messaging. Functional capabilities implemented included conversation playbooks for prospect qualification, targeted site messages to surface relevant content, and escalation triggers to transition conversations to human agents, consistent with standard Chatbots and Conversational AI modules. The deployment was scoped to the corporate website and front line digital interactions, impacting marketing, demand generation, sales development, and customer support workflows. Drift AI Chatbot is instrumented across site pages to centralize initial inquiry handling and to route higher intent conversations into internal queues for follow up. Operational ownership is aligned to digital experience and demand generation teams who manage conversational content and playbook configuration, with governance focused on ongoing tuning of conversation flows and alignment with sales and support routing. The narrative reflects a web channel first use of Drift AI Chatbot within Pluralsight's Chatbots and Conversational AI stack.
Pluralsight Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2021 2021
Pluralsight Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2011 2011
Pluralsight Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
Digital Signing Content Management 2021 2021
Pluralsight CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2018 2018
Account Based Marketing CRM 2022 2022
Customer Data Platform CRM 2015 2015
Customer Experience CRM 2015 2015
Customer Experience CRM 2020 2020
Customer Experience CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Support CRM 2019 2019
Customer Support CRM 2020 2020
Customer Support CRM 2020 2021
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2022
Marketing Automation CRM 2021 2022
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Partner Relationship Management CRM 2020 2020
Sales Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2020 2021
Tag Management CRM 2020 2020
Pluralsight EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2015 2015
Pluralsight ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
IT Service Management ITSM 2019 2019
Pluralsight SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2020 2021
Pluralsight PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management, iPaaS (Integration Platform as a Service) PaaS 2021 2021
Transactional Email PaaS 2014 2014
Pluralsight IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Pluralsight CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Pluralsight

First Name Last Name Title Function Department Email Phone
President/CEO CXO Finance
Vice President of Sales VP Sales
Chief Financial Officer CXO Finance
Head of Finance and Accounting Director Finance
CFO CXO Finance
Accounts Receivable Manager Manager Finance
Accounts Receivable Clerk Manager Finance
VP of Customer Success VP Customer Service
Senior Director, IT CRM Director IT
VP of Customer Experience - Flow VP Customer Service
Chief Customer Officer - EVP, Global Success and Services CXO Customer Service
SVP of Commerial Sales, North America VP Sales
Senior Director, Global Technical Support Director Customer Service
Senior Salesforce Administrator Manager Marketing
Senior Salesforce Administrator Manager Marketing
Salesforce Administrator Manager Marketing
Salesforce Data Administrator Manager Marketing

Apps Being Evaluated by Pluralsight Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pluralsight IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pluralsight digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Pluralsight Technographics
Pluralsight is a Professional Services organization based in United States, with around 2000 employees and annual revenues of $575.0 million.
Pluralsight operates a diverse technology stack with applications such as Oracle NetSuite ERP, Appcues and Drift AI Chatbot, covering areas like ERP Financial, Digital Adoption and Chatbots and Conversational AI.
Pluralsight has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Appcues and Drift.
Pluralsight recently adopted applications including 6sense Account Engagement Platform in 2022, Appcues in 2021 and Tableau in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pluralsight’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pluralsight’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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