Plymouth Rock Home Assurance
695 Atlantic Ave,
Boston, 2111, MA,
United States
Boston, 2111, MA,
United States
1 617-951-1620
Insurance
Plymouth Rock Home Assurance Technographics
Plymouth Rock Home Assurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plymouth Rock Home Assurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Plymouth Rock Home Assurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plymouth Rock Home Assurance has purchased the following applications: Workday Financial Management for ERP Financial in 2015, Sapiens ClaimsPro for Insurance Claims Management in 2012, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plymouth Rock Home Assurance is running and its propensity to invest more and deepen its relationship with Workday , Sapiens International , Quinstreet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plymouth Rock Home Assurance revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plymouth Rock Home Assurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plymouth Rock Home Assurance Tech Stack and Enterprise Applications
Plymouth Rock Home Assurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Plymouth Rock Assurance implemented Workday Financial Management as its enterprise financial system. Workday Financial Management was positioned to centralize accounting, budgeting, forecasting, and financial reporting across the insurance company and its IT subsidiary within an ERP Financial environment.
The implementation included configuration of the Workday Financial Management general ledger to support GAAP based financial accounting and consolidated reporting. Functional capabilities deployed included budgeting, forecasting, financial planning and analysis, fixed assets, accounts payable, and management and business metrics reporting. The finance organization also led an automated paperless accounts payable rollout as part of the Workday Financial Management program. The finance team established monthly executive packages containing income statements, project dashboards, operational metrics, and trend charts.
Operational scope extended across the corporate finance organization and the company IT subsidiary where the director of finance developed and implemented the first billing model to record internal and external resource time charged to projects that the IT company charges back to the insurance companies. That billing model was aligned with project accounting workflows in Workday Financial Management to capture time based chargebacks and project level cost and revenue detail. A finance project manager oversaw the Workday Financials General Ledger implementation, aligning chart of accounts, journal processes, and month end close controls.
Governance changes centralized ownership of budgeting, forecasting, and audit compliance under the finance director, who was accountable for fiscal operating results using generally accepted accounting principles. Implementation governance and rollout sequencing were managed through the finance project manager role, which established the recurring executive reporting cadence and coordinated the general ledger and AP automation deployments.
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Plymouth Rock Home Assurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens ClaimsPro | Insurance Claims Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Plymouth Rock Home Assurance implemented Sapiens ClaimsPro as its core Insurance Claims Management application. Sapiens ClaimsPro was commissioned to standardize claims intake and adjudication for homeowners lines, establishing the system as the primary claims engine that structures workflows, document repositories, and adjudicator tasking.
The deployment focused on claims functional capabilities aligned to the Insurance Claims Management category, including first notice of loss intake and early segmentation, claims file summarization, adjuster worklists with recommended next actions, and customer-facing automated agents deployed on the company website. The implementation surfaced a large store of unstructured claims content into a governed repository that enabled natural language processing and generative AI use cases to extract and synthesize customer descriptions and documentation.
Operational integration work connected Sapiens ClaimsPro to new data pipelines and customer channels, enabling AI-driven FNOL classification and routing into the adjuster workforce. Sapiens ClaimsPro was instrumented to feed summarized files and recommendations into adjuster desktops, while website AI bots began front-ending many customer interactions, creating a continuous data flow between customer intake, claims case files, and analytic pipelines.
Governance and workflow changes emphasized a human-in-the-loop model for judgment and entitlement decisions, with pilots that progressed from summarization to recommendation and planned agentic capabilities. The program explicitly targets faster, more consistent FNOL segmentation to reduce misrouting delays, and it is reported to shorten adjuster time to proficiency by roughly 50 percent to 75 percent, improving training efficiency and accelerating claims handling consistency.
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Insurance ERP | ERP Services and Operations |
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2012 | 2013 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2020 | 2020 |
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Plymouth Rock Home Assurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Plymouth Rock Assurance implemented DocuSign eSignature as a Digital Signing solution on their website. The deployment embeds DocuSign eSignature into the public web experience to capture legally binding electronic signatures for online insurance forms and customer agreements, making signature capture part of the companys customer-facing web workflows.
The implementation aligns with core Digital Signing functional modules such as web-based signing flows, signer authentication options, templated documents, and audit trail metadata to support compliance and traceability. Operational coverage is focused on the corporate website and customer-facing channels, affecting customer service and online policy issuance workflows, and governance is managed through centralized template and account administration to standardize signing processes across the organization.
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Plymouth Rock Home Assurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Plymouth Rock Home Assurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Plymouth Rock Home Assurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Plymouth Rock Home Assurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Plymouth Rock Home Assurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Actuarial Manager, Homeowners | Manager | Risk | |
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Managing Director, Underwriting & Product Management | Director | Risk | |
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Director - Underwriting Operations, Independent Agency Channel | Director | Risk | |
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Chief Actuary | CXO | Risk | |
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Chief Information Officer | CXO | IT | |
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Vice President and Chief Claims Officer | VP | Risk | |
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Team Lead- Personal Lines Underwriting | Non Manager | Risk | |
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Apps Being Evaluated by Plymouth Rock Home Assurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Plymouth Rock Home Assurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Plymouth Rock Home Assurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Plymouth Rock Home Assurance Technographics
Plymouth Rock Home Assurance is a Insurance organization based in United States,
with around 2500 employees and annual revenues of $2.00 billion.
Plymouth Rock Home Assurance operates a diverse technology stack with applications such as
Workday Financial Management, Sapiens ClaimsPro and DocuSign eSignature,
covering areas like ERP Financial, Insurance Claims Management and Digital Signing.
Plymouth Rock Home Assurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Sapiens International and Docusign.
Plymouth Rock Home Assurance recently adopted applications including
Acoustic Analytics (formerly IBM Tealeaf) in 2022, Artsai in 2022 and Salesforce Marketing Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Plymouth Rock Home Assurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Plymouth Rock Home Assurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Plymouth Rock Home Assurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.