Boston, 2111, MA,
United States
Plymouth Rock Assurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Plymouth Rock Assurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Plymouth Rock Assurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plymouth Rock Assurance has purchased the following applications: Workday Financial Management for ERP Financial in 2015, Sapiens StoneRiver StreamSuite for Insurance ERP in 2012, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plymouth Rock Assurance is running and its propensity to invest more and deepen its relationship with Workday , Sapiens International , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plymouth Rock Assurance revenues, which have grown to $2.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plymouth Rock Assurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens StoneRiver StreamSuite | Insurance ERP | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012 Plymouth Rock Assurance began implementing Sapiens StoneRiver StreamSuite as a phased modernization of core claims and customer systems. The initial deployment targeted the Sapiens StoneRiver StreamSuite modules Claims Stream and Customer Stream in the U.S. Northeast, covering claims intake and customer relationship processes across multiple companies and lines. This work represented the first phases of a planned rollout of the full Stream Suite.
The Insurance ERP implementation configured Claims Stream to standardize claims workflows and Customer Stream to centralize policyholder data and CRM functions, aligning process orchestration with enterprise claims and customer service teams. Functional capabilities implemented included claims intake, assignment and adjudication workflows, together with customer relationship processing and data consolidation consistent with an Insurance ERP deployment. Public reporting did not specify technical hosting or detailed integration endpoints.
Operational scope encompassed Plymouth Rock Assurance operations in the U.S. Northeast and multiple affiliated companies, impacting claims operations, customer service, and related back office functions. Governance emphasized a phased rollout across companies and lines to standardize workflows and enable faster service, with stated intentions to reduce operational costs and improve service speed. The initiative focused on embedding streamlined claims and customer processing capabilities within the broader Sapiens StoneRiver StreamSuite platform.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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