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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Pocahontas Aluminum Co Inc Tech Stack and Enterprise Applications

Pocahontas Aluminum Co Inc HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wasp Barcode Legacy WaspTime Software Time and Attendance HCM n/a 2019 2019
In 2019, Pocahontas Aluminum Co Inc deployed WaspTime Software for Time and Attendance to centralize workforce timekeeping across its 167 employee manufacturing operations. The purchase leveraged the WaspTime RFID Time & Attendance solution from Wasp Barcode Technologies, enabling employees to punch in and out simply by passing within the vicinity of the time clock, which reduced average punch processing time from roughly 15 minutes to no more than 2 minutes. The implementation focused on RFID clocking for rapid time capture, a built-in holiday pay feature that had not been available before, and immediate vacation time entry tied to requests to simplify leave tracking and monitoring. WaspTime Software was used to standardize capture of shop floor and administrative hours and to streamline administrative tasks such as holiday processing and vacation input, and Pocahontas continues to explore additional operational uses of the application across its manufacturing sites.
Pocahontas Aluminum Co Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, Pocahontas Aluminum Co Inc implemented FreshDesk Customer Support for Customer Support on its public website. FreshDesk Customer Support was provisioned to capture web-originated customer inquiries and route them into a centralized support queue to manage incoming requests from customers visiting the site. The deployment focuses on core Customer Support capabilities, including ticketing, web-to-ticket conversion via an embedded support interface, a searchable help knowledge base, and automated routing and escalation workflows to prioritize cases. Configuration included rules for ticket assignment and SLA-driven handling, aligning support queues with standard customer service workflows. Operational coverage is website-centric and oriented to customer service functions, with the support team maintaining day-to-day ownership and IT overseeing platform configuration and access controls. Governance established role-based permissions, ticket triage and escalation procedures, and consolidated case tracking to provide a single source of truth for support interactions handled through FreshDesk Customer Support.

IT Decision Makers and Key Stakeholders at Pocahontas Aluminum Co Inc

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pocahontas Aluminum Co Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pocahontas Aluminum Co Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pocahontas Aluminum Co Inc digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Pocahontas Aluminum Co Inc Technographics
Pocahontas Aluminum Co Inc is a Manufacturing organization based in United States, with around 167 employees and annual revenues of $34.0 million.
Pocahontas Aluminum Co Inc operates a diverse technology stack with applications such as WaspTime Software and FreshDesk Customer Support, covering areas like Time and Attendance and Customer Support.
Pocahontas Aluminum Co Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Wasp Barcode and Freshworks.
Pocahontas Aluminum Co Inc recently adopted applications including WaspTime Software in 2019 and FreshDesk Customer Support in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pocahontas Aluminum Co Inc’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Pocahontas Aluminum Co Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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