AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Points.com Inc.
Location
111 Richmond St. W., Suite 700,
Toronto, M5H 2G4, ON,
Canada
Website
https://www.points.com/
Phone
1 416-596-6370
Artw industry
Media
Employee
Revenue

Points.com Inc. Technographics

Points.com Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Points.com Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 279 Points.com Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Points.com Inc. has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Zendesk Service for Customer Support in 2012, Amazon EC2 for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Points.com Inc. is running and its propensity to invest more and deepen its relationship with Adobe Systems , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Points.com Inc. revenues, which have grown to $432.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Points.com Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Points.com Inc. Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Points.com Inc. implemented Adobe Connect. Points.com Inc. deployed Adobe Connect as its Audio Video and Web Conferencing solution on their website to host live webinars, persistent virtual meeting rooms, screen sharing sessions and recorded presentations for customer and partner interactions. The deployment emphasized web embedded meeting access and presenter managed content pods to support external facing events. The Adobe Connect implementation includes standard conferencing modules such as meeting rooms, content pods, recording and breakout capabilities, aligned with typical Audio Video and Web Conferencing workflows for scheduling, attendee registration and session moderation. Operational coverage supports marketing, customer engagement and internal collaboration, with centralized administration controlling presenter permissions and room provisioning. Governance emphasized scheduled event workflows and content moderation to manage external webinars and site integrated sessions.
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2012 2012
In 2012, Points.com Inc. implemented Zendesk Service to deliver Customer Support on its website. The deployment positioned Zendesk Service as the primary web facing support layer for inbound customer inquiries and self service interactions on Points.com. Zendesk Service was configured to centralize ticketing, web form intake, email routing, knowledge base self service, and the agent console, reflecting standard Customer Support functional workflows. The implementation used ticket queues, macros, custom fields, and tiered routing to enable structured triage and repeatable response processes within the Zendesk Service platform. Operational ownership was held by the customer support organization, with role based agent permissions and escalation workflows established to manage triage and handoffs. The deployment embedded Zendesk Service into Points.com digital properties so that site generated requests were routed directly into the Zendesk Service agent interface to support ongoing customer service operations.
Marketing Automation CRM 2011 2011
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012, Points.com Inc. deployed Amazon EC2 as its primary compute platform to host its public website. Points.com Inc. used Amazon EC2 within an Application Hosting and Computing Services model to provision on-demand instances for web application delivery and session handling. Deployment centered on EC2 instance provisioning and operating system level application hosting to support customer-facing digital channels, reflecting typical Application Hosting and Computing Services patterns such as instance lifecycle management and horizontal web tier scaling. Amazon EC2 served as the compute layer for the website, and operational ownership focused on the web engineering and infrastructure teams to manage configuration, monitoring, and instance operations.
Cloud Storage IaaS 2016 2016
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Loss Prevention CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Points.com Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Points.com Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Points.com Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Points.com Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Points.com Inc. Technographics
Points.com Inc. is a Media organization based in Canada, with around 279 employees and annual revenues of $432.0 million.
Points.com Inc. operates a diverse technology stack with applications such as Adobe Connect, Zendesk Service and Amazon EC2, covering areas like Audio Video and Web Conferencing, Customer Support and Application Hosting and Computing Services.
Points.com Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Zendesk and Amazon Web Services (AWS).
Points.com Inc. recently adopted applications including Salesforce Sales Cloud in 2022, Cloudflare CDN in 2021 and Zoom in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Points.com Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Points.com Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Points.com Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.