PSNI
65 Knock Road,
Belfast, BT5 6LE,
United Kingdom
Belfast, BT5 6LE,
United Kingdom
44 28 9065-0222
Government
PSNI Technographics
PSNI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PSNI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9300 PSNI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PSNI has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, SAP HCM (HR) for Core HR in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PSNI is running and its propensity to invest more and deepen its relationship with SAP , SHL , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PSNI revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PSNI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PSNI Tech Stack and Enterprise Applications
PSNI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | Fujitsu | 2018 | 2018 |
In 2018 PSNI implemented SAP ERP ECC 6.0 for ERP Financial. The deployment runs SAP ECC 6.0 EHP4 and PSNI is executing a managed upgrade path to SAP ECC 6.0 EHP8, while the SAP Portal layer is currently NW7.0 EHP1 with a planned upgrade to NW7.5.
The SAP ERP ECC 6.0 implementation centers on ERP Financial capabilities, including Finance General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling modules, supporting statutory accounting and financial close workflows typical of public sector finance operations. Configuration work documented standard financial posting, period close sequencing, and reporting structures aligned to PSNI accounting requirements.
The environment integrates SAP ERP ECC 6.0 with the SAP Portal NW7.0 EHP1 as the primary user interface and self-service layer. Fujitsu is the named systems integrator responsible for implementation and the ongoing EHP and portal upgrade activities. Operational coverage includes central finance and administrative functions across the Police Service of Northern Ireland.
Governance and rollout have been organized as a phased program, with change control around EHP upgrades and portal compatibility testing to preserve continuous access to transactional and reporting services. The current program emphasis is version consolidation to EHP8 for ECC and to NW7.5 for the portal, coordinated between PSNI finance stakeholders and Fujitsu.
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PSNI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, PSNI implemented SAP HCM (HR) as its Core HR system, establishing a centralized platform for employee and manager HR transactions. The deployment targets the HR function and line management for routine personnel processing and supports the Employee/Manager eServices portal as the primary self-service channel.
SAP HCM (HR) has been configured to support core HR transaction processing and the Employee/Manager eServices experience, with procedural documentation maintained by the HR Systems Team. The HR Systems User's Manual is under review following upgrades, and the team issues step by step guides that are used for one to one training tailored to user access and transactional needs.
Access and change workflows are tightly governed, requests for new or enhanced access must originate from the applicant using the standard HR System Access Application Form SAP1 available from zHRSystems, and line management forwards completed requests by email to zHRSystems or by logging a SAP Access request in the HR Knowledge Centre, category SAP Access. All requests for changes and enhancements to the HR System and the Employee/Manager eServices portal are sent by email to the HR Information & Systems Manager, who reviews submissions and prepares business requirements for approved changes.
Operational ownership rests with the HR Systems Team and the HR Information & Systems Manager, who maintain user guidance and coordinate requirements for system amendments. The implementation narrative highlights governance around access provisioning, structured change request intake, and role based administrative controls consistent with Core HR application management.
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Payroll | HCM |
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2012 | 2013 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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PSNI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, PSNI deployed Cisco Webex Meetings on its website. Cisco Webex Meetings, provided by Cisco Systems, functions as the organization’s Audio Video and Web Conferencing platform for web embedded meeting access and virtual engagement.
The implementation leverages core Audio Video and Web Conferencing capabilities including real time audio and video, screen sharing, meeting scheduling and orchestration, participant controls and cloud recording. Configuration described in the source emphasizes web embedding of meeting links and browser based access to reduce dependency on client installs.
Operational coverage includes web based public facing engagement via the PSNI website and internal collaboration across the organization’s employee base, with the PSNI Cisco Webex Meetings Audio Video and Web Conferencing deployment supporting both external-facing sessions and routine internal meetings. Access and authentication controls are applied to manage attendee flows and secure session entry for web initiated meetings.
Governance for this class of deployment typically incorporates moderator and attendee role definitions, meeting scheduling policies, content retention for recorded sessions and alignment with government communications and compliance practices. These governance elements frame how Cisco Webex Meetings is used by PSNI to structure virtual engagement and meeting workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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PSNI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PSNI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PSNI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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PSNI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PSNI
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Director - Head of Information and Communication Services | Director | IT | |
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HR Director | Director | HR | |
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Operational Manager of In-Service IT | Manager | Finance | |
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Director of Human Resources | Director | HR | |
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Executive Director of Finance and Support Services and Human Resources | Director | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Head of IT | Director | IT | |
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Assistant Chief Officer for Corporate Services | CXO | Operations | |
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Assistant Chief Officer for People and Organisational Development | CXO | HR | |
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Chief Operating Officer | CXO | Finance | |
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Assistant Chief Officer for Strategic Planning and Transformation | CXO | Operations | |
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Apps Being Evaluated by PSNI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PSNI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PSNI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD PSNI Technographics
PSNI is a Government organization based in United Kingdom,
with around 9300 employees and annual revenues of $4.50 billion.
PSNI operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
PSNI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
PSNI recently adopted applications including
Cisco Webex Meetings in 2021, Microsoft 365 in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PSNI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PSNI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PSNI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.