AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Policygenius Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2017 2017
In 2017, Policygenius deployed Oracle NetSuite ERP for ERP Financial operations across its finance and accounting organization. The Oracle NetSuite ERP implementation was provisioned as a cloud SaaS instance and targeted core Accounts Payable and General Ledger workflows to centralize financial ledger activity. Configuration work for Oracle NetSuite ERP focused on General Ledger structure, accounts payable invoice processing, recurring journal automation, approval routing for vendor payments, and financial reporting. The deployment emphasized Excel-friendly reporting and data loads to align with staff skills, noting that finance users were intermediate to advanced in Microsoft Excel and comfortable navigating AP and GL systems. Operational integration relied on file based and API data ingestion patterns to bring transactional detail into Oracle NetSuite ERP from external transaction sources and bank reporting, and to support payment reconciliation and period close feeds. Role based access controls and approval workflows were implemented to enforce segregation of duties within the ERP Financial environment. Governance and process work centered on standardizing the chart of accounts, documenting month end close tasks, and establishing invoice approval and GL reconciliation procedures for the finance function. Training prioritized AP and GL process ownership and hands on use of Oracle NetSuite ERP reporting to support ongoing accounting operations.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2018 2018
In 2018, Policygenius deployed Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS instance is embedded on Policygenius's website to surface job postings and capture applicants directly into the recruiting pipeline. Policygenius uses Greenhouse ATS to centralize standard Applicant Tracking System capabilities, including job posting and career site integration, candidate tracking and resume ingestion, interview orchestration, and offer management. Greenhouse ATS structures staged candidate pipelines and supports structured interview feedback and scorecards to operationalize hiring decisions across recruiting and hiring managers. Operational ownership sits with talent acquisition and HR, with the Greenhouse ATS integration driving the company career portal and applicant form flows into a single recruiting system. Governance focuses on centralized workflow configuration, role-based access for recruiters and hiring managers, and standardized candidate stages, which align Policygenius Greenhouse ATS Applicant Tracking System with recruiting and talent acquisition business functions.
Interview Scheduling HCM 2021 2021
Performance and Goal Management HCM 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Policygenius implemented Zendesk Chat on its website. Zendesk Chat is used as Policygenius' Chatbots and Conversational AI layer for real-time customer engagement, supporting front-line quote assistance and lead capture on the public site. The implementation positions Zendesk Chat to address customer support and sales intake use cases through web-based conversational interfaces. Deployment centers on an embedded web chat widget configured for proactive messaging, session transcripts, and structured routing to live agents, reflecting typical Chatbots and Conversational AI capabilities. Functional configuration emphasized live chat, canned responses, visitor targeting, and chat history to maintain conversational continuity and accelerate common support workflows. Governance focused on scripted messaging standards and escalation procedures to align the chat channel with existing customer service and sales processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2014 2014
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2015 2015
Customer Support CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at Policygenius
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Policygenius Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Policygenius Technographics

Policygenius is a Insurance organization based in United States, with around 600 employees and annual revenues of $71.0 million.

Policygenius operates a diverse technology stack with applications such as Oracle NetSuite ERP, Greenhouse ATS and Zendesk Chat, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.

Policygenius has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Greenhouse and Zendesk.

Policygenius recently adopted applications including Semgrep AppSec Platform in 2025, Postie in 2023 and Calendly Prelude Interview Scheduling in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Policygenius’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Policygenius’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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