Polytechnic University of Madrid Technographics
Polytechnic University of Madrid Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Polytechnic University of Madrid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Polytechnic University of Madrid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Polytechnic University of Madrid has purchased the following applications: 1MillionBot Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Polytechnic University of Madrid is running and its propensity to invest more and deepen its relationship with 1MillionBot , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Polytechnic University of Madrid revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Polytechnic University of Madrid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Polytechnic University of Madrid Tech Stack and Enterprise Applications
Polytechnic University of Madrid AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 1MillionBot | Legacy | 1MillionBot Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Polytechnic University of Madrid deployed 1MillionBot Chatbot on its public website. The deployment uses 1MillionBot Chatbot as a web-based conversational interface and is categorized under Chatbots and Conversational AI.
The implementation focused on conversational modules including natural language understanding for intent classification, a managed FAQ knowledge base, and scripted conversation flows for common inquiries. Configuration emphasized web channel delivery, session handling, and fallback handoff to human support when required. Content and dialogue were structured as reusable intents and entities to streamline updates and ongoing tuning.
Operational coverage is the university web channel on www.upm.es, supporting student-facing services and public information access, with content maintenance and monitoring managed by central web and IT teams. Governance included scheduled content reviews, admin controls for knowledge base edits, and analytics configuration for conversation monitoring. No external system integrations were specified in source materials, so implementation details focus on on-site web deployment and internal operational processes.
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Polytechnic University of Madrid Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Polytechnic University of Madrid CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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Polytechnic University of Madrid IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Polytechnic University of Madrid CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Polytechnic University of Madrid
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Polytechnic University of Madrid Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-21 | Polytechnic University of Madrid | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |