Poonawalla Fincorp
AP81, Koregaon Park Annex 201 and 202, 2nd floor Mundhwa,
Pune, 411036,
India
Pune, 411036,
India
91 20 6780 8090
Banking and Financial Services
Poonawalla Fincorp Technographics
Poonawalla Fincorp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Poonawalla Fincorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Poonawalla Fincorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Poonawalla Fincorp has purchased the following applications: Microsoft 365 for Collaboration in 2021, LeadSquared Sales CRM for CRM in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Poonawalla Fincorp is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , LeadSquared or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Poonawalla Fincorp revenues, which have grown to $241.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Poonawalla Fincorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Poonawalla Fincorp Tech Stack and Enterprise Applications
Poonawalla Fincorp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Poonawalla Fincorp implemented Microsoft 365 as part of its Collaboration stack. Microsoft 365 is deployed to provide enterprise collaboration and productivity for the company’s 2300 employees in India, and references to Microsoft 365 services are surfaced on the corporate public website.
The deployment leverages core Microsoft 365 services such as Exchange Online for email, SharePoint Online for document management and intranet content, Teams for real time communication, and OneDrive for personal file synchronization, delivering Collaboration capabilities typical of the category. The architecture follows a cloud tenant subscription model and integrates with corporate identity and access management to enable authenticated employee access and collaboration workflows. Operational coverage centers on internal communications, document collaboration, and website surfaced engagement features, with governance organized around centralized tenant administration and Microsoft 365 governance constructs including role based access and policy configuration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Poonawalla Fincorp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadSquared | Legacy | LeadSquared Sales CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Poonawalla Fincorp deployed LeadSquared Sales CRM as an enterprise lending CRM to automate loan origination, enable self serve application journeys, and manage application distribution across web, contact centre and field agents in India. The LeadSquared Sales CRM implementation was focused on lending sales workflows and on unifying digital intake with field distribution to accelerate retail lending processes across the organization.
Implemented functional areas included Sales CRM lending workflows, loan origination automation, lead capture and assignment, and self service application flows for borrowers. The deployment integrated telephony for contact centre routing, credit bureaus for automated credit checks, and e KYC for customer identity verification, aligning CRM case management with lending decision touch points.
Rollout reached full scale deployment for 7,000+ users within three months, covering web portals, contact centre users and field sales teams across India. Governance emphasized centralized CRM workflows, automated distribution and assignment rules, and defined operational handoffs between digital channels and contact centre operations. The case study reports a 50% increase in loan sales as a result of the LeadSquared Sales CRM deployment.
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Poonawalla Fincorp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Poonawalla Fincorp deployed Microsoft Azure Cloud Services to host its public website as part of its Application Hosting and Computing Services footprint. The deployment focuses on web-facing application hosting and compute provisioning to support site delivery and availability.
The implementation configures Microsoft Azure Cloud Services to provide core hosting capabilities including web application hosting, compute instances, object storage for static assets, content delivery mechanisms, and managed networking to route traffic and provide TLS termination. Operational capabilities aligned with this Application Hosting and Computing Services posture include autoscaling to handle traffic variance, centralized logging and telemetry for observability, and platform managed backups for site content.
Operational governance centers on site operations and platform administration, with DevOps oriented workflows to publish website updates and monitoring to maintain uptime. The use of Microsoft Azure Cloud Services centralizes hosting responsibilities under a cloud platform and standardizes infrastructure management for the website.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Poonawalla Fincorp
| First Name | Last Name | Title | Function | Department | Phone | |
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National Manager - Central Operations | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Deputy Manager - IT - Implementation & Business Solution Group | Manager | IT | |
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Deputy Manager - IT | Manager | Finance | |
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Apps Being Evaluated by Poonawalla Fincorp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Poonawalla Fincorp IT executives and key decision makers. This section highlights Poonawalla Fincorp's latest recorded technology evaluations, including FinnOne Neo Loan Management System for Loan Management on 2025-09-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Poonawalla Fincorp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-30 | Poonawalla Fincorp | Evaluated | Nucleus Software | FinnOne Neo Loan Management System | Loan Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Poonawalla Fincorp Technographics
Poonawalla Fincorp is a Banking and Financial Services organization based in India,
with around 2300 employees and annual revenues of $241.0 million.
Poonawalla Fincorp operates a diverse technology stack with applications such as
Microsoft 365, LeadSquared Sales CRM and Microsoft Azure Cloud Services,
covering areas like Collaboration, CRM and Application Hosting and Computing Services.
Poonawalla Fincorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and LeadSquared.
Poonawalla Fincorp recently adopted applications including
Microsoft 365 in 2021, CodeTwo Email Signatures in 2021 and LeadSquared Sales CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Poonawalla Fincorp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Poonawalla Fincorp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Poonawalla Fincorp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.