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Poonawalla Fincorp Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadSquared Legacy LeadSquared Sales CRM CRM CRM n/a 2021 2021
In 2021, Poonawalla Fincorp deployed LeadSquared Sales CRM as an enterprise lending CRM to automate loan origination, enable self serve application journeys, and manage application distribution across web, contact centre and field agents in India. The LeadSquared Sales CRM implementation was focused on lending sales workflows and on unifying digital intake with field distribution to accelerate retail lending processes across the organization. Implemented functional areas included Sales CRM lending workflows, loan origination automation, lead capture and assignment, and self service application flows for borrowers. The deployment integrated telephony for contact centre routing, credit bureaus for automated credit checks, and e KYC for customer identity verification, aligning CRM case management with lending decision touch points. Rollout reached full scale deployment for 7,000+ users within three months, covering web portals, contact centre users and field sales teams across India. Governance emphasized centralized CRM workflows, automated distribution and assignment rules, and defined operational handoffs between digital channels and contact centre operations. The case study reports a 50% increase in loan sales as a result of the LeadSquared Sales CRM deployment.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Poonawalla Fincorp
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Poonawalla Fincorp Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Poonawalla Fincorp Technographics

Poonawalla Fincorp is a Banking and Financial Services organization based in India, with around 2300 employees and annual revenues of $241.0 million.

Poonawalla Fincorp operates a diverse technology stack with applications such as Microsoft 365, LeadSquared Sales CRM and Microsoft Azure Cloud Services, covering areas like Collaboration, CRM and Application Hosting and Computing Services.

Poonawalla Fincorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and LeadSquared.

Poonawalla Fincorp recently adopted applications including Microsoft 365 in 2021, CodeTwo Email Signatures in 2021 and LeadSquared Sales CRM in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Poonawalla Fincorp’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Poonawalla Fincorp’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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