Pune, 411036,
India
Poonawalla Fincorp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Poonawalla Fincorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Poonawalla Fincorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Poonawalla Fincorp has purchased the following applications: Microsoft 365 for Collaboration in 2021, LeadSquared Sales CRM for CRM in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Poonawalla Fincorp is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , LeadSquared or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Poonawalla Fincorp revenues, which have grown to $241.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Poonawalla Fincorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadSquared | Legacy | LeadSquared Sales CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Poonawalla Fincorp deployed LeadSquared Sales CRM as an enterprise lending CRM to automate loan origination, enable self serve application journeys, and manage application distribution across web, contact centre and field agents in India. The LeadSquared Sales CRM implementation was focused on lending sales workflows and on unifying digital intake with field distribution to accelerate retail lending processes across the organization.
Implemented functional areas included Sales CRM lending workflows, loan origination automation, lead capture and assignment, and self service application flows for borrowers. The deployment integrated telephony for contact centre routing, credit bureaus for automated credit checks, and e KYC for customer identity verification, aligning CRM case management with lending decision touch points.
Rollout reached full scale deployment for 7,000+ users within three months, covering web portals, contact centre users and field sales teams across India. Governance emphasized centralized CRM workflows, automated distribution and assignment rules, and defined operational handoffs between digital channels and contact centre operations. The case study reports a 50% increase in loan sales as a result of the LeadSquared Sales CRM deployment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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