Washington, 20036, DC,
United States
Population Services International Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Population Services International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Population Services International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Population Services International has purchased the following applications: Unit4 ERPx for ERP Financial in 2023, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Microsoft 365 Copilot for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Population Services International is running and its propensity to invest more and deepen its relationship with UNIT4 , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Population Services International revenues, which have grown to $321.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Population Services International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Infor Lawson | Unit4 ERPx | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Population Services International implemented Unit4 ERPx as its primary ERP Financial platform, replacing Infor Lawson. Population Services International lists Unit4 ERPx on its website, establishing the application name Unit4 ERPx and the Apps Category ERP Financial within its published technology footprint.
The deployment focused on core ERP Financial capabilities typical of the category, including general ledger, accounts payable, accounts receivable, budgeting, financial reporting and fund accounting to support nonprofit fund and grant accounting workflows. Configuration work emphasized multi-entity financial structures and consolidated reporting to align accounting practices across the organization.
The migration from Infor Lawson involved data conversion and integration activities to reconcile historical financial records into Unit4 ERPx, and to reorient transactional workflows toward the new system. Operational coverage centered on finance and accounting functions and extended to grant and fund managers who require consolidated financial visibility across programs.
Governance changes accompanied the rollout, with a move to centralized finance controls and a standardized chart of accounts to ensure consistent ledger and reporting practices. Rollout and change management were organized as a phased program to transition transactional processing to Unit4 ERPx while maintaining continuity of financial operations.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
Population Services International implemented iCIMS Recruit (Applicant Tracking System) in 2018 to replace a legacy hiring platform and standardize its recruitment and onboarding workflows. Implementation centered on iCIMS Recruit’s Onboarding Portal and Offer Wizards — PSI configured, tested, and deployed these modules to shorten offer letter approval cycles (reduced from 3–10 days to 1–3 days) and automate new-hire onboarding steps. The deployment was driven and executed by HR operations staff who designed the configuration, maintained process documentation, and delivered end-user training.
The iCIMS instance was integrated with core HR and recruitment touchpoints: the Lawson HRIS, job boards (Job Target and LinkedIn), and the HireRight background-check service, with HR personnel troubleshooting and resolving integration disruptions. HR teams used iCIMS for recruitment reporting (including EEO and hiring metrics), capturing candidate communications, managing offer approvals, and coordinating background-check and USAID biodata verification processes. Ongoing activities included custom query/report development, system upgrades and patch testing, performance monitoring, access support, and sustaining data accuracy across connected HR systems, indicating organization-wide adoption across recruiters, hiring managers, and HR operations.
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BackGround Screening | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2023 | 2023 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 Copilot | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024 Population Services International implemented Microsoft 365 Copilot. The Microsoft 365 Copilot rollout was executed as a Generative AI Platforms initiative within PSI’s Microsoft 365 tenant to augment IT operations, knowledge management, and workflow automation across the organization.
The deployment of Microsoft 365 Copilot was integrated with the existing Microsoft 365 application set including SharePoint, OneDrive, Teams, Power Automate, Power BI, and Visio, leveraging content and metadata stored in those services to deliver contextual summaries, drafting assistance, and prompt-driven automation. The implementation architecture is cloud native, configured at the tenant level, and relies on Azure Active Directory Entra for identity and access governance and Microsoft Intune for endpoint compliance across 25 countries and 3,000+ managed devices supporting 4,000+ users.
Governance and operationalization were handled through existing IT operations structures, aligning data protection and incident response policies with NIST Framework 2.0 and incorporating communication strategies and training to drive adoption. The team positioned Microsoft 365 Copilot alongside ongoing enterprise software programs, including Unit4 rollouts, to optimize workflows and automation for critical business functions while maintaining centralized access control, group membership management, and licensing oversight.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management, Sourcing | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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