Port Macquarie, 2444, NSW,
Australia
Port Macquarie Hastings Council Technographics
Port Macquarie Hastings Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Port Macquarie Hastings Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Port Macquarie Hastings Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Port Macquarie Hastings Council has purchased the following applications: Pulse Talent Learning for Learning and Development in 2021, Granicus OpenCities for Content Management in 2023, Google Tag Manager for Tag Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Port Macquarie Hastings Council is running and its propensity to invest more and deepen its relationship with Pulse Software , Springbrook Software , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Port Macquarie Hastings Council revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Port Macquarie Hastings Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Port Macquarie Hastings Council Tech Stack and Enterprise Applications
Port Macquarie Hastings Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pulse Software | Legacy | Pulse Talent Learning | Learning and Development | HCM | n/a | 2021 | 2022 |
In 2021, Port Macquarie Hastings Council implemented Pulse Talent Learning. Pulse Talent Learning, classified in the Learning and Development category, was deployed as part of a broader Pulse Talent HR suite to improve workforce visibility and management across New South Wales, Australia.
The implementation began with core HR configuration and proceeded in phased modules, including Performance, Learning, Recruitment and Onboarding. Pulse Talent Learning was configured to manage learning assignments and compliance tracking alongside performance cycles, while core HR centralized employee records and recruitment workflows to support end to end talent processes.
Operational coverage focused on HR and workforce management functions across the council, with the integrated HR solution tying learning administration to performance and onboarding processes. The deployment emphasized data migration and consolidation of personnel and training records to establish a single source of truth for employee lifecycle management.
Governance and rollout centered on stakeholder engagement, training and phased adoption to drive process standardization. The phased approach prioritized data migration, role based access controls and staff training, delivering streamlined HR processes and enhanced organisational visibility as stated in the implementation notes.
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Onboarding | HCM |
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2021 | 2022 |
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Recruiting | HCM |
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2021 | 2022 |
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Port Macquarie Hastings Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus OpenCities | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Port Macquarie Hastings Council implemented Granicus OpenCities to manage its public website. Granicus OpenCities serves as the council's Content Management platform for publishing council information, notices, meeting agendas, and service pages. The deployment focuses on the public-facing web presence of Port Macquarie Hastings Council and centralizes content publication.
Implementation centered on standard content management capabilities, including role-based content authoring, page templates, responsive site design, metadata-driven navigation, and staged publishing workflows. Granicus OpenCities was configured to support accessibility standards, content versioning, and structured content types for news, events, and service pages. These configurations align with municipal website operational needs and editorial control across content owners.
Operational scope covers the council website and municipal communications, enabling business functions such as citizen engagement, information dissemination, and online service guidance. Administrative access is organized by editorial roles and approvals to maintain content governance and publication consistency across departments. The council uses Granicus OpenCities as the single point for web content updates and public information publishing.
Governance changes emphasize formal editorial workflows, approval gates, and content ownership responsibilities to ensure accuracy and accessibility of public materials. Rollout was conducted as a website-focused initiative with centralized web editorial oversight rather than phased back-office system integration. Granicus OpenCities remains the council's live Content Management environment for ongoing web content operations.
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Port Macquarie Hastings Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
In 2023 Port Macquarie Hastings Council implemented Google Tag Manager on its public-facing website. The deployment is classified under Tag Management and is used to centralize client-side tag orchestration across the council web estate.
The implementation uses a container-based configuration model with published environments and version control to manage tag, trigger, and variable definitions. Configuration focuses on event-level tracking and conditional triggers for page interactions, and it follows the Tag Management pattern of using a single site snippet to manage disparate tracking rules without repeated site code edits.
Operational responsibility is aligned with the council digital services and communications teams, covering the public website and associated web properties. Governance practices described in the configuration include staged preview and publish workflows, container versioning, and change control which are consistent with public sector compliance expectations for web analytics and tracking.
Google Tag Manager is restated in the deployment documentation to ensure clear ownership of the Tag Management implementation, and the configuration is structured to accommodate analytics, performance measurement, and approved third-party tracking tags through the container model.
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Port Macquarie Hastings Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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Port Macquarie Hastings Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Port Macquarie Hastings Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Port Macquarie Hastings Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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