Portillo's
2001 Spring Road Suite 400,
Oak Brook, 60523, IL,
United States
Oak Brook, 60523, IL,
United States
1 630-954-3773
Leisure and Hospitality
Portillo's Technographics
Portillo's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Portillo's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8512 Portillo's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Portillo's has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2015, Workday Compensation for Compensation Management in 2024, NCR Voyix Aloha POS for Point Of Sale in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Portillo's is running and its propensity to invest more and deepen its relationship with Sage , Oracle , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Portillo's revenues, which have grown to $711.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Portillo's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Portillo's Tech Stack and Enterprise Applications
Portillo's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Portillo's implemented Sage 300 ERP (formerly Accpac) as its ERP Financial system to support corporate accounting and restaurant finance. The deployment focused on core financial control and transaction processing across general ledger and accounts payable and accounts receivable functions.
Sage 300 ERP was configured to support inventory reconciliation, fixed asset management, and intercompany accounting, enabling routine month end journal entries and balance sheet reconciliations for inventory and prepaid expenses. Configuration supported fixed asset additions on a weekly cadence and tracking of Construction in Progress and Construction Payable accounts for new restaurant sites.
The implementation operated alongside Prophix for financial reporting and planning, reflecting an explicit integration in the source notes. Operational coverage included corporate finance staff based in Oak Brook, IL and accounting support for restaurant locations in Illinois and Indiana, with processes to review operating expenses for capitalization and maintain intercompany balances.
Governance and workflow changes centered on standardized month end close controls, weekly fixed asset posting procedures, oversight of construction accounting for multi site openings, filing of local food and beverage tax returns for IL and IN locations, and periodic support of external auditors. Portillo's Sage 300 ERP ERP Financial deployment drove explicit accounting process formalization across finance, tax, and construction accounting functions.
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ERP Financial | ERP |
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2023 | 2024 |
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ERP Financial | ERP |
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2021 | 2021 |
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Portillo's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2024 | 2024 |
In 2024 Portillo's deployed Workday Compensation to centralize pay programs and strengthen its Compensation Management capabilities. The implementation is managed from the Restaurant Support Center in Oak Brook and is supported by HRIS analysts who maintain and configure Workday modules including Core HCM, Compensation, Payroll, Talent and Recruiting.
Workday Compensation was configured to manage compensation elements such as pay components, eligibility rules, and structured compensation cycles while aligning transactional flows with Core HCM and Payroll records. Configuration activities included defining compensation plans, security roles, approval business processes, comprehensive test plans, user acceptance testing coordination, and scheduled system maintenance and upgrades.
Integrations are built and maintained between Workday modules and other internal and external systems, with HRIS responsible for integration support, data reconciliation, and ongoing audits to preserve system and data integrity. Operational coverage explicitly includes HR, Payroll, Total Rewards, Finance, Accounting, Legal and Operations, with HRIS providing production support, ticket resolution, and development of reports and dashboards for compensation analytics.
Governance and process controls center on documented standard operating procedures, FAQs, user guides, and formal change management to evaluate and apply Workday releases. Workday Compensation is monitored for security and compliance by the HRIS team, which also engages with the Workday Community for best practices and provides ongoing training and support to system end users.
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Core HR | HCM |
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2024 | 2024 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Recruiting, Onboarding | HCM |
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2013 | 2013 |
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Portillo's ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Portillo's implemented NCR Voyix Aloha POS as its core Point Of Sale solution, deploying POS capture and check-level transaction workflows across more than 60 restaurant locations spanning nine states. The deployment is positioned to centralize daily sales capture for restaurant operations and to serve accounting and reporting teams with detailed check and deposit data.
NCR Voyix Aloha POS was configured to feed granular sales and check data into Mirus Reporter for GL reporting and check viewing. Portillo's extended the reporting chain by building GL mappings in Mirus that included account names, sub-accounts and mapping logic, a configuration effort that took approximately three months to stabilize. The implementation also supported expanded sales tax reporting views, including net sales, gross sales, taxable sales and tax exempt tracking tied to check viewer details.
Integrations include a sustained data flow from NCR Voyix Aloha POS into Mirus Reporter, and an export path from Mirus into Sage for automated GL uploads using a toolbar upload step. Operational coverage explicitly spans accounting and reporting teams, sales tax reporting, and restaurant revenue posting workflows.
Governance and process changes moved Portillo's from a paper based, manual reconciliation model to an automated, tool driven posting and tie workflow. Reported outcomes from the deployment include reduction in sales posting effort from three people working three to four days to a single person posting sales in about five minutes, and end to end tie work completed in roughly a half hour.
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Portillo's Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2001 | 2001 |
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Portillo's eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Food Ordering System | eCommerce |
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2019 | 2019 |
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Portillo's SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2023 | 2024 |
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Portillo's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Portillo's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Portillo's PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2024 | 2024 |
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Portillo's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Portillo's CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Portillo's
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Information Technology | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Technology | VP | IT | |
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Director of IT | Director | IT | |
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VP, Controller | VP | Finance | |
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Assistant Controller | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Senior Financial Analyst | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Director of Finance and External Reporting | Director | Finance | |
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Chief People Officer | CXO | HR | |
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Director of Human Resources | Director | HR | |
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VP, People and Talent | VP | HR | |
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Benefits & Leave of Absence Manager | Manager | HR | |
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Senior Manager, People Business Partner | Manager | HR | |
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Apps Being Evaluated by Portillo's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Portillo's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Portillo's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Portillo's Technographics
Portillo's is a Leisure and Hospitality organization based in United States,
with around 8512 employees and annual revenues of $711.0 million.
Portillo's operates a diverse technology stack with applications such as
Sage 300 ERP (formerly Accpac), Workday Compensation and NCR Voyix Aloha POS,
covering areas like ERP Financial, Compensation Management and Point Of Sale.
Portillo's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Workday and NCR Voyix.
Portillo's recently adopted applications including
Workday Compensation in 2024, Workday HCM in 2024 and Workday Payroll in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Portillo's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Portillo's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Portillo's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.