Precisely
1700 District Ave 300,
Burlington, 1803, MA,
United States
Burlington, 1803, MA,
United States
1 877-700-0970
Professional Services
Precisely Technographics
Precisely Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Precisely and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Precisely employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Precisely has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Zendesk Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Precisely is running and its propensity to invest more and deepen its relationship with Oracle , Coupa Software , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Precisely revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Precisely intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Precisely Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Precisely implemented Oracle NetSuite ERP as its ERP Financial platform to centralize corporate finance and accounting. The Oracle NetSuite ERP deployment was positioned to unify general ledger, accounts payable, accounts receivable, billing and financial reporting across the professional services organization.
The implementation included configuration of core ERP Financial workflows such as period close orchestration, journal entry controls, bank reconciliation, revenue accounting and consolidated financial reporting. Configuration work emphasized role-based access and financial controls consistent with enterprise accounting practices, and the Oracle NetSuite ERP instance was used to standardize chart of accounts and accounting periods across business units.
Operational governance evolved to include dedicated application administration, with a NetSuite Administrator on staff by 2021, reflecting centralized change management, user provisioning and continuous configuration governance. Precisely applied the ERP Financial system to support finance, accounting and billing functions across the company, with ongoing administration to manage system updates, security roles and workflow adjustments.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Precisely deployed Zendesk Chat on its website. The deployment places Zendesk Chat within Precisely's Chatbots and Conversational AI footprint to support real-time customer engagement on the public site.
The implementation uses a website-embedded chat widget and standard conversational capabilities, including automated routing, canned responses, session transcript capture, and chat-to-ticket escalation to support asynchronous ticketing workflows. Configuration focused on widget placement, proactive message triggers, and conversational routing rules to direct inquiries to the appropriate handling queue.
Operationally the system services customer support and sales engagement functions via the web channel, with agents managing conversations through the Zendesk Chat console and following configured routing rules. Captured transcripts and session metadata are retained to enable handoff into support workflows and to provide auditability of web-based conversations.
Governance centered on defining routing and escalation rules, establishing response templates, and clarifying agent responsibilities for chat handling and escalation to back-office teams. The deployment aligns Zendesk Chat with Precisely's service and sales engagement processes, embedding Chatbots and Conversational AI capabilities into the website interaction layer.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Precisely implemented Cisco Webex Meetings on its website. The deployment embeds Cisco Webex Meetings as a web-facing Audio Video and Web Conferencing capability to deliver browser-based join flows, scheduled meeting links, video and screen sharing, and session recording for external stakeholders. The implementation uses standard Webex administrative controls to manage attendee access, host moderation, and meeting settings.
Precisely uses Cisco Webex Meetings as its Audio Video and Web Conferencing solution to support customer engagement, pre-sales demonstrations, and partner collaboration through public-facing meeting endpoints on the corporate site. Operational governance is applied via centralized console configuration for access policies, host privileges, and meeting lifecycle management, aligning web conferencing with external engagement workflows. The scope emphasizes website-based meeting orchestration, with functional terminology reflecting meeting scheduling, join flows, attendee management, and session recording.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Precisely
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Apps Being Evaluated by Precisely Executives
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FAQ - APPS RUN THE WORLD Precisely Technographics
Precisely is a Professional Services organization based in United States,
with around 2600 employees and annual revenues of $600.0 million.
Precisely operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Precisely has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Cisco Systems.
Precisely recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Precisely’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Precisely’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Precisely technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.