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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Premier Inn Tech Stack and Enterprise Applications

Premier Inn ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shiji Group Legacy Shiji Horizon Distribution Distribution ERP ERP Services and Operations n/a 2022 2022
In 2022 Premier Inn implemented Shiji Horizon Distribution, a Distribution ERP application, beginning a strategic partnership with Shiji Group that formalized in June 2022 with the first connection via Shiji Distribution Solutions. The implementation positioned Premier Inn as one of the most active suppliers in the international Shiji Distribution Solutions portfolio, with 18 channel connections established and Content Hub adopted as the source of truth for visual and descriptive content covering over 900 properties. The deployment of Shiji Horizon Distribution emphasized channel management and content syndication capabilities, leveraging Shiji Distribution Solutions to orchestrate inventory and rate distribution across multiple channel interfaces. Content Hub was embedded to centralize asset management and property descriptions, while distribution workflows included cache handling and search optimization controls aligned to improve booking discovery. Integrations explicitly implemented included the 18 external channel connections through Shiji Distribution Solutions and the Content Hub feed serving property content for distribution. The program also supported an incoming Central Reservation System adoption, with Shiji providing daily monitoring, detailed reporting, and rapid escalation to maintain distribution continuity during the reservation platform transition. Operational coverage spanned Premier Inn properties across the United Kingdom, reflecting connectivity across the brands multi-site estate. Governance and operational support were delivered through collaborative monitoring and incident escalation, with Shiji analysts and Premier Inn teams investigating cache accuracy as a lever to raise Search Success Rate. That focus on cache and search behavior contributed to a smoother transition to the new reservation platform and is reported to have significantly increased search success rates and overall bookings, reinforcing distribution and reservations workflows as primary business functions impacted by the Shiji Horizon Distribution rollout.
Guest Management ERP Services and Operations 2016 2016
Premier Inn Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Premier Inn Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2017 2017
Premier Inn CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2015 2015
Customer Experience CRM 2016 2016
Customer Experience CRM 2021 2021
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2023 2023
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2020 2020
Tag Management CRM 2015 2015
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
Premier Inn ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Premier Inn IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Premier Inn CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Web Gateways (SWG) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at Premier Inn

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Premier Inn Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Premier Inn IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Premier Inn digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Premier Inn Technographics
Premier Inn is a Leisure and Hospitality organization based in United Kingdom, with around 12000 employees and annual revenues of $3.59 billion.
Premier Inn operates a diverse technology stack with applications such as Shiji Horizon Distribution, Slack Connect and Adobe Experience Manager, covering areas like Distribution ERP, Collaboration and Digital Asset Management.
Premier Inn has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Shiji Group, Salesforce and Adobe Systems.
Premier Inn recently adopted applications including Adobe Audience Manager in 2023, Adobe Launch in 2023 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Premier Inn’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Premier Inn’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Premier Inn technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.