PwC
7 More London Riverside,
London, SE1 2RT,
United Kingdom
London, SE1 2RT,
United Kingdom
44 20 7583-5000
Professional Services
PwC Technographics
PwC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PwC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370000 PwC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
PwC has purchased the following applications: SAP Concur Invoice for AP Automation in 2015, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2015, Zoom.Ai for Generative AI Platforms in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PwC is running and its propensity to invest more and deepen its relationship with SAP , Rossum.ai , Rydoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PwC revenues, which have grown to $55.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PwC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PwC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, PwC implemented SAP Concur Invoice as part of a targeted AP Automation deployment to consolidate invoice and expense handling for administrative teams supporting Partners, BRS Deals, Strategy&, UK Tax and UK Consulting Departments. The rollout is documented in the administrative scope where personal assistants undertook extensive diary management, global travel arrangements, and maintained office systems including invoice and expense management in Concur. This establishes a clear relationship between PwC, SAP Concur Invoice, AP Automation and accounts payable and administrative expense functions.
SAP Concur Invoice was configured to provide invoice capture, electronic routing and approval workflows, and integrated expense reporting capabilities consistent with AP Automation best practices. Configuration emphasis was on partner level approval chains and centralized invoice processing, aligning invoice handling with administrative support tasks such as travel booking and expense submission. The deployment used the application name SAP Concur Invoice throughout operational documentation and day to day processing.
Operational coverage focused on administrative and finance adjacent functions, including PAs to Partners and administrative staff across consulting and tax practices, with Concur used for maintaining invoices and expense records. Governance centered on embedding approval workflows and centralized invoice oversight into existing administrative processes, and on ensuring that invoice and expense management workflows matched partner and departmental signoff requirements.
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AP Automation | ERP Financial Management |
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2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, PwC deployed Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System to power candidate-facing job search and application flows on its United Kingdom career portal. The Infinite BrassRing Applicant Tracking System was embedded into PwC's UK recruitment site, presenting job listings, job details pages, and the candidate application workflow via the BrassRing job details and search UI.
The implementation encompassed standard Applicant Tracking System modules consistent with the category, including job requisition and posting, candidate application intake, resume parsing and candidate record management, configurable interview and assessment workflows, and offer management. Configurations emphasized career site search integration, application state management, and recruiter-facing candidate pipelines to support talent acquisition operations.
Architecturally the solution operated as a web hosted career site integration, routing applicant traffic from PwC's UK website to BrassRing managed pages and maintaining candidate data and workflow state inside Infinite BrassRing. Operational scope focused on PwC United Kingdom recruiting and talent acquisition teams, centralizing candidate intake and standardizing hiring workflows across lines of service and business functions.
Governance centered on HR and talent acquisition process controls, including requisition approval workflow configuration, recruiter and hiring manager permissioning, and career site content management driven by BrassRing configuration settings. The deployment standardized recruiting workflows and provided a single system of record for applicant tracking through the Infinite BrassRing Applicant Tracking System.
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Benefits Administration | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2014 | 2014 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Experience, Employee Engagement | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Skills Intelligence | HCM |
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2021 | 2021 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom.Ai | Legacy | Zoom.Ai | Generative AI Platforms | AI Development | n/a | 2016 | 2016 |
In 2016 PwC implemented Zoom.Ai as a Generative AI Platforms initiative to introduce generative conversational capabilities into its communications environment. PwC implemented Zoom.Ai to establish mobile-first, real-time measurement capable channels for employee and client communications.
The deployment configured Zoom.Ai as a chatbot and conversational automation layer with emphasis on mobile delivery and instrumentation for real-time measurement. Functional focus areas included conversational interfaces, mobile channel provisioning, and analytics instrumentation consistent with Generative AI Platforms capabilities.
PwC ran technology trials of Google Plus and the Zoom.ai chatbot to validate mobile and measurement use cases and to iterate channel designs. The work directly impacted communications and collaboration business functions and was operated as a trial driven rollout with governance focused on iterative validation and channel measurement.
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer Vision | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2019 | 2019 |
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Document Management, Digital Signing | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2008 | 2008 |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2015 | 2016 |
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CTRM | TRM |
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2020 | 2020 |
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ETRM | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2012 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at PwC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PwC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PwC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PwC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PwC Technographics
PwC is a Professional Services organization based in United Kingdom,
with around 370000 employees and annual revenues of $55.40 billion.
PwC operates a diverse technology stack with applications such as
SAP Concur Invoice, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Zoom.Ai,
covering areas like AP Automation, Applicant Tracking System and Generative AI Platforms.
PwC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infinite Computer Solutions and Zoom.Ai.
PwC recently adopted applications including
SAP S/4HANA Cloud in 2025, SendPulse Free CRM in 2025 and RISE with SAP in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PwC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PwC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PwC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.