Priceline
Priceline Technographics
Priceline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Priceline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Priceline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Priceline has purchased the following applications: Epicor ERP for ERP Financial in 2002, ClockOn Employee Self-Service (ESS) for Employee Self Service in 2022, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Priceline is running and its propensity to invest more and deepen its relationship with Epicor , ClockOn , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Priceline revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Priceline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Priceline Tech Stack and Enterprise Applications
Priceline ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2002 | 2003 |
In 2002, Priceline implemented Epicor ERP as its ERP Financial system for its Australian retail operations. The Epicor ERP deployment was positioned to centralize core financial processing and to support procurement, inventory valuation, accounts payable, accounts receivable, and general ledger workflows for the finance and operations functions.
Configuration work included standard ERP Financial module setup and application-specific program development, with teams that developed, maintained, and unit-tested programs in the Prophet environment. Production support responsibilities extended across Prophet, Exceed, and Epicor systems, indicating operational integration and a combined support footprint for the suite of applications.
Operational governance emphasized rigorous unit testing and continuous production support, with out-of-hours and weekend rosters providing 24 by 7 coverage for incident response and patching. The implementation narrative shows Epicor ERP operating alongside Prophet and Exceed to support Priceline business functions, while change control and testing were enforced through the Prophet-based development and QA practices.
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Priceline HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClockOn | Legacy | ClockOn Employee Self-Service (ESS) | Employee Self Service | HCM | n/a | 2022 | 2022 |
In 2022 Priceline implemented ClockOn Employee Self-Service (ESS) and is listed among ClockOn customers on the vendor website. ClockOn's product pages and Priceline's logo placement on the ClockOn site support an inference that Priceline uses ClockOn for retail pharmacy rostering, time and attendance, and payroll functions.
ClockOn Employee Self-Service aligns with Employee Self Service capabilities, including roster management, time and attendance capture, mobile payslip delivery, and shift information for frontline staff. Functional modules inferred from vendor context include rostering, clocking and attendance processing, payroll integration points, and employee mobile self service for pay and shift visibility. The configuration centralizes staff scheduling and provides store managers with roster and attendance workflows matched to retail pharmacy operations.
The scope of use is Priceline Pharmacy retail operations in Australia, affecting payroll, HR and store operations by providing employees mobile access to payslips and shift information and reducing payroll administration. Governance adjustments implied by the vendor context include centralizing employee access and standardizing rostering and time capture workflows through ClockOn Employee Self-Service. The ESS inference is based on public ClockOn material and customer logo placement rather than a dedicated Priceline case study.
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2015 |
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Time and Attendance | HCM |
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2012 | 2013 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Priceline Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Priceline implemented Microsoft 365 as its Collaboration platform across its Australian operations. The Microsoft 365 implementation is referenced in Priceline's website source, indicating corporate adoption and tenant-level provisioning for the organization of roughly 900 employees.
The deployment centered on Microsoft 365 core capabilities including Exchange Online email, SharePoint Online document management, Microsoft Teams real-time collaboration, and OneDrive file synchronization alongside Office desktop and web applications. Configuration work focused on mailbox provisioning, SharePoint site collections and document libraries, Teams topology for channels and meetings, and OneDrive synchronization policies.
Operational coverage extended across corporate functions including marketing, customer service, and IT, supporting day-to-day collaboration workflows, knowledge management, and internal communications. The application Microsoft 365 within the Collaboration category was used to standardize communication channels and document lifecycle practices across the organization.
Governance and administration emphasized tenant administration, identity and access controls, conditional access and data governance controls, and retention policy configuration to align with corporate compliance requirements. Staged user onboarding and administrative role separation were applied to manage permissions and change control during rollout.
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Priceline Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Priceline eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Priceline CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Priceline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Priceline CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Priceline
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Business Partner Priceline Pharmacy | Manager | IT | |
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Head of Finance and Commercial | Director | Finance | |
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People Engagement Manager - Priceline | Manager | HR | |
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General Manager - Customer Operations (PRICELINE PHARMACY) | Manager | Customer Service | |
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Apps Being Evaluated by Priceline Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Priceline IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Priceline digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Priceline Technographics
Priceline is a Retail organization based in Australia,
with around 900 employees and annual revenues of $100.0 million.
Priceline operates a diverse technology stack with applications such as
Epicor ERP, ClockOn Employee Self-Service (ESS) and Microsoft 365,
covering areas like ERP Financial, Employee Self Service and Collaboration.
Priceline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, ClockOn and Microsoft.
Priceline recently adopted applications including
ClockOn Employee Self-Service (ESS) in 2022, DocuSign eSignature in 2022 and Magnite (ex Rubicon Project) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Priceline’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Priceline’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Priceline technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.