Primerica
1 Primerica Parkway,
Duluth, 30099, GA,
United States
Duluth, 30099, GA,
United States
1 770-381-1000
Insurance
Primerica Technographics
Primerica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Primerica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2289 Primerica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Primerica has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Sterling Background Check for BackGround Screening in 2019, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Primerica is running and its propensity to invest more and deepen its relationship with SAP , Sterling Talent Solutions , Orange Tree Employment Screening or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Primerica revenues, which have grown to $3.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Primerica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Primerica Tech Stack and Enterprise Applications
Primerica ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, Primerica implemented SAP Concur Expense as its Expense Management platform to centralize corporate expense reporting and card administration. The deployment positioned SAP Concur Expense as the system of record for employee expense submissions, policy enforcement, and audit control across travel and purchasing card programs.
Concur system administration responsibilities were structured around core configuration areas, including Audit Rules, Company Info, List Management, and Workflows, with explicit ownership of Travel Policy, User and Permission Administration. Administration extended to Tools Administration covering Company Card management and Import and Extract Monitoring, indicating sustained operational control over transaction intake and automated validation rules. These capabilities align with standard Expense Management functional modules such as expense report processing, policy validation, and automated audit workflows.
Operational coverage included corporate credit card administration for Individual cardholders, Corporate Travel cardholders, and Purchasing Card accounts, affecting finance, travel, and procurement workflows. Integrations were managed at the interface level, operating company card feeds and import export interfaces to maintain transaction flows and reconcilements, while governance emphasized centralized permissioning, audit rule enforcement, and workflow orchestration within SAP Concur Expense.
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Primerica HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, Primerica implemented Sterling Background Check to formalize candidate screening within its recruiting workflow. Sterling Background Check was deployed as part of Primerica's BackGround Screening capability to support recruiter-led hiring and I-9 verification processes.
The implementation emphasized standard BackGround Screening functional modules, including candidate submission and ordering, automated status tracking, result receipt and adjudication workflows. Configuration work focused on aligning candidate intake from recruiters, enabling recruiting coordinators to submit profiles for verification, and providing transparent status updates to hiring teams.
Sterling Background Check was integrated into an existing recruiting stack that includes Workday ATS for application review and disposition, Orange Tree as an alternate background check channel, and Quest Diagnostics for drug screening orders. Candidate profiles were routed from Workday ATS into Sterling Background Check for screening and into I-9 verification workflows, creating a connected end-to-end candidate verification path used by recruiters and recruiting coordinators.
Operational ownership stayed within recruiting and HR functions, with recruiting coordinators coordinating interview scheduling, travel logistics, and screening submissions, while partnering with hiring managers and senior leadership on candidate decisions. Governance centered on embedding screening steps into recruiting workflows and centralizing screening submission through Sterling Background Check, aligning process controls with recruiter and HR responsibilities.
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BackGround Screening | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2012 | 2018 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2010 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Primerica Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014 Primerica implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize enterprise reporting and analytics. The deployment targeted Analytics and BI workloads across transactional and analytical reporting and was scoped to support reporting for the U.S., Canada, and Latin America markets. Business requirements were collected through multiple approaches and iterative JRD sessions with business users to drive ETL application enhancements and report specifications. Workstreams included ETL, analytical modeling, reporting automation and dashboarding across finance and transaction reporting functions.
Microsoft BI components were configured with SSIS for ETL enhancements, SSAS for multidimensional modeling and SSRS for automated report distribution and reusable report libraries. The team designed data profiles for processing using PL/SQL queries and R to manage banking financial metadata related to an acquisition and to enforce data integrity through dataset comparisons and dataset schema checks. SSAS implementation included Key Performance Indicator Objects, Actions, Hierarchies and Attribute Relationships to enrich cube semantics and improve analytical query behavior. Reusable SQL Server Reporting Services artifacts were developed to standardize report logic and enable scheduled distribution.
Analytical capability used R for exploratory data analysis, including descriptive statistics, outlier detection, assumptions testing, factor analysis and regression modeling for statistical forecasting, and applied K Means clustering to segment customers. Transaction Performance Reports were generated on a monthly and quarterly cadence using SQL Server alongside BI tooling such as Informatica and Tableau to consolidate transactional data from U.S., Canada and Latin America. Tableau was used to design charts and dashboards for non technical audiences and to translate SSAS outputs into executive facing visualizations. Data management activities included building automated reporting pipelines and maintaining dataset validation processes.
Operational governance emphasized iterative business engagement, with JRD sessions and a formal user acceptance testing regime to collect end user feedback and secure sign off from managers and cross functional teams. The implementation covered data management, analytics and business reporting functions and aligned SSIS ETL, SSAS analytical models and SSRS delivery for end to end reporting workflows. Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) was positioned as the central Analytics and BI platform for enterprise transactional and analytical reporting at Primerica in 2014.
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Primerica Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Primerica Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2024 |
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Primerica CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Primerica ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Primerica TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2019 | 2019 |
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Primerica PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Primerica CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Primerica
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP and Chief Human Resources Officer | CXO | HR | |
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SVP, Talent Acquisition, Talent Management & DEI | VP | HR | |
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Vice President, Human Resources | VP | HR | |
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Assistant Vice President, Payroll | VP | HR | |
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Digital Analytics Manager | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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VP of Information Technology | VP | IT | |
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Controller | Director | Finance | |
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Executive Vice President, Treasury, FP&A, and Tax | VP | Finance | |
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Vice President, Financial Reporting | VP | Finance | |
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Senior Vice President Finance | VP | Finance | |
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Vice President, Accounting Policy, External Reporting, & Stock Compensation | VP | HR | |
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Manager Accounts Payable and Purchasing | Manager | Procurement | |
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Recruiting Manager | Manager | HR | |
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Director Of Recruiting | Director | HR | |
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Assistant Vice President, Talent AcquisitionAssistant | VP | HR | |
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EVP and Chief Actuary | CXO | Risk | |
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VP, Actuary - Life Valuation | VP | Risk | |
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Vice President and Pricing Actuary | VP | Risk | |
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CIO | CXO | IT | |
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IT Manager | Manager | IT | |
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VP IT | VP | IT | |
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CTO | CXO | IT | |
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Solutions Architect (Data & AI) | Non Manager | IT | |
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Apps Being Evaluated by Primerica Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Primerica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Primerica digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Primerica Technographics
Primerica is a Insurance organization based in United States,
with around 2289 employees and annual revenues of $3.09 billion.
Primerica operates a diverse technology stack with applications such as
SAP Concur Expense, Sterling Background Check and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Expense Management, BackGround Screening and Analytics and BI.
Primerica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Sterling Talent Solutions and Microsoft.
Primerica recently adopted applications including
DocuSign eSignature in 2023, SS&C Blue Prism in 2022 and Amazon Redshift in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Primerica’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Primerica’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Primerica technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.