Princess Alexandra Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Princess Alexandra Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Princess Alexandra Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Princess Alexandra Hospital has purchased the following applications: Microsoft 365 for Collaboration in 2022, Google Tag Manager for Tag Management in 2022, Riverbed DEX for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Princess Alexandra Hospital is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Riverbed Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Princess Alexandra Hospital revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Princess Alexandra Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riverbed Technology | Legacy | Riverbed DEX | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Princess Alexandra Hospital Trust implemented Riverbed DEX as its Application Performance Management solution. The deployment used Riverbed Aternity DEX to instrument clinician endpoints and application transactions across the Trust's hospital sites.
The implementation focused on monitoring clinician devices and applications, combining endpoint performance telemetry, application response timing, and automated problem-resolution workflows. Riverbed DEX was configured to surface end-user experience metrics, trigger automated remediation routines, and provide SLA-oriented alerting to the service-desk. Configuration emphasized persistent monitoring of clinical desktops and core clinical applications to accelerate fault detection.
Operational coverage extended across multiple hospital sites in the United Kingdom, centering on clinical digital workflows and the IT service-desk function. The system delivered a unified Application Performance Management view for device health and application availability, enabling centralized incident detection and ticket prioritization. Deployment architecture consolidated telemetry into a central operations view to support cross-site visibility.
Governance and process changes accompanied the rollout, with the Trust adapting incident management procedures to incorporate automated resolution actions and real-time performance visibility into ticket triage. Operational handover prioritized service-desk adoption of Riverbed DEX telemetry and procedures for escalating device and application faults into clinical IT workflows.
The Trust reports a 99% reduction in SLA breaches for service-desk tickets and projects £2.5–3.0M in IT cost savings over five years from the deployment, outcomes attributed to improved clinician digital workflows and service-desk efficiency. Riverbed DEX is referenced as the Application Performance Management tool central to those operational improvements.
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|
|
|
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IT Service Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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