Wintelre, 5513 ND,
Netherlands
Prins Optiek Technographics
Prins Optiek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prins Optiek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Prins Optiek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prins Optiek has purchased the following applications: Smartsupp.com for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021, LogiVert CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prins Optiek is running and its propensity to invest more and deepen its relationship with Smartsupp.com , Microsoft , LogiVert or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prins Optiek revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prins Optiek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prins Optiek Tech Stack and Enterprise Applications
Prins Optiek AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Prins Optiek implemented Smartsupp.com, deploying a Chatbots and Conversational AI application directly on its public website to support on-site customer engagement. The Smartsupp.com installation is a client-side chat widget model consistent with Chatbots and Conversational AI deployments, providing live chat, automated messaging and visitor behavior tracking capabilities typical of the category.
Operationally the implementation appears single-admin and owner-managed given the company size, with chat configuration, canned responses and message routing controlled through the Smartsupp.com console. Functional coverage is limited to web customer support and on-site sales assistance, with governance concentrated in local operational procedures rather than a formal multi-user workflow or SI-managed program.
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Prins Optiek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Prins Optiek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LogiVert | Legacy | LogiVert CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Prins Optiek implemented LogiVert CRM to provide a web integrated customer management layer for its online storefront at oogzorg-producten.nl. Prins Optiek LogiVert CRM CRM deployment is oriented around capturing site inquiries and maintaining customer contact records for a one person retail operation based in the Netherlands.
The implementation centers on LogiVert CRM contact management and case tracking capabilities, configured to accept web form submissions directly from the company website and consolidate customer interaction history and order notes. Configuration is consistent with small business CRM patterns, emphasizing lightweight sales pipeline visibility, customer profile enrichment, and template based communications to support retail customer service and order follow up.
Operational ownership is centralized, with a single user responsible for day to day administration, data entry, and customer outreach, and the solution scoped to Netherlands retail operations. Governance and workflow design emphasize centralized record keeping and web led lead capture, aligning the LogiVert CRM application to core sales and customer service functions without additional enterprise integrations reported.
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Prins Optiek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Prins Optiek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prins Optiek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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