Priority Health
1231 East Beltline NE,
Grand Rapids, 49525, MI,
United States
Grand Rapids, 49525, MI,
United States
1 616-942-0954
Insurance
Priority Health Technographics
Priority Health Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Priority Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Priority Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Priority Health has purchased the following applications: Infor Lawson for ERP Financial in 2020, PeopleFluent Talent Acquisition for Recruiting in 2018, Cognizant TriZetto Facets for Core Admin Processing System in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Priority Health is running and its propensity to invest more and deepen its relationship with Infor , Peoplefluent , Cognizant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Priority Health revenues, which have grown to $5.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Priority Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Priority Health Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020 Priority Health implemented Infor Lawson as its core ERP Financial system to consolidate and standardize finance and payment workflows. The deployment positioned Infor Lawson to support Accounts Payable, payment processing and cash management functions across the organization.
Implementation scope centered on vendor invoice processing and payment execution, with staff level evidence showing Finance Support Associate and Provider Reimbursement Analyst roles performing invoice data entry into Lawson. Functional capabilities implemented include accounts payable invoice capture and batch validation, outbound check printing for vendor payments, and bank transaction processing for ACH and EFT file transmissions using Infor Lawson.
Operational coverage included Finance and Provider Reimbursement teams executing day to day accounting activities inside Infor Lawson, with explicit process steps such as invoice batch validation prior to check processing and preparation of ACH/EFT files for bank transmission. Configuration emphasis was on transaction processing controls and payment workflow orchestration consistent with ERP Financial application patterns.
Governance and workflow adjustments were reflected in role level responsibilities recorded during the implementation, where routine tasks such as vendor invoice validation, check printing, and bank transaction handling were embedded into system driven procedures in Infor Lawson. The implementation narrative ties Priority Health Infor Lawson ERP Financial to core Accounts Payable and payment operations without additional named integrations disclosed.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peoplefluent | Legacy | PeopleFluent Talent Acquisition | Recruiting | HCM | n/a | 2018 | 2018 |
In 2018 Priority Health implemented PeopleFluent Talent Acquisition on its website to support Recruiting and core talent acquisition workflows. Priority Health is a United States based insurer with roughly 1600 employees, and PeopleFluent Talent Acquisition is positioned as the public facing career site and applicant intake platform for the organization.
The implementation centers on PeopleFluent Talent Acquisition modules common to Recruiting deployments, including web embedded career site functionality, applicant tracking, requisition and job posting orchestration, candidate portal experiences, and offer routing and approval workflows. Configuration appears focused on candidate capture from the corporate careers pages, routing applications to hiring managers, and standardizing requisition workflows across business functions.
Operationally PeopleFluent Talent Acquisition is embedded in Priority Healths corporate careers presence, serving recruiting teams and hiring managers across product, clinical, and corporate functions. Governance is organized around role based access and configured approval chains to manage requisitions and candidate progression, with workflow automation applied to application routing and compliance recordkeeping. PeopleFluent Talent Acquisition supplies the Recruiting function at Priority Health as the primary system for job postings, candidate management, and hiring process orchestration.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Priority Health implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment targeted group membership administration and renewal workflows serving frontline staff and the Group Administration team.
Priority Health configured Cognizant TriZetto Facets to surface member and group record fields that an OnBase e-form queries by group number, enabling automatic population of renewal forms and reducing manual data entry. Native business processing tools were used to route forms through staff queues, surface task notifications, and capture a Commission ID from Facets as part of the automated workflow. The configuration ensured that updates captured on the e-form are written back to both systems prior to final submission to Group Administration.
The integration architecture centers on a bidirectional data flow between OnBase e-forms and Cognizant TriZetto Facets, with OnBase invoking Facets records to prefill forms and receiving updated member and commission data after staff processing. Operational coverage includes staff handling renewals, the Group Administration team that processes completed forms, and back office functions that consume commission identifiers for downstream processing. The implementation emphasizes system-to-system synchronization to eliminate duplicate entry and maintain record consistency across enrollment and group administration processes.
Governance and workflow changes formalized an e-form driven renewal path, with automated notifications and queue management replacing manual handoffs and email routing. The solution increases communication and collaboration among staff by automating notifications and ensures records in both Cognizant TriZetto Facets and OnBase are updated before the Group Administration team receives the completed form. The design explicitly reduces manual data entry to save time and reduce the risk of human error.
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Medical Care Management | ERP Services and Operations |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2006 | 2006 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Priority Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Priority Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Priority Health Technographics
Priority Health is a Insurance organization based in United States,
with around 1600 employees and annual revenues of $5.80 billion.
Priority Health operates a diverse technology stack with applications such as
Infor Lawson, PeopleFluent Talent Acquisition and Cognizant TriZetto Facets,
covering areas like ERP Financial, Recruiting and Core Admin Processing System.
Priority Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Peoplefluent and Cognizant.
Priority Health recently adopted applications including
HealthEdge GuidingCare in 2022, Hubspot Marketing Automation in 2021 and Infor Lawson in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Priority Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Priority Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Priority Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.