Coral Gables, 33134, FL,
United States
Professional Translation Services, Inc. Technographics
Professional Translation Services, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Professional Translation Services, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Professional Translation Services, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Professional Translation Services, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Zoho SalesIQ for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Professional Translation Services, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Professional Translation Services, Inc. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Professional Translation Services, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Professional Translation Services, Inc. Tech Stack and Enterprise Applications
Professional Translation Services, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Professional Translation Services, Inc. implemented Oracle NetSuite ERP as its ERP Financial platform, replacing Intuit Quickbooks Enterprise. The deployment centralized core finance functions for a 200 person, US-based professional services firm and positioned Oracle NetSuite ERP to run Accounts Receivable and Accounts Payable operations across the organization.
The implementation covered typical ERP Financial modules including accounts receivable, accounts payable, invoicing and billing, cash receipts and refund processing, and credit card payment handling. Accounts receivable configuration supported daily deposit preparation and cash receipt posting, unapplied payment review and exception follow up, generation of consolidated invoices for high-volume clients, and creation of account statements with aging at 30, 60, and 90 plus days, unapplied payment tracking, and duplicate invoicing flags as specified by management and clients. Accounts payable workflows included vendor invoice intake, verification, posting, and expense reporting for in-house vendors.
Operational integrations and touch points were explicit where noted, with vendor invoice intake occurring through the Freshdesk platform and invoices posted directly into NetSuite. Finance staff received training on invoice processing and navigation for multiple ERP and eProcurement interfaces such as Ariba Network, Coupa, Paymode-X, Taulia, CounselGO, and NetSuite, enabling interactions with payment networks and client procurement systems. The rollout supported billing and bill processing for named corporate accounts including MasterCard, Visa, Citigroup, Ernst Young, ADP, SunTrust now Truist, and Advent Health.
Governance and operating model adjustments emphasized process documentation, training of incoming agents on vendor invoice processing, and reporting for controllers and client stakeholders. Outcome-level performance noted explicitly includes collection of over $750,000 in outstanding revenue from January to December of 2020, reflecting sustained AR activity under the Oracle NetSuite ERP deployment.
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Professional Translation Services, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Professional Translation Services, Inc. implemented Zoho SalesIQ on their website. Zoho SalesIQ is deployed as their Chatbots and Conversational AI layer for visitor engagement and on site customer interaction. The deployment centers on an embedded website chat widget configured for live agent routing and automated bot responses to capture and qualify inbound inquiries before human handoff. Operational scope is focused on public web pages and client facing teams including customer service and sales.
Functional modules implemented include live chat, automated conversational flows, proactive messaging triggered by visitor behavior, real time visitor monitoring, and chat transcript capture for operational review. Governance emphasizes defined routing and triage workflows so inquiries are funneled to the appropriate client facing group and transcripts are retained for quality assurance and training. Zoho SalesIQ is used to instrument conversational workflows on the site and to provide a single point of on site engagement for prospect qualification and customer support.
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Professional Translation Services, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Professional Translation Services, Inc. deployed Microsoft 365 as its Collaboration platform. The implementation positioned Microsoft 365 to support companywide email, document co authoring, and real time team communication for core business workflows.
Configuration followed a tenant based cloud SaaS model with centralized account and access management, standardized document libraries and co authoring workflows, shared mailbox patterns for project intake, and built in meeting and presence capabilities. Microsoft 365 was provisioned to align collaboration capabilities with translation project workflows and internal knowledge sharing.
Operational coverage extended across the company in the United States, targeting translators, project managers, sales and administrative teams. Governance focused on permission models, user provisioning and account lifecycle processes, data retention and document ownership rules, and staff onboarding to the new Collaboration tooling. The company also signals Microsoft 365 usage on its public website, indicating an integrated workplace collaboration posture.
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Collaboration | Collaboration |
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2018 | 2018 |
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Professional Translation Services, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Professional Translation Services, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Professional Translation Services, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Professional Translation Services, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Professional Translation Services, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Professional Translation Services, Inc.
Apps Being Evaluated by Professional Translation Services, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||