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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Professional Translation Services, Inc. Tech Stack and Enterprise Applications

Professional Translation Services, Inc. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Intuit Quickbooks Enterprise Oracle NetSuite ERP ERP Financial ERP n/a 2013 2013
In 2013, Professional Translation Services, Inc. implemented Oracle NetSuite ERP as its ERP Financial platform, replacing Intuit Quickbooks Enterprise. The deployment centralized core finance functions for a 200 person, US-based professional services firm and positioned Oracle NetSuite ERP to run Accounts Receivable and Accounts Payable operations across the organization. The implementation covered typical ERP Financial modules including accounts receivable, accounts payable, invoicing and billing, cash receipts and refund processing, and credit card payment handling. Accounts receivable configuration supported daily deposit preparation and cash receipt posting, unapplied payment review and exception follow up, generation of consolidated invoices for high-volume clients, and creation of account statements with aging at 30, 60, and 90 plus days, unapplied payment tracking, and duplicate invoicing flags as specified by management and clients. Accounts payable workflows included vendor invoice intake, verification, posting, and expense reporting for in-house vendors. Operational integrations and touch points were explicit where noted, with vendor invoice intake occurring through the Freshdesk platform and invoices posted directly into NetSuite. Finance staff received training on invoice processing and navigation for multiple ERP and eProcurement interfaces such as Ariba Network, Coupa, Paymode-X, Taulia, CounselGO, and NetSuite, enabling interactions with payment networks and client procurement systems. The rollout supported billing and bill processing for named corporate accounts including MasterCard, Visa, Citigroup, Ernst Young, ADP, SunTrust now Truist, and Advent Health. Governance and operating model adjustments emphasized process documentation, training of incoming agents on vendor invoice processing, and reporting for controllers and client stakeholders. Outcome-level performance noted explicitly includes collection of over $750,000 in outstanding revenue from January to December of 2020, reflecting sustained AR activity under the Oracle NetSuite ERP deployment.
Professional Translation Services, Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Professional Translation Services, Inc. implemented Zoho SalesIQ on their website. Zoho SalesIQ is deployed as their Chatbots and Conversational AI layer for visitor engagement and on site customer interaction. The deployment centers on an embedded website chat widget configured for live agent routing and automated bot responses to capture and qualify inbound inquiries before human handoff. Operational scope is focused on public web pages and client facing teams including customer service and sales. Functional modules implemented include live chat, automated conversational flows, proactive messaging triggered by visitor behavior, real time visitor monitoring, and chat transcript capture for operational review. Governance emphasizes defined routing and triage workflows so inquiries are funneled to the appropriate client facing group and transcripts are retained for quality assurance and training. Zoho SalesIQ is used to instrument conversational workflows on the site and to provide a single point of on site engagement for prospect qualification and customer support.
Professional Translation Services, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Professional Translation Services, Inc. deployed Microsoft 365 as its Collaboration platform. The implementation positioned Microsoft 365 to support companywide email, document co authoring, and real time team communication for core business workflows. Configuration followed a tenant based cloud SaaS model with centralized account and access management, standardized document libraries and co authoring workflows, shared mailbox patterns for project intake, and built in meeting and presence capabilities. Microsoft 365 was provisioned to align collaboration capabilities with translation project workflows and internal knowledge sharing. Operational coverage extended across the company in the United States, targeting translators, project managers, sales and administrative teams. Governance focused on permission models, user provisioning and account lifecycle processes, data retention and document ownership rules, and staff onboarding to the new Collaboration tooling. The company also signals Microsoft 365 usage on its public website, indicating an integrated workplace collaboration posture.
Collaboration Collaboration 2018 2018
Professional Translation Services, Inc. eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
Professional Translation Services, Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Professional Translation Services, Inc. PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2021 2021
Professional Translation Services, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Professional Translation Services, Inc. CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Professional Translation Services, Inc.

First Name Last Name Title Function Department Email Phone
President CXO Finance
Account Director Director Sales
Operations Manager Manager Finance
Vice President of Technology VP IT
Accounting Specialist Jr. Manager Finance

Apps Being Evaluated by Professional Translation Services, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Professional Translation Services, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Professional Translation Services, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Professional Translation Services, Inc. Technographics
Professional Translation Services, Inc. is a Professional Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.
Professional Translation Services, Inc. operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoho SalesIQ and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Professional Translation Services, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoho Corp. and Microsoft.
Professional Translation Services, Inc. recently adopted applications including Adobe Audience Manager in 2021, Mixpanel in 2021 and Amazon SES in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Professional Translation Services, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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