Professional Travel
25000 Great Northern Corporate Center, Suite 170,
Cleveland, 44070, OH,
United States
Cleveland, 44070, OH,
United States
1 440-734-8800
Healthcare
Professional Travel Technographics
Professional Travel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Professional Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Professional Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Professional Travel has purchased the following applications: SAP Concur Expense for Expense Management in 2006, Salesforce Pardot for Marketing Automation in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Professional Travel is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , ActiveCampaign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Professional Travel revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Professional Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Professional Travel Tech Stack and Enterprise Applications
Professional Travel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2006 | 2006 |
In 2006, Professional Travel, a 200 employee company in the healthcare industry, implemented SAP Concur Expense as its Expense Management solution. The deployment was executed to centralize expense capture and travel-related reconciliation across corporate travel, customer service, and finance functions. The project established a single Expense Management record for booking and agency-processed travel activity.
SAP Concur Expense was configured to support core expense reporting, multi level approval workflows, and automated policy enforcement consistent with company travel rules. The implementation included receipt capture, expense item coding, and rule based validations to reduce manual reconciliation, along with automated routing and exception handling within SAP Concur Expense. These configurations aligned expense processing with established approval chains and compliance controls.
Integrations were implemented with online booking tools Res X, Get there, Rearden, and Cliqbook/Concur websites, and the solution leveraged GDS, queues and scripts to surface booking data into expense records. Those integrations linked travel desk and customer service booking workflows to finance reconciliation, enabling itinerary and fare metadata to flow into SAP Concur Expense for matching against expense claims. Data flows emphasized matching booking detail to expense items and preserving booking context for audit and review.
Operational coverage focused on the travel desk, customer service agents, and finance, with configuration tailored to agent queue workflows and scripted exception handling. Governance introduced standardized approval rules and queue processing procedures to govern travel expense intake and adjudication within SAP Concur Expense.
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Professional Travel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Professional Travel deployed Salesforce Pardot as its Marketing Automation solution. Professional Travel is a United States based healthcare travel company with roughly 200 employees, and the implementation focused on embedding Salesforce Pardot on public site pages to capture prospect activity and campaign responses.
Salesforce Pardot was configured for standard Marketing Automation capabilities including website form capture, landing pages, email nurture sequences, audience segmentation, progressive profiling, automation rules, and lead scoring. The deployment emphasized campaign orchestration and behavioral tracking, using Salesforce Pardot tracking code on marketing pages to record engagement and feed automated workflows.
Operational responsibility for Salesforce Pardot sits with marketing and demand generation functions, with the system instrumented on the company website to centralize inbound lead staging and campaign execution. Implementation details included configuring suppression and segmentation logic for targeted communications, defining automation rules for lead progression, and setting up reporting views for marketing campaign performance.
Governance focused on campaign approval workflows, naming conventions, and role based access for marketing users, supported by documentation and internal training to standardize campaign builds and data hygiene practices. The rollout narrative centers on site level activation of Salesforce Pardot, functional alignment of marketing processes, and ongoing operational ownership by the marketing organization.
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2013 | 2013 |
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Professional Travel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017, Professional Travel implemented Intuit Mailchimp Mandrill as its Transactional Email engine on the company website. The rollout centralized website-driven transactional message flows for bookings, account notifications, and billing communications, using Intuit Mailchimp Mandrill to manage and send system triggered messages.
The implementation leverages Intuit Mailchimp Mandrill standard capabilities such as the SMTP API, a template engine for HTML transactional templates, and event webhooks to capture delivery, bounce, and open events for operational monitoring. Operational ownership is concentrated around customer service, reservations operations, and billing teams, with centralized template management and configured approval controls to standardize message content and compliance across those functions.
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Professional Travel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Professional Travel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Professional Travel
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Travel Consultant | Manager | Finance | |
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President and CEO | CXO | Finance | |
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Corporate Travel Consultant | Manager | Finance | |
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CFO | CXO | Finance | |
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Senior Vice President Technology Solutions | VP | IT | |
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Director of Leisure Travel Operations | Director | Finance | |
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Director of Accounting | Director | Finance | |
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Corporate Travel Consultant | Manager | Finance | |
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Senior VIP Corporate Travel Consultant | Non Manager | Operations | |
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Leisure Travel Consultant | Manager | Finance | |
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Director of International Reservation and Services | Director | Finance | |
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Apps Being Evaluated by Professional Travel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Professional Travel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Professional Travel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Professional Travel Technographics
Professional Travel is a Healthcare organization based in United States,
with around 200 employees and annual revenues of $33.0 million.
Professional Travel operates a diverse technology stack with applications such as
SAP Concur Expense, Salesforce Pardot and Intuit Mailchimp Mandrill,
covering areas like Expense Management, Marketing Automation and Transactional Email.
Professional Travel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Salesforce and Intuit.
Professional Travel recently adopted applications including
Google Cloud Platform (GCP) in 2021, Amazon CloudFront in 2020 and ActiveCampaign in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Professional Travel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Professional Travel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Professional Travel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.