Cambridge, 2139, MA,
United States
ProfitBricks Technographics
ProfitBricks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ProfitBricks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 ProfitBricks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ProfitBricks has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ProfitBricks is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Google , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ProfitBricks revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ProfitBricks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ProfitBricks Tech Stack and Enterprise Applications
ProfitBricks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, ProfitBricks implemented LogMeIn BoldChat on its website. LogMeIn BoldChat, a Chatbots and Conversational AI solution, was embedded as a web-based customer engagement channel to capture visitor inquiries and initiate agent interactions. The deployment included a web-embedded chat widget paired with a cloud-hosted agent console to manage concurrent conversations and preserve chat transcripts.
Configuration and operationalization emphasized Chatbots and Conversational AI capabilities common to the category, including live chat routing, canned responses, proactive chat invitations, and session transcript capture to support professional services inquiry workflows. Operational scope covered customer support and pre-sales functions, with governance focused on chat routing rules, escalation procedures, and standardized response templates for agent use. The implementation was executed on the ProfitBricks website as the primary touchpoint for real-time customer engagement.
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ProfitBricks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, ProfitBricks implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment was provisioned for the full organization of approximately 100 employees at the professional services firm, establishing a unified collaboration baseline across the corporate domain. The implementation anchored corporate email, calendaring, and shared document workflows as core communication infrastructure.
Google Workspace (Formerly Google G-Suite) was configured to leverage core modules including Gmail for domain email, Google Calendar for scheduling, Google Drive and shared drives for centralized document storage, Google Docs for collaborative editing, and Google Meet for real time conferencing. Administrative controls were managed through the Google Admin console to enable centralized user provisioning, group management, basic mobile device management, and domain level security and access policies. Standard Collaboration capabilities such as real time co editing, permissioned file sharing, and group email routing were applied to support client delivery and internal operations.
Operational coverage targeted knowledge workers across sales, professional services, engineering, and corporate support functions in the United States, with the platform also used in public facing contexts on the company website. Governance emphasized centralized administration, role based admin delegation, and domain policy enforcement to control accounts and access. The deployment standardized collaboration workflows across business functions and served as the primary collaboration layer for ProfitBricks.
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ProfitBricks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023 ProfitBricks deployed Zoominfo Platform as an Account Based Marketing solution on their website. The Zoominfo Platform is configured to support account selection and engagement workflows, leveraging firmographic enrichment and intent signals commonly used in Account Based Marketing to surface target accounts and augment contact records.
Operational responsibility sits with marketing and sales functions, with website instrumentation feeding ABM lead capture and account prioritization processes across those teams. Governance centers on data quality, targeting rules, and campaign segmentation to align website-driven engagement with account-based outreach and sales follow-up.
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CRM | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ProfitBricks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ProfitBricks
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CEO - US | CXO | Finance | |
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COO - US | CXO | Finance | |
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Vice President of Sales | VP | Sales | |
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Apps Being Evaluated by ProfitBricks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||