Programmed Maintenance
Tower 2, Level 32/727 Collins St,
Docklands, 3008, VIC,
Australia
Docklands, 3008, VIC,
Australia
61 3 8646-6444
Professional Services
Programmed Maintenance Technographics
Programmed Maintenance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Programmed Maintenance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Programmed Maintenance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Programmed Maintenance has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, JobAdder ATS for Applicant Tracking System in 2016, IBM Maximo for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Programmed Maintenance is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Programmed Maintenance revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Programmed Maintenance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Programmed Maintenance Tech Stack and Enterprise Applications
Programmed Maintenance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Programmed Maintenance implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial system, migrating from Microsoft Dynamics NAV. Programmed Maintenance is an Australia headquartered professional services company with approximately 30,000 employees and AU$2.3 billion in revenue, and the 2020 implementation established a centralized financial backbone to support corporate finance and operational accounting functions.
The Microsoft Dynamics 365 for Finance and Operations deployment focused on core ERP Financial capabilities, with configuration work across general ledger, accounts payable, accounts receivable, cash and bank management, fixed assets, procurement, inventory valuation and project accounting. Configuration emphasized standard financial workflows and reporting models native to an ERP Financial platform, along with role-based security and ledger structures to support multi-entity accounting.
The program aligned the Dynamics 365 for Finance and Operations instance with adjacent Microsoft Dynamics 365 Customer Engagement functionality, reflecting concurrent FO and CE coverage in internal training roles, and positioned the solution as a cloud-hosted, centralized financial system for transactional posting and consolidated financial reporting. Integration topology prioritized handoffs between finance, procurement and project cost records to maintain transactional integrity across operational modules.
Governance and adoption were driven by an internal training team, with documented ERP Training Specialist activity beginning in January 2020 and an ERP Training Lead role active from March 2021 onward, delivering role-based training and process enablement for finance and project delivery teams. Operational rollout emphasized structured change management, training curriculums for end users, and stabilization of financial processes under the new Microsoft Dynamics 365 for Finance and Operations ERP Financial platform.
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Programmed Maintenance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Programmed Maintenance implemented JobAdder ATS as its Applicant Tracking System to consolidate Talent and Recruitment operations across its Australia organization. The deployment positioned JobAdder ATS as the primary recruiting platform for in-house recruiters and hiring managers, centralizing candidate intake and requisition handling within the enterprise recruitment function.
The implementation focused on standard Applicant Tracking System capabilities, including job requisition management, candidate sourcing and resume parsing, interview scheduling, offer management, configurable workflows, role-based access controls, and recruiting analytics and reporting. Configuration emphasized recruiter and hiring manager workflows, automated communication templates, candidate status tracking, and a searchable talent pool to support ongoing sourcing and redeployment of candidates.
Deployment and ongoing system management included NGA.net alongside JobAdder, with an explicit program for Talent and Recruitment system management, support and training covering both platforms. Operational coverage targeted recruitment teams and HR business partners, with the environment managed as a centralized recruitment service to support consistent hiring processes and candidate lifecycle administration.
Governance established administrator and recruiter roles, structured training and support programs, and documented operating procedures to standardize hiring workflows and tool use. The initiative included formal support and training activities, ensuring internal teams were trained on JobAdder ATS functionality and the combined NGA.net and JobAdder ecosystem for recruitment operations.
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Core HR | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Programmed Maintenance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Programmed Maintenance implemented IBM Maximo as its Enterprise Asset Management platform. The deployment included a pilot in partnership with RemSense to integrate virtualplant scanning into the IBM Maximo Application Suite, focused on critical water and power infrastructure on Rottnest Island, Western Australia, with Programmed operating across Australia and New Zealand.
The IBM Maximo implementation emphasized asset repository consolidation and maintenance planning workflows, with configuration to support inspection scheduling and real time operating data visibility. Virtualplant was configured to provide a human centric visual experience that surfaces contextualized asset data alongside Maximo records, enabling field technicians to locate assets in situ and access related maintenance and inspection histories.
Integration work connected virtualplant scanning outputs for the wastewater treatment facility, desalination plant, lighthouse, and power station into IBM Maximo Application Suite asset records and operational dashboards. The technical architecture centered on linking 3D scan and sensor derived operating data to Maximo asset identifiers, supporting operations, field services, and maintenance planning on site.
The program was executed as a joint pilot between Programmed and RemSense and was scheduled for completion in 2018. The stated objectives included rapidly locating and monitoring plant operating data in real time, improving maintenance and inspection planning, reducing travel to site, and increasing safety and operational performance, all within the Enterprise Asset Management scope managed by IBM Maximo.
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Programmed Maintenance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Programmed Maintenance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Programmed Maintenance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Programmed Maintenance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Programmed Maintenance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Programmed Maintenance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Programmed Maintenance
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Head of Human Resources & Corporate Services | Director | HR | |
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Executive General Manager - Human Resources | Manager | HR | |
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Group General Manager, People & Culture | Manager | HR | |
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Chief Executive Officer, Skilled Workforce | CXO | HR | |
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Chief Information Officer | CXO | IT | |
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National Recruitment Manager | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Payroll Manager | Manager | Finance | |
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General Manager Finance | Manager | Finance | |
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Finance Business Partner | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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General Manager Finance | Manager | Finance | |
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Head Of Technology | Director | IT | |
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National Finance Manager | Manager | Finance | |
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Head of Technology | Director | IT | |
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Senior Payroll Officer | Director | HR | |
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General Manager - HR Operations | Director | HR | |
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Senior People & Culture Partner | Director | HR | |
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Senior People and Culture Partner | Director | HR | |
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HR and Administration Manager | Manager | HR | |
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HR Data & Compliance Manager | Manager | HR | |
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Facility Asset Manager | Manager | Operations | |
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Asset Manager | Manager | Operations | |
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Maintenance Manager | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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Apps Being Evaluated by Programmed Maintenance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Programmed Maintenance IT executives and key decision makers. This section highlights Programmed Maintenance's latest recorded technology evaluations, including IBM Maximo Application Suite for Enterprise Asset Management on 2026-03-24, Stripe Payments for Payment Processing on 2026-03-12, and Atlassian JIRA for Project Portfolio Management on 2025-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Programmed Maintenance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-24 | Programmed Maintenance | Evaluated | IBM | IBM Maximo Application Suite | Enterprise Asset Management | ERP Services and Operations |
| 2026-03-12 | Programmed Maintenance | Evaluated | Stripe | Stripe Payments | Payment Processing | ERP |
| 2025-07-01 | Programmed Maintenance | Evaluated | Atlassian | Atlassian JIRA | Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD Programmed Maintenance Technographics
Programmed Maintenance is a Professional Services organization based in Australia,
with around 30000 employees and annual revenues of $2.30 billion.
Programmed Maintenance operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, JobAdder ATS and IBM Maximo,
covering areas like ERP Financial, Applicant Tracking System and Enterprise Asset Management.
Programmed Maintenance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, JobAdder and IBM.
Programmed Maintenance recently adopted applications including
HubSpot Ads in 2021, Hubspot Marketing Automation in 2021 and Microsoft Dynamics 365 for Finance and Operations in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Programmed Maintenance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Programmed Maintenance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Programmed Maintenance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.