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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Promesa USA Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
N41 Legacy N41 Apparel ERP Retail Management ERP Services and Operations n/a 2008 2008
In 2008, Promesa USA implemented N41 Apparel ERP as its core Retail Management platform. The implementation at the 30 employee United States specialty retailer focused on centralizing product data, sales channel content, and order orchestration to support a planned new online retail brand and website. N41 Apparel ERP was configured to deliver inventory management, order management, product information management, merchandising and pricing control, purchasing, and fulfillment orchestration. The deployment emphasized multi channel catalog management, merchandising workflows to optimize channel content, and automation of order to fulfillment processes consistent with Retail Management capabilities. The implementation tied ERP master data and catalog services to the company ecommerce storefront and to marketing workflows so merchandising and marketing teams could optimize content across channels. Operational responsibilities documented alongside the ERP included managing Google Ads, Facebook Ads, Pinterest Ads, Mailchimp, Fashion Go Ads, and LA Showroom Ads, plus social media supervision for Instagram, Facebook, and Pinterest. Business functions in scope included merchandising, ecommerce operations, marketing, customer service, and purchasing. Governance provisions included role based access to product and channel content, editorial approval workflows for channel publishing, and a phased operational rollout to align merchandising and marketing duties inherited from Modabasic, Inc. Training and configuration focused on enabling a single source of product truth and a repeatable content publishing process to support ongoing channel optimization.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Promesa USA implemented LiveChat on its customer-facing website. The deployment uses the LiveChat web chat widget, aligning with the Chatbots and Conversational AI category, to handle real-time customer messaging for the retail storefront. Operational scope is the Promesa USA website, supporting customer service and sales inquiry workflows for a 30-person retail organization in the United States. Configuration focused on embedding LiveChat's client-side script, configuring agent profiles, canned responses, and automated greetings common to Chatbots and Conversational AI implementations, enabling routing of inbound chats to retail staff. Governance centered on assigning chat ownership to front-line customer service or sales staff, and updating conversational templates as part of regular store operations. LiveChat is the primary conversational interface deployed on Promesa USA's site.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016, Promesa USA implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The small United States retail company with 30 employees uses Google Workspace to centralize corporate email, calendar scheduling and cloud document collaboration, and the public website references the use of Google Workspace as part of its online presence. The implementation leverages core Google Workspace modules including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets and Google Meet, with administration performed through the Google Workspace Admin console. Functional capabilities configured for the deployment include shared drives for team document management, real time collaborative editing, calendaring for cross functional scheduling and video conferencing to support remote coordination between store operations and back office functions. Operational governance is centered on tenant administration within the Google Workspace Admin console, covering user provisioning for the full employee base, group based access controls and domain management tied to the company website. The configuration positions Google Workspace as the primary Collaboration solution for communications, document lifecycle and scheduling across Promesa USA’s business functions.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Promesa USA

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Promesa USA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Promesa USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Promesa USA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Promesa USA Technographics
Promesa USA is a Retail organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Promesa USA operates a diverse technology stack with applications such as N41 Apparel ERP, LiveChat and Google Workspace (Formerly Google G-Suite), covering areas like Retail Management, Chatbots and Conversational AI and Collaboration.
Promesa USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as N41, LiveChat, Inc. and Google.
Promesa USA recently adopted applications including Amazon CloudFront in 2019, LiveChat in 2017 and Amazon EC2 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Promesa USA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Promesa USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Promesa USA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.