Los Angeles, 90021, CA,
United States
Promesa USA Technographics
Promesa USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Promesa USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Promesa USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Promesa USA has purchased the following applications: N41 Apparel ERP for Retail Management in 2008, LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Promesa USA is running and its propensity to invest more and deepen its relationship with N41 , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Promesa USA revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Promesa USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Promesa USA Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| N41 | Legacy | N41 Apparel ERP | Retail Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Promesa USA implemented N41 Apparel ERP as its core Retail Management platform. The implementation at the 30 employee United States specialty retailer focused on centralizing product data, sales channel content, and order orchestration to support a planned new online retail brand and website.
N41 Apparel ERP was configured to deliver inventory management, order management, product information management, merchandising and pricing control, purchasing, and fulfillment orchestration. The deployment emphasized multi channel catalog management, merchandising workflows to optimize channel content, and automation of order to fulfillment processes consistent with Retail Management capabilities.
The implementation tied ERP master data and catalog services to the company ecommerce storefront and to marketing workflows so merchandising and marketing teams could optimize content across channels. Operational responsibilities documented alongside the ERP included managing Google Ads, Facebook Ads, Pinterest Ads, Mailchimp, Fashion Go Ads, and LA Showroom Ads, plus social media supervision for Instagram, Facebook, and Pinterest. Business functions in scope included merchandising, ecommerce operations, marketing, customer service, and purchasing.
Governance provisions included role based access to product and channel content, editorial approval workflows for channel publishing, and a phased operational rollout to align merchandising and marketing duties inherited from Modabasic, Inc. Training and configuration focused on enabling a single source of product truth and a repeatable content publishing process to support ongoing channel optimization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Promesa USA implemented LiveChat on its customer-facing website. The deployment uses the LiveChat web chat widget, aligning with the Chatbots and Conversational AI category, to handle real-time customer messaging for the retail storefront. Operational scope is the Promesa USA website, supporting customer service and sales inquiry workflows for a 30-person retail organization in the United States.
Configuration focused on embedding LiveChat's client-side script, configuring agent profiles, canned responses, and automated greetings common to Chatbots and Conversational AI implementations, enabling routing of inbound chats to retail staff. Governance centered on assigning chat ownership to front-line customer service or sales staff, and updating conversational templates as part of regular store operations. LiveChat is the primary conversational interface deployed on Promesa USA's site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Promesa USA implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The small United States retail company with 30 employees uses Google Workspace to centralize corporate email, calendar scheduling and cloud document collaboration, and the public website references the use of Google Workspace as part of its online presence.
The implementation leverages core Google Workspace modules including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets and Google Meet, with administration performed through the Google Workspace Admin console. Functional capabilities configured for the deployment include shared drives for team document management, real time collaborative editing, calendaring for cross functional scheduling and video conferencing to support remote coordination between store operations and back office functions.
Operational governance is centered on tenant administration within the Google Workspace Admin console, covering user provisioning for the full employee base, group based access controls and domain management tied to the company website. The configuration positions Google Workspace as the primary Collaboration solution for communications, document lifecycle and scheduling across Promesa USA’s business functions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Promesa USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Promesa USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||