Moncton, E1E 4E1, NB,
Canada
PropertyGuys Technographics
PropertyGuys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PropertyGuys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 PropertyGuys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PropertyGuys has purchased the following applications: Zoho Bookings for Interview Scheduling in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Genesys Cloud CX for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PropertyGuys is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Alongside , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PropertyGuys revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PropertyGuys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PropertyGuys Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Bookings | Interview Scheduling | HCM | n/a | 2024 | 2024 |
In 2024 PropertyGuys implemented Zoho Bookings for Interview Scheduling. PropertyGuys embedded Zoho Bookings on its public website to allow prospects to self-schedule sales and support appointments for franchisees, replacing a callback-heavy intake process.
The implementation focused on configuring self-service appointment workflows and the Zoho Bookings web booking interface for discrete sales and support appointment types, enabling online time-slot selection and automated scheduling confirmations. The deployment consolidated initial lead engagement into an online booking flow that routes prospect appointments to franchisees and reduces manual coordination.
Operational coverage centers on PropertyGuys Canadian operations, with the solution supporting franchise-level sales and support functions and standardizing booking types and intake processes across the network. Governance emphasized process standardization for appointment intake and handoff to franchisees to ensure consistent follow-up procedures.
PropertyGuys reports increased appointment volume and faster follow-ups that the company attributes to higher lead conversion and revenue growth in its Canadian operations. Zoho Bookings delivered the Interview Scheduling capability that shifted front-office scheduling from callback coordination to online self-service.
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Recruiting | HCM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, PropertyGuys implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform, and the company’s website references the use of Google Workspace. The deployment is presented as a cloud native SaaS configuration using Google Workspace (Formerly Google G-Suite) services for core communications and productivity functions.
The implementation leverages standard Collaboration capabilities such as Gmail for domain email, Google Drive for document storage, Google Docs and Google Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings. Administration is managed through the Google Workspace Admin Console, which supports centralized user provisioning, group-based access control, and configurable security and sharing policies consistent with a hosted collaboration suite.
Operational coverage aligns with PropertyGuys’ organizational footprint of roughly 170 employees, with Google Workspace used across corporate communications, sales coordination, listings management workflows, and back office operations. The narrative on the website indicates the company relationship PropertyGuys Google Workspace (Formerly Google G-Suite) Collaboration supports business functions related to employee collaboration, client communication, and document lifecycle.
Governance is implemented through centralized domain management and policy enforcement via the Google Workspace admin controls, including user lifecycle management and role based access. The architecture is consistent with a single-tenant domain on Google Workspace, providing organization wide identity and content governance for collaboration and productivity activities.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, PropertyGuys deployed Genesys Cloud CX. PropertyGuys implemented Genesys Cloud CX in the Call Center category and uses the Genesys Customer Experience Platform on their website to route and manage customer engagements.
The deployment uses a cloud-native Genesys Cloud CX architecture configured for omnichannel routing and digital engagement, with configuration focused on web-originated sessions. Implementation work concentrated on contact handling workflows, agent queue configuration, skills-based routing logic, and operational reporting to support front-line customer service.
Genesys Cloud CX is integrated with PropertyGuys' public website to surface web chat and inbound digital interactions directly into agent desktops and queues. Operational coverage centers on customer service and sales support functions, with agent workflows and routing policies aligned to handle web-based inquiries through the platform.
Governance emphasized centralized queue management, standardized agent workflows, and tenant-level configuration controls within Genesys Cloud CX to enforce routing and engagement policies and to maintain consistency across web-initiated customer interactions.
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PropertyGuys
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PropertyGuys Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||