Prophix Software
3250 Bloor St. West East Tower, Suite 1200,
Toronto, M8X 2X9, ON,
Canada
Toronto, M8X 2X9, ON,
Canada
1 905-279-8711
Professional Services
Prophix Software Technographics
Prophix Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prophix Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Prophix Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Prophix Software has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Zoominfo Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prophix Software is running and its propensity to invest more and deepen its relationship with Drift , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prophix Software revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prophix Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prophix Software Tech Stack and Enterprise Applications
Prophix Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Prophix Software deployed Drift AI Chatbot on its public website, implementing a customer-facing solution in the Chatbots and Conversational AI category. The deployment positioned Drift AI Chatbot to serve real-time conversational engagement for marketing and demand generation across Prophix Software’s web estate.
The implementation emphasizes conversational engagement, automated lead capture, and initial qualification workflows, configured with multi-turn conversation flows and context-aware prompts. Drift AI Chatbot was set up to collect contact and intent signals through scripted playbooks, enabling consistent pre-sales interactions and routing criteria for follow-up.
Integration scope is limited to embedding the Drift AI Chatbot widget on the corporate website, with defined handoff points to route qualified conversations to sales or specialist teams. Operational ownership rests with marketing and growth functions, which manage message variants, playbook updates, and routing rules while using chat transcripts and session metadata to inform iterative adjustments.
Governance is organized around periodic playbook refinement and conversational analytics, using captured dialogues to tune responses and qualification thresholds. Drift AI Chatbot in the Chatbots and Conversational AI category provides Prophix Software with a structured web-based conversational layer to support marketing and sales engagement.
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Prophix Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Prophix Software deployed Cisco Webex Meetings from Cisco Systems as a public facing meeting layer embedded on their corporate website. Prophix Software uses Cisco Webex Meetings for Audio Video and Web Conferencing to provide external join links for client engagements and virtual delivery of professional services.
The implementation centers on cloud hosted Cisco Webex Meetings capabilities common to the Audio Video and Web Conferencing category, including browser based meeting joins, real time audio and video conferencing, screen sharing, recording and participant management and host controls. Cisco Webex Meetings is presented as an on demand and scheduled meeting surface on the website, aligning meeting access with client touchpoints and lead capture flows.
Operationally the deployment is scoped to client facing and service delivery workflows within Prophix Software, with the website serving as the primary attendee entry point. Governance appears to emphasize centralized management of public meeting links and web embedded join flows to support consistent external-facing collaboration and meeting administration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2024 | 2024 |
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Prophix Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021 Prophix Software deployed Zoominfo Platform on its website to enable Account Based Marketing capabilities for its GTM teams. The Zoominfo Platform is provisioned as a web property integration, positioned to surface account and contact intelligence directly from website interactions to marketing and sales functions.
The implementation emphasizes standard Account Based Marketing workflows, including firmographic enrichment, contact intelligence, intent signal capture, and audience orchestration tied to inbound web activity. Operational responsibility sits with marketing and marketing operations to qualify and prioritize accounts, align demand generation and sales outreach, and feed enriched account context into downstream commercial processes.
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Customer Engagement, Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Prophix Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Prophix Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Prophix Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Prophix Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Network Detection and Response (NDR) | CyberSecurity |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Prophix Software
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Customer Innovation Officer | CXO | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Director of Customer Success | Director | Customer Service | |
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Vice President, Customer Success | VP | Customer Service | |
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CTO | CXO | IT | |
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Quality Assurance Manager | Manager | IT | |
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SVP Software Engineering | VP | IT | |
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Director of Software Engineering | Director | IT | |
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Apps Being Evaluated by Prophix Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Prophix Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Prophix Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Prophix Software Technographics
Prophix Software is a Professional Services organization based in Canada,
with around 600 employees and annual revenues of $115.0 million.
Prophix Software operates a diverse technology stack with applications such as
Drift AI Chatbot, Cisco Webex Meetings and Zoominfo Platform,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Account Based Marketing.
Prophix Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Cisco Systems and Zoominfo.
Prophix Software recently adopted applications including
Hubilo Webinar+ in 2024, Microsoft 365 in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Prophix Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Prophix Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Prophix Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.