Protec Dental Laboratories
34 East 2nd Avenue,
Vancouver, V5T1B1, BC,
Canada
Vancouver, V5T1B1, BC,
Canada
1 800-663-5488
Life Sciences
Protec Dental Laboratories Technographics
Protec Dental Laboratories Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Protec Dental Laboratories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Protec Dental Laboratories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Protec Dental Laboratories has purchased the following applications: Breezy HR Attract for Recruiting, Applicant Tracking System in 2022, Magic Touch Software for Laboratory Management in 2016, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Protec Dental Laboratories is running and its propensity to invest more and deepen its relationship with Breezy HR , Magic Touch Software , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Protec Dental Laboratories revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Protec Dental Laboratories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Protec Dental Laboratories Tech Stack and Enterprise Applications
Protec Dental Laboratories HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Breezy HR | Legacy | Breezy HR Attract | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Protec Dental Laboratories implemented Breezy HR Attract, deploying the Recruiting,Applicant Tracking System on its public career pages to manage candidate intake. The deployment is customer facing on protecdental.com, where Breezy HR Attract serves as the primary recruiting software and ATS for the company’s hiring workflow.
The implementation centralizes standard ATS capabilities including job posting and distribution, candidate sourcing and application tracking, interview scheduling and collaboration for hiring managers, and offer workflow orchestration. The architecture follows a cloud SaaS model with the Breezy HR Attract career portal embedded on the corporate website, routing applicant data into a centralized candidate database accessible by the HR team. Governance and operational ownership sit with corporate HR and hiring managers across the company in Canada, with role-based access and structured workflows to standardize requisition handling and candidate review processes.
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Protec Dental Laboratories ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Magic Touch Software | Legacy | Magic Touch Software | Laboratory Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Protec Dental Laboratories implemented Magic Touch Software DLCPM as an all in one Laboratory Management platform in Canada, consolidating multiple operational systems to support rapid scale. The deployment centralized production, CRM, accounting, shipping and employee timeclock capabilities into a single application instance to streamline core lab operations.
The implementation configured Magic Touch Software DLCPM with functional modules for production management, CRM, accounting, shipping and timekeeping, applying standard Laboratory Management workflows such as case tracking and production scheduling. The platform created a unified operational environment for order capture, production routing and shipping workflow orchestration while maintaining finance and payroll posting within the same system.
Rollout covered Protec's Canadian production, shipping, sales and finance teams, aligning cross functional workflows and governance around order to ship processes and employee time reporting. The case study attributes improved operational stability and capacity to the consolidated Magic Touch solution, noting approximately 500% growth and shipping up to 500 cases per day as outcomes of the implementation.
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Protec Dental Laboratories AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Protec Dental Laboratories implemented TeamSupport SnapEngage on its website. TeamSupport SnapEngage is a Chatbots and Conversational AI application deployed to enable real-time customer engagement on protecdental.com. The deployment uses an embedded chat widget to capture visitor inquiries and surface scripted conversational flows for common questions about dental lab services. This implementation supports customer support and pre-sales contact handling for the Canada based life sciences company.
Configuration emphasized agent facing browser consoles, canned response libraries, and routing rules to triage chats into internal service workflows. Governance covered chat availability scheduling, agent access controls, and procedures for escalation from chat to internal teams, aligning chat operations with existing customer service processes. The deployment scope is website channel coverage with operational ownership by customer service and service delivery functions. TeamSupport SnapEngage and the Chatbots and Conversational AI category are central components of Protec Dental Laboratories customer engagement architecture.
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Protec Dental Laboratories Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Protec Dental Laboratories PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Protec Dental Laboratories IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Protec Dental Laboratories
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Protec Dental Laboratories Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Protec Dental Laboratories IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Protec Dental Laboratories digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Protec Dental Laboratories Technographics
Protec Dental Laboratories is a Life Sciences organization based in Canada,
with around 250 employees and annual revenues of $40.0 million.
Protec Dental Laboratories operates a diverse technology stack with applications such as
Breezy HR Attract, Magic Touch Software and TeamSupport SnapEngage,
covering areas like Recruiting, Applicant Tracking System, Laboratory Management and Chatbots and Conversational AI.
Protec Dental Laboratories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Breezy HR, Magic Touch Software and TeamSupport.
Protec Dental Laboratories recently adopted applications including
Breezy HR Attract in 2022, Microsoft 365 in 2022 and Elastic Email API in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Protec Dental Laboratories’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Protec Dental Laboratories’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Protec Dental Laboratories technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.