Vancouver, V6H 4C1, BC,
Canada
Provincial Health Services Authority Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Provincial Health Services Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Provincial Health Services Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Provincial Health Services Authority has purchased the following applications: Moodle LMS for Learning and Development in 2021, MicroStrategy ONE Analytics for Analytics and BI in 2016, Checkbox Survey for Survey and Questionnaire in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Provincial Health Services Authority is running and its propensity to invest more and deepen its relationship with Moodle , UKG , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Provincial Health Services Authority revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Provincial Health Services Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021 Provincial Health Services Authority deployed Moodle LMS on its public website to establish a centralized Learning and Development platform for PHSA staff. The deployment positioned Moodle LMS as the organization’s primary learning delivery mechanism accessible through PHSA web properties, supporting both mandatory compliance courses and role based professional development content.
The Moodle LMS implementation was configured for core learning management capabilities, including course management, content hosting and delivery, assessments and gradebook, enrollment and cohort management, completion tracking, certificate issuance, and reporting for administrators and instructors. Configuration emphasized a structured course catalog, role based access controls for educators and learners, and automated course completion workflows consistent with Learning and Development platform practices.
Integration work focused on embedding the Moodle LMS into PHSA’s website for single point access and aligning user provisioning with PHSA identity and access processes to centralize authentication and authorization. Governance was organized under a central learning operations team responsible for course approval, catalog governance, learner enrollment policies, and platform administration, with operational coverage aimed at clinical and corporate functions across the organization.
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Provincial Health Services Authority deployed MicroStrategy ONE Analytics as its Analytics and BI platform. The MicroStrategy ONE Analytics implementation established an enterprise analytics capability used by the Provincial Health Services Authority to analyze clinical, operational, and financial data across the organization.
The implementation concentrated on MicroStrategy dashboards and self service reporting combined with SQL based data preparation using PL/SQL developer, implementing governed data models and metadata to standardize reporting artifacts. MicroStrategy ONE Analytics and PL/SQL developer were used together to curate data sets, build visualizations, and operationalize SQL workflows for recurring analytics jobs and scheduled reports.
Operational coverage prioritized the health authority analytics function, clinical analytics teams, and finance reporting groups, with role based access controls and metadata governance applied to reports and data objects. The deployment emphasized stabilized ETL patterns and governed report catalogs, integrating MicroStrategy ONE Analytics into existing database schemas via PL/SQL scripts and developer workflows to support ongoing analytics request handling and report maintenance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Checkbox Technology | Legacy | Checkbox Survey | Survey and Questionnaire | Collaboration | n/a | 2017 | 2017 |
In 2017, Provincial Health Services Authority implemented Checkbox Survey to standardize accreditation and compliance surveying within its administrative operations. The deployment was localized to the Admin Resource Team in Vancouver, BC, where Checkbox Survey has been in use from September 2017 to present for survey creation and response collection.
Checkbox Survey was configured to support creation of accreditation standard surveys and to capture staff responses related to mandatory training and compliance. Functional capabilities in use include form design and distribution, centralized response collection, and reporting workflows that compile statistics and generate progress reports for leaders, reflecting typical Survey and Questionnaire functionality.
Operational coverage centers on the Admin Resource Team, with the application supporting business functions for training scheduling, accreditation, and compliance reporting. The team concurrently performs related administrative tasks including scheduling employees for mandatory courses, reconciling Visa statements for duty supervisors, and creating purchase orders for uniform suppliers, while relying on Checkbox Survey for survey-driven data collection and audit evidence.
Governance and workflow integration emphasize routine progress reporting and leader updates, with surveys tied into compliance and accreditation workflows to provide structured evidence for standards. Checkbox Survey is referred to by name within PHSA implementations, and its use aligns with Survey and Questionnaire category practices for centralized survey orchestration and administrative reporting.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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