Prudential Malaysia
Menara Prudential, Jalan Barat, Tun Razak Exchange,
Kuala Lumpur, 55188,
Malaysia
Kuala Lumpur, 55188,
Malaysia
60 3 2771 0228
Insurance
Prudential Malaysia Technographics
Prudential Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prudential Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Prudential Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prudential Malaysia has purchased the following applications: Workday HCM for Core HR in 2012, Oracle E-Business Suite for ERP Financial in 2021, Oracle Hyperion for EPM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prudential Malaysia is running and its propensity to invest more and deepen its relationship with Workday , KaiZenHR Sdn Bhd , Jobstreet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prudential Malaysia revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prudential Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prudential Malaysia Tech Stack and Enterprise Applications
Prudential Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Prudential Assurance Malaysia Berhad implemented Workday HCM as its Core HR platform. The deployment established a centralized employee record and HR service layer covering 22 local business units within Prudential Services Asia, and it supported employee data for more than 11,000 workers across 11 countries.
The Workday HCM implementation included configuration, ongoing management, and operational support for Core HR functions. The program produced and maintained more than 370 custom reports, including complex report designer artifacts, and implemented Talent cards using Workday report designer. Analytics was extended through Workday scorecards and Power BI to support HR reporting and workforce analytics.
More than 50 integrations were implemented, maintained, and supported to connect Workday HCM with Prudential’s regional HR and operational systems, enabling cross‑system data flows for employee lifecycle processes, HR servicing, and consolidated reporting across LBUs and countries. The integration footprint indicates a sustained integration operations model and orchestration across multiple regional systems.
Governance and operational model centered on centralized HR support for local business unit HR teams, day to day service management, report and analytics ownership, and change control for integrations and reporting artifacts. Operational responsibilities included ongoing support and maintenance of employee data, integration monitoring, and user support for HR teams and employees across the Prudential Services Asia footprint.
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Offboarding | HCM |
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2012 | 2012 |
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Onboarding | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll, Core HR | HCM |
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2011 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Sourcing | HCM |
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2014 | 2018 |
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Prudential Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Prudential Assurance Malaysia Berhad implemented Oracle E-Business Suite as its ERP Financial platform. The deployment positioned Oracle E-Business Suite as the central finance system to support Finance and Actuarial system operations within the Malaysian entity.
The implementation focused on core financial capabilities typical of ERP Financial deployments, including configuration of general ledger, accounts payable, accounts receivable, cash management and enterprise reporting. Technical configuration leveraged Oracle E-Business Suite Forms, Reports and Workflow components and was supported by Oracle database administration and Unix platform skills noted in the program requirements.
Oracle E-Business Suite was operated alongside Prudential’s broader finance and actuarial ecosystem, which includes SUN Accounting, Coupa, Concur, Prophet and Payment API platforms identified in the team’s system responsibilities. Operational coverage extended across Finance, Actuarial, Procurement and Payments functions, with the systems environment requiring ongoing liaison between local, regional and third-party teams for project and service delivery.
Governance for the rollout and ongoing operations emphasized formal project management, vendor management, system analysis, maintenance and user support. Deliverables and controls included project management plans, costings, design specifications and test plans, with delivery tracking and collaboration supported by tools such as JIRA, Confluence and Bitbucket and an Agile methodology orientation.
Day to day responsibilities after the implementation centered on system documentation, upgrades, support and resource planning, with senior management oversight for project and resource monitoring. The Oracle E-Business Suite implementation serves as the ERP Financial backbone for Prudential Assurance Malaysia Berhad and is embedded within existing finance and actuarial service and support processes.
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ERP Financial | ERP |
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2022 | 2022 |
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Prudential Malaysia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2014 | 2014 |
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Prudential Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2018 |
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Customer Support | CRM |
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2020 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Prudential Malaysia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Prudential Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Prudential Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Prudential Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2016 |
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Prudential Malaysia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2024 | 2024 |
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Prudential Malaysia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Prudential Malaysia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Prudential Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Prudential Malaysia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prudential Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief HR Officer | CXO | HR | |
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Senior Manager, HR Operations | Manager | HR | |
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Senior Manager, Employee Engagement | Manager | HR | |
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Manager, Digital Enablement | Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Finance Executive | Director | Finance | |
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CTO | CXO | Finance | |
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CFO | CXO | Finance | |
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Director - Information Technology | Director | IT | |
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Apps Being Evaluated by Prudential Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Prudential Malaysia IT executives and key decision makers. This section highlights Prudential Malaysia's latest recorded technology evaluations, including Umbraco CMS for Web Content Management on 2026-05-04, Coupa Procurement for Procurement on 2025-09-11, and Entrust Onfido for Identity and Access Management (IAM) on 2024-08-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Prudential Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-05-04 | Prudential Malaysia | Evaluated | Umbraco | Umbraco CMS | Web Content Management | Content Management |
| 2025-09-11 | Prudential Malaysia | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
| 2024-08-22 | Prudential Malaysia | Evaluated | Entrust | Entrust Onfido | Identity and Access Management (IAM) | CyberSecurity |
FAQ - APPS RUN THE WORLD Prudential Malaysia Technographics
Prudential Malaysia is a Insurance organization based in Malaysia,
with around 5000 employees and annual revenues of $2.20 billion.
Prudential Malaysia operates a diverse technology stack with applications such as
Workday HCM, Oracle E-Business Suite and Oracle Hyperion,
covering areas like Core HR, ERP Financial and EPM.
Prudential Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Oracle.
Prudential Malaysia recently adopted applications including
Coupa Procurement in 2024, Oracle Cloud ERP in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Prudential Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Prudential Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Prudential Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.