Prudential Assurance Malaysia Berhad
Menara Prudential, Jalan Barat, Tun Razak Exchange,
Kuala Lumpur, 55188,
Malaysia
Kuala Lumpur, 55188,
Malaysia
60 3 2771 0228
Insurance
Prudential Assurance Malaysia Berhad Technographics
Prudential Assurance Malaysia Berhad Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prudential Assurance Malaysia Berhad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Prudential Assurance Malaysia Berhad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prudential Assurance Malaysia Berhad has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2021, Workday HCM for Core HR in 2012, Microsoft Power BI for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prudential Assurance Malaysia Berhad is running and its propensity to invest more and deepen its relationship with Oracle , Workday , KaiZenHR Sdn Bhd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prudential Assurance Malaysia Berhad revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prudential Assurance Malaysia Berhad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prudential Assurance Malaysia Berhad Tech Stack and Enterprise Applications
Prudential Assurance Malaysia Berhad ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Prudential Assurance Malaysia Berhad implemented Oracle E-Business Suite as its ERP Financial platform. The deployment positioned Oracle E-Business Suite as the central finance system to support Finance and Actuarial system operations within the Malaysian entity.
The implementation focused on core financial capabilities typical of ERP Financial deployments, including configuration of general ledger, accounts payable, accounts receivable, cash management and enterprise reporting. Technical configuration leveraged Oracle E-Business Suite Forms, Reports and Workflow components and was supported by Oracle database administration and Unix platform skills noted in the program requirements.
Oracle E-Business Suite was operated alongside Prudential’s broader finance and actuarial ecosystem, which includes SUN Accounting, Coupa, Concur, Prophet and Payment API platforms identified in the team’s system responsibilities. Operational coverage extended across Finance, Actuarial, Procurement and Payments functions, with the systems environment requiring ongoing liaison between local, regional and third-party teams for project and service delivery.
Governance for the rollout and ongoing operations emphasized formal project management, vendor management, system analysis, maintenance and user support. Deliverables and controls included project management plans, costings, design specifications and test plans, with delivery tracking and collaboration supported by tools such as JIRA, Confluence and Bitbucket and an Agile methodology orientation.
Day to day responsibilities after the implementation centered on system documentation, upgrades, support and resource planning, with senior management oversight for project and resource monitoring. The Oracle E-Business Suite implementation serves as the ERP Financial backbone for Prudential Assurance Malaysia Berhad and is embedded within existing finance and actuarial service and support processes.
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ERP Financial | ERP |
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2022 | 2022 |
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Prudential Assurance Malaysia Berhad HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Prudential Assurance Malaysia Berhad implemented Workday HCM as its Core HR platform. The deployment established a centralized employee record and HR service layer covering 22 local business units within Prudential Services Asia, and it supported employee data for more than 11,000 workers across 11 countries.
The Workday HCM implementation included configuration, ongoing management, and operational support for Core HR functions. The program produced and maintained more than 370 custom reports, including complex report designer artifacts, and implemented Talent cards using Workday report designer. Analytics was extended through Workday scorecards and Power BI to support HR reporting and workforce analytics.
More than 50 integrations were implemented, maintained, and supported to connect Workday HCM with Prudential’s regional HR and operational systems, enabling cross‑system data flows for employee lifecycle processes, HR servicing, and consolidated reporting across LBUs and countries. The integration footprint indicates a sustained integration operations model and orchestration across multiple regional systems.
Governance and operational model centered on centralized HR support for local business unit HR teams, day to day service management, report and analytics ownership, and change control for integrations and reporting artifacts. Operational responsibilities included ongoing support and maintenance of employee data, integration monitoring, and user support for HR teams and employees across the Prudential Services Asia footprint.
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Offboarding | HCM |
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2012 | 2012 |
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Onboarding | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll, Core HR | HCM |
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2011 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Talent Sourcing | HCM |
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2014 | 2018 |
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Prudential Assurance Malaysia Berhad Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Prudential Assurance Malaysia Berhad implemented Microsoft Power BI in an Analytics and BI program supporting the Regional Finance System RGFS. The RGFS MIS produces monthly and daily financial reports for Prudential Service Asia and serves Business Units across Asia.
The deployment centered on Microsoft Power BI for dashboarding and finance summary visualization, with a demo finance dashboard developed for executive reporting. The implementation included migration of a Regional Executive Dashboard from Tableau, moving the data source from Oracle to DB2, and reauthoring visualizations in Power BI.
Data flow and architecture integrated ETL and data warehousing technologies, using Ascential Datastage and Altryx for extraction and transformation, Unix for processing, and Oracle and DB2 as source and warehouse databases. Source systems were consolidated and loaded into a data warehouse for BI reporting, and SFTP was used for BI application access and secure report distribution.
Operational governance emphasized controlled change and testing, System Analysts prepared technical requirement documents and test cases, executed unit testing and load testing, and raised system change requests while maintaining requirements records in Remedy. Day to day operations included support for monthly MIS submission reports, enhancement and fixes for ETL jobs and BI reports, and user access assistance for BI reports and SFTP.
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Prudential Assurance Malaysia Berhad Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Prudential Assurance Malaysia Berhad Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Prudential Assurance Malaysia Berhad CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Prudential Assurance Malaysia Berhad EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2014 | 2014 |
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Prudential Assurance Malaysia Berhad ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2016 |
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Prudential Assurance Malaysia Berhad Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2024 | 2024 |
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Prudential Assurance Malaysia Berhad TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Prudential Assurance Malaysia Berhad PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Prudential Assurance Malaysia Berhad IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Prudential Assurance Malaysia Berhad CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prudential Assurance Malaysia Berhad
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief HR Officer | CXO | HR | |
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Senior Manager, HR Operations | Manager | HR | |
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Senior Manager, Employee Engagement | Manager | HR | |
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Manager, Digital Enablement | Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Finance Executive | Director | Finance | |
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CTO | CXO | Finance | |
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CFO | CXO | Finance | |
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Director - Information Technology | Director | IT | |
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Apps Being Evaluated by Prudential Assurance Malaysia Berhad Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Prudential Assurance Malaysia Berhad IT executives and key decision makers. This section highlights Prudential Assurance Malaysia Berhad's latest recorded technology evaluations, including Coupa Procurement for Procurement on 2025-09-11 and Entrust Onfido for Identity and Access Management (IAM) on 2024-08-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Prudential Assurance Malaysia Berhad digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-11 | Prudential Assurance Malaysia Berhad | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
| 2024-08-22 | Prudential Assurance Malaysia Berhad | Evaluated | Entrust | Entrust Onfido | Identity and Access Management (IAM) | CyberSecurity |
FAQ - APPS RUN THE WORLD Prudential Assurance Malaysia Berhad Technographics
Prudential Assurance Malaysia Berhad is a Insurance organization based in Malaysia,
with around 5000 employees and annual revenues of $2.20 billion.
Prudential Assurance Malaysia Berhad operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Prudential Assurance Malaysia Berhad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Microsoft.
Prudential Assurance Malaysia Berhad recently adopted applications including
Coupa Procurement in 2024, Oracle Cloud ERP in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Prudential Assurance Malaysia Berhad’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Prudential Assurance Malaysia Berhad’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Prudential Assurance Malaysia Berhad technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.