AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

PT. Holi Pharma, a subsidiary of PYFA Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4HANA Cloud ERP Financial ERP Financial Management Ibm 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robofy Legacy Robofy ChatBot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024 PT. Holi Pharma implemented Robofy ChatBot on their website. The Robofy ChatBot is a Chatbots and Conversational AI solution embedded as a web conversational interface to support customer engagement on holipharma.co.id, and it was positioned to serve external customer facing touchpoints for the Indonesia based life sciences subsidiary of PYFA Group. Deployment scope focused on product information and contact pages to handle routine inquiries and structured information delivery, aligning the application with customer service and commercial functions. The implementation was sized for a mid market organization with approximately 150 employees, and ownership was organized around centralized content stewardship and operational monitoring. Robofy ChatBot was configured with standard conversational modules including intent recognition, FAQ and knowledge base driven responses, scripted dialogue flows, lead capture forms, and escalation routing to human agents. The architecture uses a vendor hosted conversational engine with a front end JavaScript embed on the website and a backend management console for dialogue configuration and reporting. Governance emphasized content version control, compliance review for life sciences content, and defined escalation protocols between customer service and commercial teams to maintain response quality and regulatory alignment. The narrative reflects PT. Holi Pharma Robofy ChatBot Chatbots and Conversational AI supporting customer service and commercial business functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Professional Services Professional Services 2019 2019
IT Decision Makers and Key Stakeholders at PT. Holi Pharma, a subsidiary of PYFA Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PT. Holi Pharma, a subsidiary of PYFA Group Executives
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FAQ - APPS RUN THE WORLD PT. Holi Pharma, a subsidiary of PYFA Group Technographics

PT. Holi Pharma, a subsidiary of PYFA Group is a Life Sciences organization based in Indonesia, with around 150 employees and annual revenues of $25.0 million.

PT. Holi Pharma, a subsidiary of PYFA Group operates a diverse technology stack with applications such as SAP S/4HANA Cloud, Robofy ChatBot and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

PT. Holi Pharma, a subsidiary of PYFA Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Robofy and Google.

PT. Holi Pharma, a subsidiary of PYFA Group recently adopted applications including Robofy ChatBot in 2024, WooCommerce in 2024 and Google Cloud Platform (GCP) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PT. Holi Pharma, a subsidiary of PYFA Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PT. Holi Pharma, a subsidiary of PYFA Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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