PT . Ramayana Lestari Sentosa
Jln. KH. Wahid Hasyim No. 220 A-B Tanah Abang Central,
Jakarta, 10250,
Indonesia
Jakarta, 10250,
Indonesia
62 21 392-0480
Retail
PT . Ramayana Lestari Sentosa Technographics
PT . Ramayana Lestari Sentosa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT . Ramayana Lestari Sentosa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4603 PT . Ramayana Lestari Sentosa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT . Ramayana Lestari Sentosa has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Mojo Helpdesk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT . Ramayana Lestari Sentosa is running and its propensity to invest more and deepen its relationship with Oracle , Google , Mojo Helpdesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT . Ramayana Lestari Sentosa revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT . Ramayana Lestari Sentosa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT . Ramayana Lestari Sentosa Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, PT . Ramayana Lestari Sentosa implemented Oracle E-Business Suite to support core ERP Financial functions for its retail operations. The deployment targeted the companys finance, accounting and distribution domains using Oracle E-Business Suite as the primary transactional and ledger platform.
The implementation emphasized the Finance Accounting and Distribution modules, with configuration work focused on general ledger, accounts payable, accounts receivable and inventory accounting workflows consistent with ERP Financial best practices. Oracle E-Business Suite was configured to manage financial period close, voucher processing, receivables collections workflows and distribution ledger posting to align retail sales and stock movements with accounting records.
Operational coverage extended across PT . Ramayana Lestari Sentosas Indonesian retail organization, aligning store and distribution center transactional feeds to centralized finance ledgers. Integration points concentrated on financial ledgers and inventory information flows to support order to cash and procure to pay reconciliations, maintaining accounting traceability between distribution and general ledger records.
Ongoing governance for the Oracle E-Business Suite environment included yearly maintenance services managed by Power Innovation Indonesia beginning in June 2014, with product responsibility explicitly covering the Finance Accounting and Distribution modules for customers including PT . Ramayana Lestari Sentosa. Operational ownership rested with finance and distribution process owners who coordinated maintenance windows, module configuration updates and control workflows under that maintenance arrangement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, PT . Ramayana Lestari Sentosa deployed Google Workspace (Formerly Google G-Suite) under the Collaboration category. The deployment is publicly referenced on their website and is positioned to provide enterprise email, calendaring, and cloud document collaboration for the organization.
Google Workspace (Formerly Google G-Suite) was implemented with core Collaboration modules including Gmail, Google Drive, Docs, Sheets, Slides and Google Calendar, governed through the Google Admin console. Configuration signals on the site indicate use of domain-managed accounts, shared drives for team content, and centralized account and access management consistent with Collaboration platform best practices.
PT . Ramayana Lestari Sentosa uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to support corporate communication and document workflows for its Indonesian operations and a workforce of approximately 4,603 employees. Public references on the company website show integration of Google Workspace artifacts into customer-facing pages and internal collaboration touchpoints.
Operational governance for the deployment centers on Admin console controls, group provisioning and access policies to manage user lifecycle and data sharing. The implementation narrative emphasizes standardized collaboration tooling across corporate and retail functions, configured to align administrative controls with corporate information governance and operational needs.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mojo Helpdesk | Legacy | Mojo Helpdesk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, PT . Ramayana Lestari Sentosa implemented Mojo Helpdesk to provide web embedded customer support. The deployment is categorized as IT Service Management and the Mojo Helpdesk instance is exposed on the company website for retail customer inquiries.
The implementation centers on core IT Service Management capabilities, including ticketing workflows, a customer facing helpdesk portal, knowledge base articles, and email to ticket capture to consolidate customer requests from the website. Configuration work focused on ticket routing and workflow automation for customer service teams, with role based access control and SLA aware queue handling as standard IT Service Management practices. Operational coverage includes online retail customer support and front end contact handling for the Indonesian site, and governance was structured around centralized ticket triage and service desk process ownership within customer service and IT teams. Integrations are limited to website embedding and web form conversion into Mojo Helpdesk tickets as the primary operational interface.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at PT . Ramayana Lestari Sentosa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PT . Ramayana Lestari Sentosa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT . Ramayana Lestari Sentosa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT . Ramayana Lestari Sentosa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PT . Ramayana Lestari Sentosa Technographics
PT . Ramayana Lestari Sentosa is a Retail organization based in Indonesia,
with around 4603 employees and annual revenues of $500.0 million.
PT . Ramayana Lestari Sentosa operates a diverse technology stack with applications such as
Oracle E-Business Suite, Google Workspace (Formerly Google G-Suite) and Mojo Helpdesk,
covering areas like ERP Financial, Collaboration and IT Service Management.
PT . Ramayana Lestari Sentosa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Mojo Helpdesk.
PT . Ramayana Lestari Sentosa recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2020, Mojo Helpdesk in 2020 and Intuit Mailchimp Mandrill in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT . Ramayana Lestari Sentosa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PT . Ramayana Lestari Sentosa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT . Ramayana Lestari Sentosa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.