Pulse Medical Transportation
24 Andrews Dr,
Woodland Park, 7424, NJ,
United States
Woodland Park, 7424, NJ,
United States
1 973-237-1313
Transportation
Pulse Medical Transportation Technographics
Pulse Medical Transportation Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pulse Medical Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Pulse Medical Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pulse Medical Transportation has purchased the following applications: Traumasoft EMS for Healthcare ERP in 2015, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pulse Medical Transportation is running and its propensity to invest more and deepen its relationship with Traumasoft , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pulse Medical Transportation revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pulse Medical Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pulse Medical Transportation Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Traumasoft | Legacy | Traumasoft EMS | Healthcare ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Pulse Medical Transportation implemented Traumasoft EMS, deploying a Healthcare ERP to centralize dispatch, clinical documentation, and administrative inventory functions. The program was led by a project manager who developed and delivered end user training and operational enhancements to align clinical crews and dispatch with the new system.
Implementation work included installation, configuration, upgrades, and daily operations of a central information and dispatch architecture comprising Zoll RescueNet Dispatch, Tablet EPCR, and Trauma Soft components, with Traumasoft EMS serving as the ERP backbone. Functional capabilities implemented included dispatch management, electronic patient care reporting EPCR, information resources inventory, and ERP metrics for operational analytics.
Operational scope covered dispatch operations, field patient transport crews, and administrative compliance teams working under Maryland Medical Protocols and COMAR regulations. Business functions impacted included revenue operations, clinical documentation and compliance, equipment readiness coordination with shift dispatchers, and administrative inventory control.
Governance and process changes focused on role based training, configuration governance, and iterative operational enhancements driven by ERP metrics, with the lead project manager managing configuration and upgrade processes. The organization used Traumasoft EMS metrics for data analysis to support company profitability and efficiency while maintaining documentation compliance with State Regulatory Agencies.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Pulse Medical Transportation implemented Tidio Live Chat on its public website. Tidio Live Chat functions as their Chatbots and Conversational AI entry point for real time visitor engagement and web based customer inquiries.
The deployment centers on the Tidio Live Chat web widget and includes configured automated responses, canned replies and session history to manage asynchronous conversations. Chatbot driven workflows are used to triage inbound inquiries, capture basic contact and booking intent, and hand off complex conversations to live agents. The configuration emphasizes quick answers, message templates and persistent chat transcripts maintained within the application.
Operational scope is customer facing, covering website pages that handle ride booking inquiries, medical transport requests and general service questions. Responsibility for day to day operations sits with customer service and operations teams who monitor the live chat channel and maintain conversation scripts. No external integrations are specified in the source, therefore the implementation operates as a site hosted conversational layer rather than an integrated backend orchestration platform.
Governance focuses on chat ownership, template governance and agent response standards to ensure consistent handling of client inquiries. Tidio Live Chat provides the front line conversational interface for Pulse Medical Transportation in its Chatbots and Conversational AI footprint.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Pulse Medical Transportation deployed Microsoft 365 to provide enterprise collaboration capabilities. Pulse Medical Transportation Microsoft 365 Collaboration was provisioned as the primary collaboration platform for the company based in the United States, supporting cross functional communications and productivity for a 400 person workforce.
The Microsoft 365 deployment included core Collaboration services such as Exchange Online for corporate email, SharePoint and OneDrive for document management and content sharing, Microsoft Teams for real time communications, and Office desktop and web applications for productivity and co authoring. Tenant provisioning and Azure Active Directory identity services were used to manage user accounts, enable single sign on and enforce group based access controls.
The Microsoft 365 presence is observable on the company website, indicating integration with corporate email and public facing contact workflows and implying use for external communications and internal team collaboration. Operational coverage emphasized administrative, dispatch and operations teams, with HR and finance collaboration workflows supported through shared sites and team channels.
Governance was organized through the Microsoft 365 admin center and Azure AD consoles, using centralized administration, user provisioning processes, mail flow rules and document retention policies to control access and information lifecycle. The implementation narrative positions Microsoft 365 as the central Collaboration platform for Pulse Medical Transportation, linking the application to corporate communications, operations coordination and enterprise information management.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Web Content Management | Content Management |
|
2019 | 2019 |
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Web Content Management | Content Management |
|
2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Pulse Medical Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pulse Medical Transportation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pulse Medical Transportation Technographics
Pulse Medical Transportation is a Transportation organization based in United States,
with around 400 employees and annual revenues of $40.0 million.
Pulse Medical Transportation operates a diverse technology stack with applications such as
Traumasoft EMS, Tidio Live Chat and Microsoft 365,
covering areas like Healthcare ERP, Chatbots and Conversational AI and Collaboration.
Pulse Medical Transportation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Traumasoft, Tidio and Microsoft.
Pulse Medical Transportation recently adopted applications including
Tidio Live Chat in 2019, Wix Restaurants in 2019 and Wix.com in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pulse Medical Transportation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pulse Medical Transportation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pulse Medical Transportation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.