QBE United Kingdom
30 Fenchurch Street,
London, EC3M 3BD,
United Kingdom
London, EC3M 3BD,
United Kingdom
44 20 7105-4000
Insurance
QBE United Kingdom Technographics
QBE United Kingdom Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QBE United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 QBE United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QBE United Kingdom has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday HCM for Core HR in 2019, Pega Case Management for Case Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QBE United Kingdom is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Pegasystems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QBE United Kingdom revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QBE United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QBE United Kingdom Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 QBE United Kingdom implemented Oracle Cloud ERP as the central financial application within a Finance in a Box FIAB platform, establishing Oracle Cloud ERP as the primary ERP Financial system for Finance and Procurement. The deployment was delivered inside an IT tower architecture that included Oracle R12 Finance Accounting Hub, Oracle Financial Data Warehouse, IBM InfoSphere DataStage and a banking gateway, forming an integrated transaction and reporting backbone.
The implementation emphasis for Oracle Cloud ERP centered on core financial and procurement capabilities, with functional configuration and user interface changes applied to the General Ledger, Expense subledger and Procurement subledger. The project promoted more than 100 functional change items in Oracle Cloud Financials to reduce manual workarounds, streamline transaction handling and strengthen controls for hundreds of users on the cloud platform.
Integrations were explicit and operational, linking Oracle Cloud ERP to Oracle R12 as the Finance Accounting Hub, feeding the Oracle Financial Data Warehouse through IBM InfoSphere DataStage and connecting transactions to a banking gateway for payment and settlement flows. Operational scope focused on Finance and Procurement stakeholders, with governance and testing spanning analysis, estimation, design, build, component and interoperability testing, and user acceptance testing across client and IT teams.
Governance and rollout were managed through a formal Software Development Lifecycle, monthly user group sessions with Finance and Procurement process owners to prioritize change requests, and a Change Advisory Board gate model to secure signoffs. Change leadership included liaison roles between clients and IT, troubleshooting across towers during all gates, and direct management of a small London team with indirect oversight of team members in the Philippines, aligning process, testing and release cadence for the ERP Financial environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, QBE United Kingdom implemented Workday HCM as its Core HR system to centralize employee records and HR administration across its European operations. The Workday HCM implementation at QBE United Kingdom formed part of a broader HR modernization program that had previously included implementation activities for Workday and Cornerstone across QBE Europe, aligning application rollout with a multi-year HR strategy.
Workday HCM was configured to deliver core HR capabilities, including centralized workforce records, organizational management, position and job profile configuration, employee lifecycle transactions, onboarding and absence administration. The deployment emphasized security and role-based access, standard HR transaction workflows, and configuration of business processes to support HR administration and people managers.
The Workday HCM rollout was executed alongside Cornerstone for learning and talent initiatives, with both applications supporting HR and talent workflows across QBE Europe. Operational coverage targeted HR, talent and leadership development functions, with system use scoped to European operations and HR program stakeholders.
Governance for the implementation drew on an existing HR program framework that included a five-year HR strategy, a Culture Change Programme, an Employee Engagement Programme and a Senior Manager Certification Regime. Program governance emphasized change management, manager certification, training and alignment of HR processes to the new operating model and regulatory priorities, embedding Workday HCM into established HR governance and people programs.
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Case Management | Case Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, QBE United Kingdom implemented Pega Case Management to support core Claims business processes, embedding a Case Management platform into underwriting and claims workflows. The deployment targeted QBE Europe operations with a focus on case lifecycle orchestration, case routing and assignment, complaint handling, and centralized workbasket management to standardize claim intake and processing across teams.
Pega Case Management was configured to expose typical case management capabilities including workflow orchestration, business rules automation, decisioning, SLA tracking, and document attachment and storage for end-to-end case resolution. Configuration work emphasized modular case types and re-usable rule sets to allow rapid configuration for distinct claim classes, consistent with category-aligned functional patterns for Case Management.
The implementation integrated with adjacent systems that are documented in QBE projects, including CRM integration with Salesforce, document management with Oracle WCC, core claims connectivity to Guidewire ClaimCenter, pricing rule inputs from RuleBook, and policy administration linkages to Genius and IRIS. These integrations supported engineered handoffs between policy, pricing, document, and claims systems, enabling operational continuity across Claims and Underwriting functions in the United Kingdom and specifically London operations.
Governance and rollout followed an agile, BA-led approach, with business analysis leadership driving requirements, iterative delivery, and phased rollout across claims teams. The program was connected to broader transformation activity led by the QBE business analysis function, which included leadership of the Brexit readiness programme and recognition of the team and individuals as BCS UK IT Industry Awards finalists in 2017, 2018 and 2021.
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Insurance Claims Management | ERP Services and Operations |
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2014 | 2014 |
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Insurance Claims Management | ERP Services and Operations |
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2022 | 2022 |
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at QBE United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by QBE United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD QBE United Kingdom Technographics
QBE United Kingdom is a Insurance organization based in United Kingdom,
with around 1500 employees and annual revenues of $2.50 billion.
QBE United Kingdom operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and Pega Case Management,
covering areas like ERP Financial, Core HR and Case Management.
QBE United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Pegasystems.
QBE United Kingdom recently adopted applications including
IBM Cognos TM1 in 2024, Pega Claims for Insurance in 2022 and Pega Robotic Process Automation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of QBE United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates QBE United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete QBE United Kingdom technographics profile,
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