QSuper
70 Eagle St,,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3239-1004
Government
QSuper Technographics
QSuper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QSuper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 QSuper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QSuper has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2015, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QSuper is running and its propensity to invest more and deepen its relationship with Oracle , TechnologyOne , IgniteTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QSuper revenues, which have grown to $742.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QSuper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QSuper Tech Stack and Enterprise Applications
QSuper ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, QSuper implemented Oracle E-Business Suite to consolidate core finance and payroll operations and to standardize financial processing across the organization. Oracle E-Business Suite was deployed as the enterprise ERP Financial backbone, configured to provide General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, Payroll, and financial reporting capabilities aligned with Australian regulatory requirements.
The implementation integrated payroll data flows with superannuation fund reporting and ATO compliance channels, and established interfaces between payroll, finance, and HR processes to support ongoing payroll administration and statutory reporting. Governance was formalized through role based access controls, a centralized chart of accounts and standardized data entry and validation workflows for payroll officers and finance staff, enabling QSuper to operate Oracle E-Business Suite as the primary ERP Financial system for its finance and payroll functions in Australia.
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2011 | 2011 |
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QSuper HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, QSuper implemented Oracle Cloud HCM together with Taleo as part of a Core HR program to ready HR operations and the wider business for a coordinated Go Live. The initiative targeted HR process stabilization and communications for an Australian superannuation provider with over 1000 employees based in Brisbane.
The implementation focused on Core HR capabilities within Oracle Cloud HCM and the Taleo recruitment layer, with explicit workstreams for intranet content updates, procedural alignment, and production of a full suite of HR manuals. Configuration efforts emphasized end to end HR procedure documentation and onboarding artifacts, and the project included participation in user acceptance testing to validate functional workflows.
Operational coverage spanned HR and business end users across QSuper Group, with change communication activities and a named Change Champion role to drive adoption. The program connected Oracle Cloud HCM and Taleo outputs to existing intranet content and HR service delivery channels to ensure consistent information flow for employees.
Governance was formalized through an HR Implementation Process Framework developed during the engagement, and reporting lines included the HR Manager and HR Change Manager to coordinate readiness. Deliverables explicitly delivered included revised HR procedures, a comprehensive manual set, and documentation to improve knowledge retention and induction and hand over processes.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2013 | 2014 |
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QSuper Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, QSuper implemented Zoom as its Audio Video and Web Conferencing solution and embedded Zoom functionality on its public website. The Zoom deployment provides meeting and webinar capabilities for both internal staff collaboration and member facing service interactions. The implementation emphasizes browser based join flows and web embedded meeting clients to simplify access for members using the site.
Functional coverage includes real time video conferencing, webinar presentation, screen sharing, and session access controls consistent with Audio Video and Web Conferencing feature sets. Operational scope spans member services, communications, and distributed staff collaboration across QSuper, with configuration work focused on meeting access controls and web integration settings to align with public sector compliance and privacy expectations. Governance centered on centrally managing account settings and access policies for embedded sessions while preserving standard conferencing administration and scheduling workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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QSuper Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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QSuper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Engagement | CRM |
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2019 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2014 |
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QSuper EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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QSuper ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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QSuper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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QSuper CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at QSuper
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Support Administrator | Manager | HR | |
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Chief of People and Transformation | CXO | HR | |
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SME HRIS Remuneration & Performance | Manager | HR | |
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Human Resources Manager - Business Partnering | Manager | HR | |
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Human Resources Officer | Manager | HR | |
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Manager - HR Business Partnering | Manager | HR | |
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Chief Executive Officer | CXO | Finance | |
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Executive Assistant to Chief Operating Officer | Manager | Finance | |
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Finance Manager, Group Finance | Manager | Finance | |
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Senior IT Manager | Manager | IT | |
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Chief Operating Officer | CXO | Finance | |
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Chief Investment Officer and Acting Chief Executive Officer | CXO | Investment | |
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Executive Assistant to the CFO | Manager | Finance | |
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CFO | CXO | Finance | |
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CTO | CXO | IT | |
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Head of Corporate Finance & Performance | Director | Finance | |
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IT Strategy & Innovation Manager | Manager | IT | |
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Apps Being Evaluated by QSuper Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from QSuper IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the QSuper digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD QSuper Technographics
QSuper is a Government organization based in Australia,
with around 1200 employees and annual revenues of $742.0 million.
QSuper operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
QSuper has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Zoom Video Communications.
QSuper recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of QSuper’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates QSuper’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete QSuper technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.