Prudhoe, NE42 6PQ,
United Kingdom
Quantum Controls Technographics
Quantum Controls Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quantum Controls and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Quantum Controls employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quantum Controls has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017, Mixpanel for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quantum Controls is running and its propensity to invest more and deepen its relationship with TeamSupport , Microsoft , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quantum Controls revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quantum Controls intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quantum Controls Tech Stack and Enterprise Applications
Quantum Controls AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Quantum Controls deployed TeamSupport SnapEngage on its website to provide online customer engagement. TeamSupport SnapEngage is implemented as a Chatbots and Conversational AI application for the manufacturing firm, embedded on customer-facing pages of the corporate site to capture inbound inquiries and support interactions.
Configuration emphasized a web chat widget and conversational routing, using standard Chatbots and Conversational AI capabilities such as real-time chat sessions, automated response flows, transcript capture, and session context for agents. The TeamSupport SnapEngage deployment was provisioned to present a persistent chat interface, initiate proactive engagement on target pages, and escalate conversations to human agents within existing support workflows suitable for a 50 person organization.
Operational coverage is focused on customer support and field service functions, with internal teams handling live chats and using conversation logs for case follow-up. Governance centered on chat handling policies, scripted response templates, and retention of interaction transcripts aligned to the companys customer contact procedures.
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Quantum Controls Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Quantum Controls implemented Microsoft 365 to deliver Collaboration capabilities across its UK manufacturing operations. The deployment was provisioned for the company’s 50 employees to centralize internal communication, document workflows and team collaboration for engineering, operations, sales and administration.
Microsoft 365 was configured to leverage core Collaboration modules, including Exchange Online for corporate email, Microsoft Teams for real-time messaging and meetings, SharePoint and OneDrive for document management and intranet-style content, and centralized identity and access administration through the Microsoft 365 admin center. Configuration activities focused on mailbox and user provisioning, team site architecture, shared document libraries and standard communication governance aligned with Collaboration platform usage.
The solution is surfaced on the corporate website for external-facing contact and communication workflows, indicating Microsoft 365 services are used to support web-based contact mechanisms and routed communications. Operational governance is managed through centralized account administration and role-based access controls applied to SharePoint libraries and mailboxes, with standard security and compliance settings configured across the organization’s UK site.
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Quantum Controls CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2022 | 2022 |
In 2022, Quantum Controls implemented Mixpanel as its Marketing Analytics solution on their website, instrumenting site activity to capture event-level behavioral data. The deployment is web-focused with Mixpanel tracking embedded in the corporate site to record interactions on product pages, lead capture forms, and resource downloads, providing a data foundation for behavioral funnels and cohorting.
Configuration emphasized event taxonomy, funnel tracking, cohort analysis, retention reporting, and dashboarding in Mixpanel, with access tailored for marketing and product users. Governance practices documented naming conventions, role-based access controls, and data retention settings, and the rollout was staged to incrementally increase tracking coverage while aligning analytics workflows to marketing and product decision making.
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Marketing Automation | CRM |
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2019 | 2019 |
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Quantum Controls IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Quantum Controls CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Quantum Controls
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Quantum Controls Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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