Quantum Metric
10807 New Allegiance Dr, Ste 155,
Colorado Springs, 80921, CO,
United States
Colorado Springs, 80921, CO,
United States
1 719-345-2400
Professional Services
Quantum Metric Technographics
Quantum Metric Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quantum Metric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Quantum Metric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quantum Metric has purchased the following applications: Shakudo Platform for Generative AI Platforms in 2023, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quantum Metric is running and its propensity to invest more and deepen its relationship with Shakudo , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quantum Metric revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quantum Metric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quantum Metric Data, Technology Stack, and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shakudo | Legacy | Shakudo Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023 Quantum Metric implemented the Shakudo Platform, a Generative AI Platforms solution, to streamline its digital-analytics infrastructure in the United States. The deployment targeted removal of scaling and infrastructure blockers so product development and analytics teams could concentrate on core analytics and product work rather than platform management.
Quantum Metric provisioned the Shakudo Platform with inferred modules including a Data and AI operating system and a data platform with MLOps capabilities. The implementation centralized model lifecycle management, feature engineering workflows, dataset versioning, and inference orchestration within the Shakudo Platform to support repeatable model deployment and operationalization that aligns with analytics pipelines.
Operational scope was focused on teams in the United States, with rollout oriented toward product and analytics organizations. Governance and process changes included establishing pipeline ownership, access controls, and model governance practices to support the MLOps workflows delivered by the Shakudo Platform, enabling teams to shift effort from infrastructure scaling to product and analytics priorities.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Quantum Metric deployed Drift AI Chatbot on its website. Drift AI Chatbot was positioned as a Chatbots and Conversational AI capability to drive website engagement, conversational lead capture, and pre qualification across web touchpoints.
The implementation centers on a client side web chat widget embedded in public site pages, delivering conversational workflows, intent detection, automated responses, and scripted playbooks for qualification. Functional modules implemented include form capture, session transcripts for behavioral analytics, contextual routing to human agents, and event triggered conversation starters consistent with Chatbots and Conversational AI practices. Drift AI Chatbot is used to sustain continuous conversational flows and handoff rules that support marketing and revenue engagement processes.
Operational ownership is aligned with digital experience, marketing, and revenue teams, with rollout focused on the corporate website channel. Governance emphasizes playbook versioning, message consistency, and handoff rules for sales qualification to ensure predictable routing and messaging. Quantum Metric uses Drift AI Chatbot as a Chatbots and Conversational AI tool to connect website interactions to marketing and sales business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Quantum Metric implemented Zoom from Zoom Video Communications to provide hosted conferencing capabilities integrated into its public website. The deployment delivers core Audio Video and Web Conferencing functionality, including browser-based meetings and webinars, two-way audio and video, screen sharing, in-meeting chat, and recording to support client demos and live customer sessions.
The implementation is exposed as an embedded web conferencing layer on the company site, with session orchestration handled through centrally managed Zoom accounts and browser clients, and configured for user provisioning and role-based access to separate customer-facing webinar hosts from internal meeting users. Operational coverage includes customer-facing teams and internal collaboration workflows, and governance has been organized around account administration, meeting scheduling controls, and recording access policies to manage captured session data and playback on the site.
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Quantum Metric
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Quantum Metric Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Quantum Metric Technographics
Quantum Metric is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Quantum Metric operates a diverse technology stack with applications such as
Shakudo Platform, Drift AI Chatbot and Zoom,
covering areas like Generative AI Platforms, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Quantum Metric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Shakudo, Drift and Zoom Video Communications.
Quantum Metric recently adopted applications including
commercetools Commerce in 2024, Shakudo Platform in 2023 and Magnite (ex Rubicon Project) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quantum Metric’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quantum Metric’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quantum Metric technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.