Queensland Police Service
200 Roma Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3364 3010
Government
Queensland Police Service Technographics
Queensland Police Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Queensland Police Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18022 Queensland Police Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queensland Police Service has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Aurion HR Employee Self Service for Employee Self Service in 2015, Prime BPM for Process Mining in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queensland Police Service is running and its propensity to invest more and deepen its relationship with SAP , Visa , Aurion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queensland Police Service revenues, which have grown to $2.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queensland Police Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Queensland Police Service Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Queensland Police Service implemented SAP ERP ECC 6.0 to centralize core finance and procurement processes as an ERP Financial system. The deployment supported Business Support and command-level finance functions within Prevention and Protection Group and the Security and Counter Terrorism Command, aligning operational finance activities with command administrative workflows.
The SAP ERP ECC 6.0 implementation covered financial modules and capabilities including accounts payable, accounts receivable, vendor master creation and maintenance, goods receipt and procurement posting, asset management, corporate card reconciliation and monthly budget and expense reporting. Configuration focused on standard financial workflows for invoicing, vendor payment processing, goods receipt matching and asset lifecycle postings, with staff using SAP ECC for routine budget and expense report generation.
Operational integrations and document workflows explicitly included Microsoft Office for reporting and document production, the QPS CMS and Microsoft SharePoint for intranet content and document libraries, and the HR Employee Self Service system AURION for personnel-related records. The system supported travel and corporate card reconciliation processes alongside whole-of-government travel management procedures, and was used in concert with the organisation's electronic document and record management practices.
Governance and process restructuring accompanied the rollout, with procedures implemented to comply with the QLD Police Service Financial Management Practices Manual, financial delegation rules and QLD State Archives retention and disposal schedules. Standard operating procedures for record handling were created, staff were trained on SAP ECC transaction and reconciliation procedures, and personnel participated in change management activities related to organisational restructure.
Explicit operational outcomes included production of monthly budget and expense reports to assist senior management decision making, routine performance of accounts payable and receivable tasks such as invoicing, vendor payments, vendor creation, goods receipt and asset management within SAP ERP ECC 6.0, and formalised capture, archiving and maintenance of personnel files in line with statutory privacy and records legislation.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aurion | Legacy | Aurion HR Employee Self Service | Employee Self Service | HCM | n/a | 2015 | 2015 |
In 2015, Queensland Police Service deployed Aurion HR Employee Self Service as an Employee Self Service application to standardize employee-facing HR workflows. The Aurion HR Employee Self Service implementation supported personnel file maintenance, self-service forms for employment records, travel and leave requests, and employee data updates used by Business Support Officers in the Prevention and Protection Group and Security and Counter Terrorism Command. Business Support Officer activity documented training of new and existing staff on HR Employee Self Service, completion of HR forms and records within prescribed deadlines, and coordination of corporate card reconciliation and travel documentation in line with QPS financial practices. The deployment context included operational use for internal administrative support, reception operations and liaison with internal stakeholders that interact with HR processes.
Aurion HR Employee Self Service operated alongside SAP ECC, QPS CMS and Microsoft SharePoint as part of the broader application landscape, with staff cross-trained on Aurion and SAP ECC. Governance and process controls documented in the notes included creation of standard operating procedures for record handling, adherence to Queensland Police Service retention and disposal schedules and state archives requirements, and participation in change management activities tied to a QPS restructure. Operational coverage described staff-level HR administration, records management, travel and expense workflows, and office support functions across command-level units and in coordination with the QLD Shared Services Agency and the Public Safety Business Agency. The narrative centers on HR administration and records governance driven by Aurion HR Employee Self Service implementation and related operational training.
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Payroll | HCM |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prime BPM | Legacy | Prime BPM | Process Mining | Analytics and BI | n/a | 2012 | 2012 |
In 2012, Queensland Police Service implemented Prime BPM Process Mining. The deployment centers on Prime BPM as the Process Mining application used to analyze event-driven workflows across policing operations and administrative processes, and the vendor lists Queensland Police Service as a customer reference.
Prime BPM was configured to ingest event logs, perform process discovery, execute conformance checking, conduct variant analysis, and present interactive process analytics dashboards. Configuration work emphasized mapping of case identifiers, timestamps, and key event attributes, plus rule-based filtering and drill-down navigation to support visual process model generation and forensic examination of case lifecycles.
Operational scope targeted both frontline operational processes and back-office functions, supporting business functions such as incident handling, case management, and administrative workflow analysis. Governance measures included role-based access to process analytics and scheduled model refresh cycles to align process views with incoming event data, positioning Prime BPM as the Process Mining platform for analytics, process improvement, and compliance monitoring within Queensland Police Service.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Data Streaming | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Queensland Police Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Queensland Police Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Queensland Police Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Queensland Police Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Queensland Police Service Technographics
Queensland Police Service is a Government organization based in Australia,
with around 18022 employees and annual revenues of $2.28 billion.
Queensland Police Service operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Aurion HR Employee Self Service and Prime BPM,
covering areas like ERP Financial, Employee Self Service and Process Mining.
Queensland Police Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Aurion and Prime BPM.
Queensland Police Service recently adopted applications including
SmartSheet in 2023, Cisco Webex Meetings in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Queensland Police Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Queensland Police Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Queensland Police Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.