List of Prime BPM Customers

PrimeBPM

9/123 Albert St,
Brisbane City, 4000, QLD,
Australia

https://www.primebpm.com/

61 2 8550-2474

Professional Services

$4M

Since 2010, our global team of researchers has been studying Prime BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Prime BPM for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Prime BPM for Process Mining include: BHP, a Australia based Oil, Gas and Chemicals organisation with 91304 employees and revenues of $51.26 billion, Queensland Department of Education, a Australia based Government organisation with 97000 employees and revenues of $8.70 billion, Suncorp Group, a Australia based Banking and Financial Services organisation with 10500 employees and revenues of $7.90 billion, Linfox, a Australia based Transportation organisation with 24000 employees and revenues of $3.00 billion, Queensland Police Service, a Australia based Government organisation with 18022 employees and revenues of $2.28 billion and many others.

Contact us if you need a completed and verified list of companies using Prime BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Prime BPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Adobe Australia	Professional Services	600	$150M	Australia	Prime BPM	Prime BPM	Process Mining	2015	n/a	In 2015 Adobe Australia implemented Prime BPM to introduce Process Mining capabilities across its professional services operations. The initiative targeted process-level visibility for a company of approximately 600 employees, using Prime BPM to instrument event-driven analysis and process discovery workflows. Prime BPM was configured to deliver core Process Mining functionality including automated process discovery, conformance checking, process variant analysis, performance analytics, bottleneck detection, and interactive process visualization. The deployment emphasized configurable dashboards and KPI monitoring so analysts and process owners could explore variants, trace flows, and prioritize remediation opportunities using Prime BPM analytics. Data ingestion relied on event log consolidation from operational systems, with extraction and normalization of transactional traces from client delivery, billing, and support workflows. The implementation used connector-driven pipelines and scheduled data loads to preserve auditability of event sequences while enabling iterative model refinement. Operational governance paired business process owners with analytics teams to maintain process models, define conformance rules, and schedule periodic reviews. Rollout focused on embedding Prime BPM into process governance routines and analytics handoffs, establishing a repeatable approach to process diagnostics and continuous monitoring across Adobe Australia’s professional services functions.
Airtel Australia	Communications	25	$3M	Australia	Prime BPM	Prime BPM	Process Mining	2011	n/a	In 2011, Airtel Australia implemented Prime BPM in a Process Mining deployment to instrument operational workflows across its communications business. The implementation centralized event capture from customer support, billing, and service provisioning systems to create end to end traceability for process discovery and analysis. Prime BPM was configured to deliver core Process Mining capabilities, including process discovery, conformance checking, and performance analysis, aligned to operations and service delivery functions. Governance and process controls were instituted by assigning process owners and standardizing event logging, enabling repeatable analysis cycles and clearer operational accountability for Airtel Australia.
Apotex Australia	Distribution	308	$95M	Australia	Prime BPM	Prime BPM	Process Mining	2015	n/a	In 2015, Apotex Australia implemented Prime BPM, adopting Process Mining to instrument and analyze core operational workflows. The deployment targeted distribution and supply chain process analysis within Apotex Australia's Australian operations, with emphasis on warehousing, order fulfillment, and distribution functions. The Prime BPM implementation leveraged standard Process Mining capabilities including process discovery, conformance checking, performance analysis, and visualization to identify process variants and bottlenecks. Configuration work focused on event log ingestion, timestamp alignment, and process model mapping to represent order-to-cash and inventory movement flows, supplemented by analytics dashboards and drill down root cause workflows. Operational ownership centered on operations, logistics, and supply chain teams, with governance introduced through centralized analytics ownership and cross functional process owners to validate variants and remediate nonconformant executions. The public customer listing confirms Prime BPM was provisioned at Apotex Australia as a Process Mining capability supporting process visibility and operational analysis.
	Professional Services	499	$120M	Australia	Prime BPM	Prime BPM	Process Mining	2013	n/a
	Oil, Gas and Chemicals	91304	$51.3B	Australia	Prime BPM	Prime BPM	Process Mining	2014	n/a
	Government	900	$91M	Australia	Prime BPM	Prime BPM	Process Mining	2014	n/a
	Government	8200	$1.4B	Australia	Prime BPM	Prime BPM	Process Mining	2015	n/a
	Government	1787	$373M	Australia	Prime BPM	Prime BPM	Process Mining	2014	n/a
	Education	6197	$980M	Australia	Prime BPM	Prime BPM	Process Mining	2015	n/a
	Professional Services	12514	$1.7B	Australia	Prime BPM	Prime BPM	Process Mining	2016	n/a

Showing 1 to 10 of 28 entries

Buyer Intent: Companies Evaluating Prime BPM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Prime BPM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Prime BPM for Process Mining include:

Cbhs Health Fund, a Australia based Insurance organization with 105 Employees
BMD Group, a Australia based Construction and Real Estate company with 2000 Employees
Hitech Digital Solutions, a India based Professional Services organization with 1000 Employees

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FAQ - APPS RUN THE WORLD Prime BPM Coverage

Prime BPM is a Process Mining solution from Prime BPM.

Companies worldwide use Prime BPM, from small firms to large enterprises across 21+ industries.

Organizations such as BHP, Queensland Department of Education, Suncorp Group, Linfox and Queensland Police Service are recorded users of Prime BPM for Process Mining.

Companies using Prime BPM are most concentrated in Oil, Gas and Chemicals, Government and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Prime BPM are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Prime BPM across Americas, EMEA, and APAC.

Companies using Prime BPM range from small businesses with 0-100 employees - 3.57%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 46.43%, and global enterprises with 10,000+ employees - 21.43%.

Customers of Prime BPM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Prime BPM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.

List of Prime BPM Customers

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Buyer Intent: Companies Evaluating Prime BPM

Discover Software Buyers actively Evaluating Enterprise Applications

Q1. What is Prime BPM used for?

Q2. Who uses Prime BPM for Process Mining?

Q3. Which companies use Prime BPM?

Q4. What is the industry breakdown of companies using Prime BPM?

Q5. What is the country breakdown of companies using Prime BPM?

Q6. What is the breakdown by employee size of companies using Prime BPM?

Q7. What is the breakdown by revenue of companies using Prime BPM?

Q8. How can I get the full list of companies using Prime BPM?