Quest Nutrition
777 S Aviation Blvd,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 888-212-0601
Consumer Packaged Goods
Quest Nutrition Technographics
Quest Nutrition Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quest Nutrition and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Quest Nutrition employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quest Nutrition has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Sterling Background Check for BackGround Screening in 2015, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quest Nutrition is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quest Nutrition revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quest Nutrition intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quest Nutrition Tech Stack and Enterprise Applications
Quest Nutrition ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Quest Nutrition implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial backbone. The engagement covered design, configuration and integration work to centralize financial processes and support order-to-cash and procure-to-pay workflows across finance and supply chain functions.
Microsoft Dynamics 365 for Finance and Operations was configured with core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, procurement, inventory management and billing, with financial reporting and tax processing flows aligned to corporate chart of accounts. Configuration prioritized transactional controls and master data governance for items, customers and vendors to ensure consistency between trading partners and internal financial ledgers.
The implementation included integration of Data Masons Vantage Point EDI with Microsoft Dynamics 365 for Finance and Operations to automate electronic document exchange for orders, invoices and shipment notices, using mapping and translation layers and transactional interfaces to post documents into order management and accounts receivable processes. Governance reforms implemented alongside the system included EDI exception handling, reconciliation workflows, change control for master data, and phased operational cutover across finance and distribution teams to establish the ERP as the system of record for financial and order transactions.
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ERP Financial | ERP |
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2013 | 2014 |
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Expense Management | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Quest Nutrition HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, Quest Nutrition implemented Sterling Background Check as its BackGround Screening solution to formalize pre-employment screening within HR operations. The deployment was executed during a rapid hiring phase and was administered from the company HR function in El Segundo, California, with day-to-day execution by HR assistants reporting to the HR Payroll Manager.
Sterling Background Check was configured to support conventional BackGround Screening capabilities, including identity verification, criminal record searches, screening workflow orchestration, and candidate status tracking integrated into onboarding and new hire paperwork. The Sterling Background Check application was embedded in offer-to-onboard workflows so HR could trigger checks at offer acceptance and track completion as part of new hire processing.
Integrations and operational touchpoints reflected the existing HR technology footprint, with explicit links to E-Verify USCIS and TalentWise for e-verification and prior background check activities, and coordination with Paychex Time and Labor and ADP for timecard and payroll handoffs. The implementation impacted Talent Acquisition, HR onboarding, and payroll reporting processes, with governance overseen through HR payroll management and standardized screening steps incorporated into hiring checklists.
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Quest Nutrition AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Quest Nutrition implemented Zendesk Chat on its public website to provide customer-facing conversational support. The deployment used the Zendesk Chat application within the Chatbots and Conversational AI category to enable real-time web conversations for visitors to questnutrition.com.
Zendesk Chat was configured as a site-level web chat widget delivering real-time messaging, automated greetings, canned responses, and proactive chat triggers aligned with consumer support workflows. Standard Chat capabilities such as visitor monitoring and agent routing were used to funnel inquiries to the support team, while response templates and trigger rules reduced manual handling for common questions.
Operational ownership was established within the customer support organization, with governance focused on chat handling procedures, routing policies, and maintenance of FAQ-driven response content. The deployment was site-centric and targeted the web channel, supporting front-line customer care and e-commerce inquiry handling without reported backend system integrations.
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Quest Nutrition Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Quest Nutrition eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Quest Nutrition CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Quest Nutrition IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Quest Nutrition CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Quest Nutrition
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Sales Analytics | Director | Sales | |
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Director of Planning and Analysis | Director | Finance | |
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Senior Director, Financial Planning & Analysis | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP of Finance, Corporate Controller | VP | Finance | |
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Accounting Manager | Manager | Finance | |
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HR Manager | Manager | HR | |
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Senior Accounting Manager | Manager | Finance | |
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Senior Director of Procurement | Director | Procurement | |
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CIO | CXO | Finance | |
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Vice President Human Resources | VP | HR | |
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Senior Manager of Procurement | Manager | Procurement | |
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Accounts Receivable Manager | Manager | Finance | |
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Accounts Receivables Manager | Manager | Finance | |
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VP of Finance, Corporate Controller | VP | Finance | |
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Chief Information Officer | CXO | IT | |
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IT Director | Director | IT | |
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Founder | CXO | Finance | |
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Information Technology Business Partner -Accounting & Finance | Manager | IT | |
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VP of Logistics | VP | Supply Chain | |
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Warehouse Manager | Manager | Supply Chain | |
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Logistics Manager | Manager | Supply Chain | |
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IT Director | Director | IT | |
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Director of Information Technology | Director | IT | |
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Operations Supervisor | Manager | Operations | |
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Apps Being Evaluated by Quest Nutrition Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quest Nutrition IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quest Nutrition digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Quest Nutrition Technographics
Quest Nutrition is a Consumer Packaged Goods organization based in United States,
with around 400 employees and annual revenues of $50.0 million.
Quest Nutrition operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Sterling Background Check and Zendesk Chat,
covering areas like ERP Financial, BackGround Screening and Chatbots and Conversational AI.
Quest Nutrition has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sterling Talent Solutions and Zendesk.
Quest Nutrition recently adopted applications including
PayPal Enterprise in 2021, Campaign Monitor Email Marketing in 2021 and Bazaarvoice in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quest Nutrition’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quest Nutrition’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quest Nutrition technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.