R1 RCM
333 N. Green St. Suite 1100,
Chicago, 60607, IL,
United States
Chicago, 60607, IL,
United States
1 279-236-7385
Professional Services
R1 RCM Technographics
R1 RCM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by R1 RCM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 R1 RCM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that R1 RCM has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Sterling Background Check for BackGround Screening in 2017, Palantir AIP Platform for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems R1 RCM is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing R1 RCM revenues, which have grown to $2.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for R1 RCM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
R1 RCM Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, R1 RCM Inc. implemented Oracle Cloud ERP. Oracle Cloud ERP was deployed as the enterprise ERP Financial platform to centralize revenue accounting, accounts receivable, and month end close activities for physician based services under US GAAP.
The implementation focused on core financial modules within Oracle Cloud ERP including general ledger, accounts receivable, and revenue accounting capabilities, with configuration to support multiple revenue streams and contract related balance sheet reconciliations. Oracle Cloud ERP was used to instrument month end close workflows and to provide the accounting controls and subledger tracking necessary to calculate and record revenue and to coordinate quarterly CECL updates.
Operational coverage centered on the Revenue Accounting function and Controllership, with onshore and offshore team coordination for recurring close tasks and technical accounting deliverables. The platform was positioned to support diligence and integration work related to acquisitions and to enable the Manager of Revenue Accounting to lead multi stakeholder projects, write technical accounting memos, and standardize revenue recognition procedures.
Governance changes emphasized structured month end milestones, AR trend tracking including quarterly CECL reporting, and process improvement through automation and standardization. Oracle Cloud ERP proficiency is cited in hiring criteria for revenue accounting roles, reflecting practical operational adoption by finance teams and alignment of the system to the companys revenue accounting and controllership workflows.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017, R1 RCM Inc. deployed Sterling Background Check from Sterling Talent Solutions to operationalize its BackGround Screening processes within Talent Acquisition. The implementation supported centralized pre-employment screening workflows used by recruiters and a dedicated Lead Talent Acquisition Coordinator in Chicago, with a five-person coordinator team based in India providing day to day handling of case initiation and status management.
Sterling Background Check was configured to initiate criminal and identity screening, coordinate drug and occupational health screens, and capture candidate documentation together with electronic signatures. The deployment emphasized status tracking and result adjudication capabilities common to BackGround Screening platforms, and the Sterling Background Check application was used alongside e-signature and candidate paperwork orchestration to streamline onboarding steps such as sending new hire paperwork and collecting I-9 forms.
The screening system operated in an integrated ecosystem, exchanging candidate and requisition data with recruiting and HR systems explicitly listed by R1 RCM Inc., including SterlingOne, UltiPro, Atlas, AdobeSign, SharePoint, Concur, Everify, and Outlook. Operational coverage extended across recruiting, HR, and hiring manager touchpoints, with workflows designed to hand off screening milestones between internal applicants, external candidates, and administrative teams.
Governance and process controls centered on requisition oversight, candidate record updates, training and supervision of offshore coordinators, and compliance steps such as completing Section 2 of I-9 forms and using Everify. The implementation supported routine program administration tasks managed by the Lead Talent Acquisition Coordinator, including referral payout processing and providing administrative support to a team of recruiters and talent leaders.
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2016 | 2016 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir AIP Platform | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, R1 RCM Inc. partnered with Palantir Technologies to deploy the Palantir AIP Platform as the foundation of an advanced AI lab. The Palantir AIP Platform, categorized under Generative AI Platforms, is being used to build generative AI capabilities intended to transform healthcare workflows and to improve unit economics by up to 50 percent.
The implementation centers on core Generative AI Platforms capabilities, including model development and training pipelines, data curation and labeling workflows, model evaluation and validation, and inference orchestration for production use. Configuration emphasizes a secure lab environment for experimentation, versioned model artifacts, and deployment controls that separate research workloads from controlled production serving.
Operational coverage targets R1 RCM business functions tied to revenue cycle management and clinical operations, with the AI lab designed to prototype use cases that can be operationalized into billing, claims management, and patient engagement workflows. The deployment model follows a phased approach from lab pilots to controlled rollouts, with human in the loop review for decisioning workflows and explicit governance around model validation and clinical risk mitigation.
Governance structures described for the program align with standard enterprise AI controls, including data governance, model approval gates, audit logging, and compliance review prior to broader production deployment. The project statement includes an explicit outcome target, improving unit economics by up to 50 percent, and positions the Palantir AIP Platform as the central generative AI infrastructure for R1 RCM Inc.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at R1 RCM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by R1 RCM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from R1 RCM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the R1 RCM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD R1 RCM Technographics
R1 RCM is a Professional Services organization based in United States,
with around 30000 employees and annual revenues of $2.71 billion.
R1 RCM operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and Palantir AIP Platform,
covering areas like ERP Financial, BackGround Screening and Generative AI Platforms.
R1 RCM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Palantir Technologies.
R1 RCM recently adopted applications including
Palantir AIP Platform in 2024, Microsoft Power BI in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of R1 RCM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates R1 RCM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete R1 RCM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.